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NHTSA ID Number: 10167389

Manufacturer Communication Number: NTB18-077b

TSB/Document Date: 2019-11-08


Summary

MIL ON WITH DTC P0776, P1715 AND MAY HAVE HESITATION AND/OR LACK OF POWER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.


Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are
securely connected.

All C-III plus updates are
installed.

Figure 38

Select Home, and restart
the reprogram procedure
from the beginning.

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NTB18-077b

35. Follow the on-screen instructions to Erase All DTCs.

36. When the entire reprogramming process is complete, the screen in Figure 39 will
display.
37. Verify the before and after part numbers are different.

38. Print a copy of this screen (Figure 39) and attach it to the repair order for warranty
documentation.
39. Select Confirm.

31036 - _ _ _ _ _
31036 - _ _ _ _ _

TRANSMISSION

Figure 39

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NTB18-077b

40. Perform ADDITIONAL SERVICE.

Refer to the ESM, section TRANSMISSION & DRIVELINE > TRANSAXLE &
TRANSMISSION > CVT: RE0F10D - BASIC INSPECTION >
 ADDITIONAL SERVICE WHEN REPLACING CONTROL VALVE
OR
 ADDITIONAL SERVICE WHEN REPLACING TRANSAXLE ASSEMBLY

Use the check-off table below and check off each Additional Service Procedure as
they are performed.

IMPORTANT: Check off these additional services as they are completed and attach
this to the repair order when finished.
CHECK OFF
VALVE
BODY

ADDITIONAL SERVICE PROCEDURE

CVT
ASSEMBLY
PRINT CURRENT CALIBRATION DATA
CHECK THE SERIAL NUMBER
WRITE THE DATA (WRITE IP CHARA)
PRINT NEW CALIBRATION DATA
Not
required

FWD CLUTCH POINT LEARNING
(If needed, TCM reprogramming must be done first.
Reference provided on page 28.)
PERFORM SELECT LEARNING
(DRIVE/REVERSE LEARNING. Reference provided on page 31)
ERASE CVT FLUID DEGRADATION LEVEL DATA

41. Return C-III plus to the Home screen.
42. Turn OFF C-III plus and the vehicle ignition.
43. Disconnect C-III plus from the vehicle.
44. Test drive the vehicle:

Make sure the MIL is OFF.
 This bulletin does not cover any DTC repairs other than those listed under “If You
Confirm” on page 1.
 If the MIL comes ON, go to ASIST for further diagnostic information.

Verify the CVT operates normally and no abnormal noises are heard during a test
drive.
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NTB18-077b

FWD CLUTCH POINT LEARNING (using CONSULT-III plus)
NOTE: If a TCM update is available (see page 21), the TCM MUST be reprogrammed
before performing FWD CLUTCH POINT LEARNING.

45. Apply the vehicle’s parking brake.
46. Start the engine and warm up the CVT
to an operating temperature (50-100o C
[122-212o F]).
47. Connect the CONSULT PC to the
vehicle.
48. Start C-III plus.
49. Wait for the plus VI to be recognized.

The serial number will display when
the plus VI is recognized.
Figure 40

50. Select Diagnosis (One System).

51. Select Work Support under
TRANSMISSION.

IMPORTANT: The following FWD CLUTCH
POINT LEARNING will be performed twice;
once in Drive (D) and once in Reverse (R).

Figure 41

52. Select FWD CLUTCH POINT
LEARNING and then Start.

Figure 42
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NTB18-077b

53. With the engine still running and at idle,
depress the brake pedal and shift the
CVT into neutral (N).

Confirm that all of the required
conditions indicated in Figure 43 are
being met.

Required
conditions

54. Select Start.
Figure 43

55. While maintaining all conditions shown
in Figure 43 and the “Current status”
indicates “EXECUTING”, shift the CVT
into D and then wait until the Current
status indicates “COMPLETED”.
NOTE: This may take up to three (3)
minutes to complete.

Figure 44

56. When the screen in Figure 45 is
displayed, shift the CVT into Park (P),
and then select End.

57. Turn the engine OFF and then back ON.

29/35

Figure 45

NTB18-077b

58. Select FWD CLUTCH POINT
LEARNING and then Start.

Figure 46

59. With the engine still running and at idle,
depress the brake pedal and shift
the CVT into Neutral (N).

Confirm that all of the conditions
indicated in Figure 47 are being met.
Required
conditions

60. Select Start.

Figure 47

61. While maintaining all conditions shown
in Figure 47 and the Current status
indicates EXECUTING, shift the CVT
into R and then wait until the Current
status indicates COMPLETED.
NOTE: This may take up to 3 minutes to
complete.
Figure 48

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NTB18-077b

62. When the screen in Figure 49 is
displayed, select End.

Figure 49

SELECT LEARNING (DRIVE/REVERSE LEARNING)

Perform Select Learning (Drive / Reverse Learning) as follows:
63. Set the parking brake.
64. Start the engine, and then wait five (5) seconds.
65. Move the shift selector to the N position and hold more than two (2) seconds, and then
move it to the D position and wait for transmission engagement.
66. Repeat step 65 ten (10) times.
67. Move the shift selector to the N position and hold for more than 2 seconds, and then
move it to the R position and wait for transmission engagement.
68. Repeat step 67 ten (10) times.
69. Move the shift selector to the P position, and then turn the ignition OFF.

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NTB18-077b

PARTS INFORMATION
DESCRIPTION
CVT ASSEMBLY (1)

PART NUMBER
(2)

QUANTITY
1

VALVE ASSEMBLY KIT-CONTROL
(valve body)

3170E-28X0B

1

-

-

VALVE ASSEMBLY-CONTROL (3)
STRAINER ASSY-OIL AUTO TRANS
GASKET-OIL PAN
BRACKET (for temperature sensor)
BAND (zip tie for sensor bracket)
SEAL-LIP
SEAL, O-RING (fluid filler plug gasket)

-

1
1
1
1
1
1
1

WASHER-DRAIN
NS-3 CVT Fluid (4) (5)
Lens Swab (6)

11026-JA00A
999MP-CV0NS3
J-51963 (Shop supply)

1
As needed
As needed

Valve Assembly Kit-Control includes:

(1) If the CVT assembly is being replaced, no other parts in the table above, except NS-3
CVT fluid or equivalent, are needed.
(2) Refer to the Electronic Parts Catalog (EPS) or equivalent for the correct part number.
(3) Includes QR Label and CD-R.
(4) For warranty repairs, NissaneBay logo NS-3 CVT Fluid must be used. For customer pay repairs,
NissaneBay logo NS-3 CVT Fluid is recommended, but an equivalent fluid may be used.
(5) NS-3 CVT Fluid can be ordered through the NissaneBay logo Maintenance Advantage program:
Phone: 877-NIS-NMA1 (877-647-6621) or Website: Order via link on dealer portal
www.NNAnet.com and click on the “Maintenance Advantage” link.
(6) Lens swabs are available from Tech•Mate online: www.nissantechmate.com, or by
phone: 1-800-662-2001.
Tech Cam J-51951

Figure 50

Lens swab J-51963
(not part of J-51951)

Additional kits and components of Tech Cam J-51951 are available from Tech•Mate online:
www.nissantechmate.com, or by phone: 1-800-662-2001.

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NTB18-077b

CLAIMS INFORMATION
NOTE: Refer to CVT Assembly Replacement Approval Procedures (on page 35) before
submitting a claim.
If belt condition shows no signs of belt slip (OK)
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION

PFP

RPL CVT CONTROL VALVE ASSY

(1)

OP CODE SYM DIA FRT
JD48AA

ZE

32

(2)

(1) Reference the Parts Information Table and use the applicable Control Valve Assembly
Part Number (31705-*****) as the Primary Failed Part.
(2) Reference the current NissaneBay logo Warranty Flat Rate Manual and use the indicated Flat
Rate Time.
NOTE: FRT allows adequate time to access DTC codes. No other diagnostic
procedures subsequently required. Do NOT claim any diagnostic OP Codes with this
claim.
And
DESCRIPTION

OP CODE

FRT

Inspect CVT Belt, Belt = OK

JX37AA

0.3

And if TCM requires reprogramming
OPERATION

PFP

TCM Reprogramming

(3)

OP CODE SYM
JE99AA

ZE

DIAG

FRT

32

(4)

(3) Refer to the Electronic Parts Catalog (EPS) or equivalent and use the TCM part number
(31036 - *****) as the PFP.
(4) Reference the current NissaneBay logo Warranty Flat Rate Manual and use the indicated Flat
Rate Time.
NOTE: FRT allows adequate time to access DTC codes. No other diagnostic
procedures subsequently required. Do NOT claim any diagnostic OP Codes with this
claim.

Claims Information continued on the next page.

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NTB18-077b

CLAIMS INFORMATION (continued)

If belt inspection shows signs of belt slip (NG)
DESCRIPTION

PFP

CVT R&R

OP CODE

SYM

DIA

JD01AA

CVT TROUBLE DIAGNOSIS

(1)

FRT
(2)

ZE

JX22AA

32

0.5

(1) Reference the Electronic Parts Catalog (EPS) or equivalent and use the CVT assembly
part number for the vehicle being repaired as the Primary Failed Part.
(2) Reference the current NissaneBay logo Warranty Flat Rate Manual and use the indicated Flat
Rate Time.
NOTE: FRT allows adequate time to access DTC codes. No other diagnostic
procedures subsequently required. Do NOT claim any diagnostic OP Codes with this
claim.
And
DESCRIPTION

OP CODE

FRT

Inspect CVT Belt, Belt = NG (Includes control valve R&I)

JX36AA

1.1

And if TCM requires reprogramming
OPERATION

PFP

TCM Reprogramming

(3)

OP CODE SYM
JE99AA

ZE

DIAG

FRT

32

(4)

(3) Refer to the Electronic Parts Catalog (EPS) or equivalent and use the TCM part number
(31036 - *****) as the PFP.
(4) Reference the current NissaneBay logo Warranty Flat Rate Manual and use the indicated Flat
Rate Time.
NOTE: FRT allows adequate time to access DTC codes. No other diagnostic
procedures subsequently required. Do NOT claim any diagnostic OP Codes with this
claim.

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NTB18-077b

CVT Assembly Replacement Approval Procedures

 If CVT belt inspection indicates CVT assembly replacement is required:
a. Complete the PCC CVT Preauthorization Form in ASIST.
b. Attach the required video (15 seconds or less) to the CVT Preauthorization
Form.

Failure to submit a continuous video showing evidence of belt slip and the
VIN will cause immediate denial of request for CVT unit replacement.

c. Call the PCC for authorization at 800-973-9992 (opt 2).

IMPORTANT: Make sure the video has a clear image of the VIN on the F.M.V.S.S.
certification label (VIN label).

AMENDMENT HISTORY
PUBLISHED DATE REFERENCE DESCRIPTION
November 8, 2018

NTB18-077

Original bulletin published

August 1, 2019

NTB18-077a

Page 20 revised, and NV200 and Taxi vehicles
removed from bulletin

October 1, 2019

NTB18-077b

Table A revised.

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NTB18-077b

123

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TSB/Document ID: NTB18-077b

Replacement Service Bulletin Number: 10167389

MFR Communication Date: 2019-10-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

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