NHTSA ID Number: 10167178
Manufacturer Communication Number: 801087
TSB/Document Date: 2019-11-26
Summary
The manufacturing plant installed a ducted air conditioner shroud inside the vehicle while the vehicle manufactured with non-ducted air conditioning and requires the non-ducted air conditioning shroud.
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TSB/Document ID: 801087
Replacement Service Bulletin Number:
MFR Communication Date: 2019-11-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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TECHNICAL SERVICE BULLETIN
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
Technical Service Bulletin: 80-1087
,
O
Integrity
O
Safety
O
Quality
O
Customer Service
November 4, 2019
This Notice applies to your vehicle VIN listed above.
Dear Forest River
Customer:
Forest River
is alerting you to an issue involving certain 2020 – R. POD - RPT195-80 travel trailer recreational vehicles.
Please see the information below which describes the issue and provides you with details on the steps you should take to
have your vehicle repaired.
WHAT IS THE ISSUE?
The manufacturing plant installed a ducted air conditioner shroud inside the vehicle while the vehicle manufactured with
non-ducted air conditioning and requires the non-ducted air conditioning shroud.
OWNERS: WHAT SHOULD YOU DO?
Please contact your dealer without delay and request a service appointment to schedule the free repair. The vehicle
Owner is responsible for making arrangements to have the work completed. Please state you have been notified by
Forest River
of the issue and provide the TSB number (located at the top of this page) to the dealership. It is also helpful
to give the dealership a copy of this letter when you take your vehicle in for the repair.
You may visit www.forestriverinc.com to search for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .50 hours. However, the dealership may need to keep your vehicle or schedule an
appointment with you for a later date to fit into their regular service schedule.
DEALERS: WHAT SHOULD YOU DO?
See the attached service instructions. Order kit # 70A11314A from R. POD Parts and Service.
MAY FOREST RIVER
ASSIST YOU FURTHER?
CUSTOMER SERVICE
(574) 642-1612
DEALER REPAIR CODES: Dealer Central
TECHNICAL SERVICE
BULLETIN NUMBER
DESCRIPTION
80-1087
REPLACE A/C SHROUD WITH NON-DUCTED SHROUD
DEALER REPAIR CODES: Dealer Connect
TECHNICAL SERVICE
BULLETIN NUMBER
DESCRIPTION
80-1087
REPLACE A/C SHROUD WITH NON-DUCTED SHROUD
REPAIR
CODE
10-801087
REPAIR CODE
SB-431-01--003291
ALLOWED
HOUR(S)
.50 HRS
ALLOWABLE
HOUR(S)
.50 HRS.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this service bulletin, you may be eligible for a refund of
previously paid repairs. Refunds will only be provided within the scope of this Technical Service Bulletin.
Please send the service invoice to the following address:
R. POD
Forest River
, Inc.
Attn: WARRANTY MANAGER
2780 College Ave
Goshen, IN 46528
Sincerely,
Forest River
, Inc.
Engineer
Office of Corporate Compliance
Page 1 of 1
R. POD - RPT195 A/C SHROUD – REMEDY INSTRUCTIONS
Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and
Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from
shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in
electrocution, fire or other personal injury, property damage and/or death.
FIGURE 1
INSTALL THIS CORRECT SHROUD
INCORRECTLY INSTALLED SHROUD
STEP 1: REMOVE THE AIR CONDITIONER SHROUD DEPICTED IN FIGURE 1 AND PLATE (NOT PICTURED);
STEP 2: INSTALL THE KIT # 70A11314A (ORDERED FROM R. POD) PER THE INSTALLATION INSTRUCTIONS;
STEP 3: THERE IS NOT ANY WIRING THAT NEEDS TO CHANGE, TUCK ANY WIRING BACK INTO PLACE AND
SECURE AS NEEDED;
STEP 4: DISCARD THE ORIGINAL AIR CONDITIONER SHROUD APPROPRIATELY.
Page 1 of 1
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