Loading...

NHTSA ID Number: 10167394

Manufacturer Communication Number: P12-24

TSB/Document Date: 2019-11-08


Summary

This Procedure outlines the steps to inspect and adjust ground clearance setting.


Procedure 12-24
J4500 Ground Clearance Verification and Adjustment
Description:
This procedure outlines the steps to inspect and adjust ground clearance on J4500
coaches that may have an incorrect ground clearance setting.
This is applicable to J4500 coaches MY18 to MY20 within the VIN range: 68377-69754.

Read this entire procedure before beginning work.
Use Safe Shop Practices At All Times.
To avoid personal injury:
a. Proper Personal Protective Equipment (PPE) must be worn. Safety glasses
and protective gloves are required for working with DEF Fluid.
b. Ensure that both the front and the rear wheels are chocked.
c. Positioning the ENGINE RUN and ENGINE START switches on the engine
compartment remote control box to the OFF position prior to working in the
engine compartment.
d. Allow enough time for components to cool down prior to working in the
engine compartment.

Motor Coach IndustrieseBay logo Ltd.

Page 1 of 5

Procedure 12-24
1.0 Material Requirements:
No material requirement.

2.0 Special Tools:
Departure clearance tool kit, MCIeBay logo P/N: T12-1215 which includes the “Departure
clearance tool”, MCIeBay logo P/N: T03-3082 and “Grabber tool”, MCIeBay logo P/N: T03-3083.
Tolerance Band

Front Block for Normal Ride Height, Part of
Departure clearance tool, T03-3082

Grabber Tool, T03-3083

3.0 Verify the Ground Clearance
Start the coach and place it on a level surface.
Make sure all tires are inflated to the correct pressure.
Pump the service brake pedal until Primary and Secondary air pressure gauges
read bellow 100psi.

Let the air compressor engage and re-charge the air system to full governed
pressure. Wait until the compressor shuts off at governed pressure before
proceeding.
Press the “LEVEL CNTRL UP” switch to raise the coach to High Ride. Wait for the
“HIGH RIDE” dash indicator light to stop flashing and remain solid.

Motor Coach IndustrieseBay logo Ltd.

Page 2 of 5

Procedure 12-24

High ride indicator

Level Control Up
Press the “RE-COVER” switch. Wait for the “SUSPSENSIOIN RECOVERED”
indicator to come on. The coach will now be at Normal Ride Height.

Suspension indictor
Re-Cover switch

Place the rear blocks for normal ride height (blue block with the letter “N” on it)
from the kit T12-1215, at the rear jacking points and see if the rear jacking points
are within black tolerance band on the measuring blocks.

Tolerance band

N

Rear block for
normal ride height

Place the front blocks for normal ride height (red block with the letter “N” on it) from
the kit T12-1215, at the front jacking points and see if the front jacking points are
within the black tolerance band on the measuring blocks.

Motor Coach IndustrieseBay logo Ltd.

Page 3 of 5

Procedure 12-24
Tolerance band

N

Front block for
normal ride height

If both the jacking points are within the black tolerance band, then the coach
Normal Ride Height ground clearance is correct then proceed to Section 5.0.
If either one of the coach jacking points is not within the black tolerance band then
proceed to Section 4.0.

4.0 Recalibrating the Ride Height
Make sure the engine is running to maintain system air pressure while completing
this calibration. Connect the laptop to the ECAS unit and run MeritoreBay logo TOOLBOX
Software. Clear any Fault Messages, if present, before proceeding.
Using the grabber tool from the kit T12-1215, place the Normal Level gauge blocks
under the front and rear jacking points on both sides of the coach. Slightly raise
the suspension, if needed, using the ECAS “CHARGE UP” button to air up the
appropriate airbags.

Front jacking point
Rear jacking point

Slowly lower the coach towards the Normal Ride Level gauge blocks at all four
jacking points until you reach the green line on all four gauge blocks.
Note: Using the suspension air drain valve you can lower the suspension
more accurately for this step.

Motor Coach IndustrieseBay logo Ltd.

Page 4 of 5

Procedure 12-24

Lower the coach
to green line

Now click “Save normal level” on the TOOLBOX window.
Using the TOOLBOX “Charge Up” button, increase front and rear airbag pressures
to High Ride Level. Remove the Normal Ride Level gauge blocks.
Place the High Ride Level gauge blocks (blocks with letter “H” on them) from the
kit T12-1215 under the front(Red) and rear(Blue) jacking points on both sides of
the coach. Slowly lower the coach towards the High Ride Level gauge blocks at all
four jacking points until you reach the green line on all four gauge blocks.
Now click “Save upper level” on the TOOLBOX window. Remove the High Ride
Level gauge blocks.
Place the Low Ride Level gauge blocks (blocks with letter “L” on them) from the kit
T12-1215 under the front(Red) and rear(Blue) jacking points on both sides of the
coach. Using the TOOLBOX “Vent down” button, decrease the front and rear
airbag pressures to 1/2" from the top of the Low Ride gauge blocks.
Using the suspension drain valves slowly lower the coach towards the Low Ride
Level gauge blocks at all four jacking points until you reach the green line on all
four gauge blocks.
Now click “Save lower level” on the TOOLBOX window.
Now click “Finish calibration” on the TOOLBOX window.

5.0 Installing the Customized Ride Height
Turn the ignition off and close the entrance door.
Make sure you have the following two program files on a USB memory stick
attached to the laptop:
-

MDSS Modified Parameters III.ecu.
Updated mux logic 07-18-xxxx.vmm (VIN specific program).

These programs will be provided by the Customer Service Engineering Team
(CSET).
Add the MDSS parameter file using the MeritoreBay logo Wabco ECAS TOOLBOX software,
then updated the coach logic using VMM software tool. After the download is
complete cycle the Master Battery Switch.

End of the procedure
Motor Coach IndustrieseBay logo Ltd.

Page 5 of 5

1

SaleBestseller No. 1
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
SaleBestseller No. 2
Autel Professional OBD2 Scanner AL319 Code Reader, Enhanced Check and Reset Engine Fault Code, Live Data, Freeze Frame, CAN Car Diagnostic Scan Tools for All OBDII Vehicles After 1996, 2026 Upgraded
  • 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
  • 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
  • 【FOR END USER & DIYERS】 This error code reader AL319 is...
  • 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
  • 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


If the PDF is very large, it may not load in the preview below.

Download PDF [1.29 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: P12-24

Replacement Service Bulletin Number:

MFR Communication Date: 2019-10-24

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



SaleBestseller No. 1
OTOFIX D1 Lite 2026 Bidirectional Scan Tool, Bluetooth OBD2 Scanner Diagnostic Tool, 2 Years Free Update, 38+ Services, CANFD & DoIP Protocols, All System Diagnoses, ABS Bleeding, Auto VIN
  • 🎉[OTOFIX D1 Lite, Perfect Cost-effective Diagnostic Tool]: OTOFIX D1 Lite, a newest bidirectional scan tool from OTOFIX company, is a great choice for DIYers and repair shops. 👉This obd2 scanner diagnostic tool packs all practical functions: OE level all systems diagnoses, Bi-Directional Control, 38+ reset services fixing 99% of common problems, support DoIP & CANDF protocols and FCAeBay logo AutoAuth, high-end hardware configuration. Worldwide vehicles and 🔥2 Years Free Updating🔥 covered.
  • 🎉[Bi-Directional Scan Tool, Active Test]: OTOFIX D1 Lite bluetooth obd2 scanner can also command ECUs and monitor the operation of the actuators to track down the problems of certain parts, like windows, sunroof, wipers, fuel pumps, etc., saving repair time & trouble. This makes OTOFIX D1 Lite the most cost-effective bidirectional scan tool.
  • 🎉[2026 Newest, 38+ Hot Reset Functions]: Equipped with 38+ reset functions in one, the OTOFIX D1 lite automotive scanner diagnostic tool allows you to troubleshoot 99% of common vehicle problems. You can use this car diagnostic scanner holding enough functions to easily repair common vehicle models in your repair shops. Including Oil Reset, Injector Coding, Throttle, DPF Reset, SCR Reset, Gear Learning, Clutch Learning, Suspension, etc. Note* Reset functions vary by model.
  • 🎉[OE Level Full Systems Diagnostics]: Unlike the 2-system and 4-system diagnostic tools, the OTOFIX auto scan tool can complete comprehensive system diagnostics within 5 minutes. It accesses and scans all available onboard systems like for Engine /AT /ABS /EPB /BMS /TPMS /SRS /SAS /Audio System /BCM /Air Conditioning / etc., to read & clear codes, view live data, and check ECU information. Note: Active test is not involved.
  • 🎉[Powerful Hardware Configuration]: Designed with a fashion appearance & a 7” touchscreen and a weight of 463g, this OTOFIX D1 Lite OBD2 diagnostic scanner scan tool is convenient for everywhere and easy to use & store. Android9.0 OS and 2+64GB memory enhance multi-task smoothness and diagnostic operation, no more wasting too much time. 5800mAh battery allows hours-lasting use. WiFi & VCI1 also bring faster communication for your diagnostics.
SaleBestseller No. 2
OTOFIX D1 Lite Bidirectional Scan Tool with 2-Year Free Updates, 2026 New All System Automotive Diagnostic Scanner, 38+ Reset Services, FCA AutoAuth, Active Test, CANFD&DOIP, Auto VIN
701 Reviews
OTOFIX D1 Lite Bidirectional Scan Tool with 2-Year Free Updates, 2026 New All System Automotive Diagnostic Scanner, 38+ Reset Services, FCA AutoAuth, Active Test, CANFD&DOIP, Auto VIN
  • 🏆【2026 TOP OBD2 Scanner Diagnostic Tool】OTOFIX D1 Lite wireless obd2 scanner has upgraded hardware configuration and car coverage. The newly upgraded D1 Lite with 🔥OS Android 9.0🔥1.5Ghz 4 core high efficiency processor🔥2GB RAMeBay logo+64GB ROM large storage🔥5800mAh large battery, more stable and longer lasting diagnostics🔥 38+ Reset🔥action tests🔥full system diagnostic🔥Supports MV105 endoscope🔥21+ Language Supports🔥100000+ vehicle coverage to meet all your daily maintenance needs.
  • 👍【Bi-Directional Control / Active Test】D1 Lite obd2 scanner has bidirectional control(worth $300+), which is the most beloved feature among mechanic. If your headlights or car windows are broken, going to a repair shop will cost a lot of money. You can use D1 Lite to send execution commands to the ECU module and identify the repair status. Such as ABS, car windows, doors, valves, wipers, headlights, etc., effectively shorten diagnostic time and reduce diagnostic costs.
  • 🔥【All Systems Diagnostics, In-depth Checking】This advanced OBD2 Scanner D1 Lite can perform OE-level diagnosis of all systems including engine, transmission, airbag, ABS, ESP, TPMS, gateway, steering, radio, and air conditioning for more than 100 brands. This diagnostic scanner supports essential functions, such as reading ECU version info, reading and clearing fault codes, and reading data streams.With just a simple click, it provides you with accurate and in-depth diagnostics.
  • 🏆【38+ Reset Hot Functions】For repair workshops, holding an OTOFIX D1 Lite Auto scanner is a strong advantage over others. Its 38+ maintenance functions provide various solutions for all module repairs, including Oil Reset, TPMS Reset, Injector Coding, Suspension, Throttle Matching, etc., which will usher your repair business to a new pinnacle. Continuously updating will never make the functionality & compatibility out-of-date.
  • 🏆【150+ Models, 10000+ Car Coverage & 16 Languages】D1 Lite is a comprehensive car diagnostic scan tool, help you to troubleshoot car issues fast for 95% US, European, Asian auto makes. ✅ With frequent updates and optimizations allow D1 Lite to cover more vehicles to meet your needs. ✅ Multilingual menu allows auto mechanics around the world to use it without language barriers. 🚩Note: Kindly send us the S/N of the device to authorize new language updates before changing the menu language.
SaleBestseller No. 3
OTOFIX D1 ECU Coding Diagnostic Scanner for Car, 2-Year Free Update,2026 Bi-Directional Scan Tool with All Systems Diagnosis,40+ Resets, FCA AutoAuth, CAN FD & DoIP, Upgraded of D1 Lite
151 Reviews
OTOFIX D1 ECU Coding Diagnostic Scanner for Car, 2-Year Free Update,2026 Bi-Directional Scan Tool with All Systems Diagnosis,40+ Resets, FCA AutoAuth, CAN FD & DoIP, Upgraded of D1 Lite
  • 2026 Newest Wireless Bluetooth Scan Tool D1: OTOFIX D1 Diagnostic scanner is upgraded version with Enhanced Hardwares & Newest Functions, FASTER and SMARTER! ✅Alternative Bluetooth 5.0 +USB connect✅2G+64GB✅Android 9.0 OS✅5G & 2.4 GHz Dual WiFi✅5800mAh battery👍VAG Guided Function👍ECU Online Coding👍CANFD&DOIP👍40+ Services👍Bi-Directional Control👍Full Systems Diagnose👍2 Years Free Update👍150+ Vehicle Coverage🎁Contact to get gift: otofixaftersales-amz@ outlook.com
  • ECU Coding to Unlock the Hidden Features: OTOFIX D1 obd2 scanner diagnostic tool newly adds ECU Coding which can Online Coding(ONLY for VWeBay logo/Au.di/Sk0da), Variant Coding/Offline Programming, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: halogen fog lamps retrofitted with xenon fog lamps, different capacity battery retrofit, disbale auto start-stop, sunroof initialization, injector calibration, etc. PS: Coding functions vary by model&year.
  • Full Bidirectional Control for Active Car Tests: The D1 OTOFIX scanner also offers bi-directional control, allowing you to perform powerful active tests on car subsystems. This means that you can check the working status and functionality of open & close solenoids, energize injectors, turn cooling fan on & off, and more, all from the device itself.🚩The D1 bi-directional obd2 scanner can quickly help you to check if a system or component goes well,Improving 200% Efficiency.**Note that Active Tests available depend on the make/model/year of your car.
  • 40+ Popular Maintenance Functions: OTOFIX D1 obd scanner for car performs 40+ hot services, including Oil Reset, EPB, TPMS, BMS, E.GR, G.PF, D.PF, SAS Calibration, ABS Bleeding, Injector Coding, Gearbox Match, Suspension, Crankshaft Relearn, Power Balance, etc., still growing. Great choice for DIYers, technician, repair shop. 🚩Get MORE special functions from "Car Brand>System>Service". Check compatibility before purchase via 📧 otofixaftersales-amz@ outlook.com.
  • OE-Level All Systems Diagnostic + One-Click AutoVIN & AutoSCAN: OTOFIX D1 scanner automotriz gives you the ability to troubleshoot entire car systems including engion system,transmission system,body system,chassis,etc. 🚩One of the standout features of the D1 obd2 scanner diagnostic tool is the one-click AutoVIN & AutoScan function. This feature allows you to quickly and easily scan all diagnosable ECUs with just one click, and identify any problems hidden in your vehicle's systems.

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


This product presentation was made with AAWP plugin.

Share to...