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NHTSA ID Number: 10167371

Manufacturer Communication Number: SB 3121

TSB/Document Date: 2019-11-08


Summary

The Service Bulletin informs owners of model year 2019 J4500 model coaches equipped with an ISX, X12, or DD13 engine with E-fan to replace the existing T bolt charge air cooler ("CAC") clamps, MCIeBay logo P/N: 19-04-0482, with a new clamp, MCIeBay logo P/N: 19-04-0539, and to torque all CAC clamps on the coach to 70-80 In-lbs. instead of 90-110 In-lbs.


Service Bulletin No. 3121
MODEL:

TYPE:

J4500

SECTION/GROUP:

Service Information

DATE:
10/07/2019

06- Cooling

SUBJECT:

J coach CAC clamps replacement
CONDITIONS:

Service Information Only
Description:
Motor Coach IndustrieseBay logo (“MCIeBay logo”) is instructing customers operating MY19 J-4500 coaches equipped with an
ISX, X12, or DD13 engine with E-fan to replace the existing T bolt charge air cooler (“CAC”) clamps, MCIeBay logo P/N:
19-04-0482, with a new, more reliable clamp, MCIeBay logo P/N: 19-04-0539, and to torque all CAC clamps on the
coach (old and new) to 70-80 In-Lbs instead of 90-110 In-Lbs.
This service bulletin applies to MY19 J4500 coaches in the VIN range 68983-69554.

Read this entire procedure before beginning work.
Use Safe Shop Practices At All Times.
To avoid personal injury:
a. Proper Personal Protective Equipment (PPE) must be worn. Safety glasses and
protective gloves are required for working with DEF Fluid.
b. Turn the main battery disconnect switch to the OFF position.
c. Ensure that both the front and the rear wheels are chocked.
d. Position the ENGINE RUN and ENGINE START switches on the engine
compartment remote control box to the OFF position.
e. Allow enough time for components to cool down prior to working in the engine
compartment
Motor Coach IndustrieseBay logo Ltd.

Page 1 of 14

Service Bulletin No. 3121
1.0

Special Tools
10-150 Lb torque wrench with 1/2” socket.

2.0

Rework instruction
Open the engine door using the latch behind the curb side service door.

Rotate the lever counter
clockwise

To replace the clamps, follow the rework instructions listed below based on the engine type.

2.1

Units equipped with an ISX engine

2.1.1

Material requirement

ITEM

PART NO.

QTY

U/M

DESCRIPTION

1

19-04-0539

6

EA

Clamp-CAC, T-Bolt, 91-94 MM, COIL SPRING

Motor Coach IndustrieseBay logo Ltd.

Page 2 of 14

Service Bulletin No. 3121
2.1.2

Replace the clamps and correct the torque

Remove and discard both of the CAC clamps on the outlet hose.

Remove and discard
the old clamps
Install two new CAC clamps, MCIeBay logo P/N: 19-04-0539, and torque them to 70-80 In-Lbs.

Install new clamps and
torque them to 70-80 In-Lbs

Remove and discard the clamp in front of the air filter towards the driver side.

Remove and discard
the clamp

Motor Coach IndustrieseBay logo Ltd.

Page 3 of 14

Service Bulletin No. 3121
Install a new CAC clamp, MCIeBay logo P/N: 19-04-0539, and torque it to 70-80 In-Lbs.

Install new clamp and
torque it to 70-80 In-Lbs

Loosen the CAC clamp next to the newly installed clamp and retorque it to 70-80 In-Lbs.

Loosen it and retorque
to 70-80 In-Lbs

Remove and discard both of the CAC clamps close to the CAC unit on inlet hose.

Remove and discard
the clamps
Motor Coach IndustrieseBay logo Ltd.

Page 4 of 14

Service Bulletin No. 3121
Install two new CAC clamps, MCIeBay logo P/N: 19-04-0539, and torque them to 70-80 In-Lbs.

Install new clamps and torque
them to 70-80 In-Lbs

Remove and discard the first CAC clamp on the far side of the inlet hose, behind the air filter.

Remove and discard
the clamp

Install a new CAC clamp, MCIeBay logo P/N: 19-04-0539, and torque it to 70-80 In-Lbs.

Install new clamp and
torque it to 70-80 In-Lbs

Motor Coach IndustrieseBay logo Ltd.

Page 5 of 14

Service Bulletin No. 3121
Loosen the CAC clamp next to the newly installed clamp and retorque it to 70-80 In-Lbs.

Loosen it and retorque
to 70-80 In-Lbs

Loosen the CAC clamps on the intake manifold and retorque them to 70-80 In-Lbs.

Loosen them and
retorque to 70-80 In-Lbs

Motor Coach IndustrieseBay logo Ltd.

Page 6 of 14

Service Bulletin No. 3121
2.2

Units equipped with an X12 Engine

2.2.1

Material requirement

ITEM

PART NO.

QTY

U/M

DESCRIPTION

1

19-04-0539

8

EA

Clamp-CAC, T-Bolt, 91-94 MM, COIL SPRING

2.2.2

Replace the clamps and correct the torque

Remove and discard both of the CAC clamps on the outlet hose.

Remove and discard
the clamps
Install two new CAC clamp, MCIeBay logo P/N: 19-04-0539, and torque them to 70-80 In-Lbs.

Install new clamps and
torque them to 70-80 In-Lbs

Motor Coach IndustrieseBay logo Ltd.

Page 7 of 14

Service Bulletin No. 3121
Remove and discard both of the clamps in front of the air filter.

Remove and discard
the clamps
Install new CAC clamps, MCIeBay logo P/N: 19-04-0539, and torque them to 70-80 In-Lbs.

Install new clamps and
torque them to 70-80 In-Lbs

Remove and discard both of the CAC clamps close to the CAC unit on the inlet hose.

Remove and discard
the clamps

Motor Coach IndustrieseBay logo Ltd.

Page 8 of 14

Service Bulletin No. 3121
Install two new CAC clamps, MCIeBay logo P/N: 19-04-0539, and torque them to 70-80 In-Lbs.

Install new clamps and
torque them to 70-80 In-Lbs

Remove and discard the first CAC clamp on the far side of the inlet hose, behind the air filter.

Remove and discard
the clamp
Install new CAC clamp, MCIeBay logo P/N: 19-04-0539, and torque it to 70-80 In-Lbs.

Install new clamp and
torque to 70-80 In-Lbs

Motor Coach IndustrieseBay logo Ltd.

Page 9 of 14

Service Bulletin No. 3121
Loosen the CAC clamp next to the newly installed clamp and retorque it to 70-80 In-Lbs.

Loosen the clamp and
retorque to 70-80 In-Lbs

Remove and discard the first CAC clamp on the intake manifold towards the engine door.

Remove and discard
the clamp
Install new CAC clamp, MCIeBay logo P/N: 19-04-0539, and torque it to 70-80 In-Lbs.

Install new clamp and
torque to 70-80 In-Lbs

Motor Coach IndustrieseBay logo Ltd.

Page 10 of 14

Service Bulletin No. 3121
Loosen the CAC clamps on the intake manifold next to the newly replaced clamp and retorque it to 70-80
In-Lbs.

Loosen it and retorque
to 70-80 In-Lbs

2.3

Units equipped with a DD13 Engine

2.3.1

Material requirement

ITEM

PART NO.

QTY

U/M

DESCRIPTION

1

19-04-0539

7

EA

Clamp-CAC, T-Bolt, 91-94 MM, COIL SPRING

2.3.2

Replace the clamps and correct the torque

Remove and discard both of the CAC clamps on the outlet hose.

Remove and discard
the clamps

Motor Coach IndustrieseBay logo Ltd.

Page 11 of 14

Service Bulletin No. 3121
Install two new CAC clamps, MCIeBay logo P/N: 19-04-0539, and torque them to 70-80 In-Lbs.

Install new clamps and
torque them to 70-80 In-Lbs

Remove and discard the clamp in front of the air filter towards the driver side.

Remove and discard
the clamp
Install new CAC clamp, MCIeBay logo P/N: 19-04-0539, and torque it to 70-80 In-Lbs.

Install new clamp and
torque it to 70-80 In-Lbs

Motor Coach IndustrieseBay logo Ltd.

Page 12 of 14

Service Bulletin No. 3121
Loosen the CAC clamp next to the newly installed clamp and retorque it to 70-80 In-Lbs.

Loosen it and retorque
to 70-80 In-Lbs

Remove and discard both of the CAC clamps close to the CAC unit on the inlet hose.

Remove and discard
the clamps
Install two new CAC clamps, MCIeBay logo P/N: 19-04-0539, and torque them to 70-80 In-Lbs.

Install new clamps and
torque to 70-80 In-Lbs

Motor Coach IndustrieseBay logo Ltd.

Page 13 of 14

Service Bulletin No. 3121
Remove and discard both of the CAC clamps on the far side of the inlet hose, behind the air filter.

Remove and discard
the clamps
Install two new CAC clamps, MCIeBay logo P/N: 19-04-0539 and torque them to 70-80 In-Lbs.

Install new clamps and
torque them to 70-80 In-Lbs

Loosen the CAC clamps on the intake manifold and retorque them to 70-80 In-Lbs.

Loosen them and
retorque to 70-80 In-Lbs

End of the procedure
Motor Coach IndustrieseBay logo Ltd.

Page 14 of 14

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TSB/Document ID: SB 3121

Replacement Service Bulletin Number:

MFR Communication Date: 2019-10-07

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING

MFR Component System:

MFR Component Subsystem:


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