165 Service Bulletin/Repair Instructions

Ferrari North America

Technical Information

Subject:
Date:

Bulletin #:

Campaign #:

Supersedes:

Section:
October 2019

FNA 165
Sirius XM Dealer App
Please be aware that the procedure to activate Sirius XM service in new cars has been

modified.

Please see the video and the attachment regarding the new Sirius XM Dealer App. You will

be able to use this feature on all Ferrari vehicles with Sirius XM capability.

https://siriusxmdealer.com/getapp/

https://youtu.be/wCCgJ8AVlpA

Thank you for your cooperation
© 2019. Ferrari North America, Inc.

Technical Department

www.ferrari.com
All rights reserved. Reproduction or translation in

whole or in part is not permitted without

authorization from the publisher. Printed in USA.
Make sure all Ferraris roll off

with the best entertainment.
12
Turn SiriusXM® on in every vehicle

with our improved Dealer App.
Month

All Access
Trial

Subscription
Included on factory-equipped vehicles
With the improved SiriusXM Dealer App,

refreshing SiriusXM radios is as easy as just

scanning a VIN. You’ll be able to showcase

SiriusXM when selling vehicles and your

customers can drive home listening to all of our

premium programming.
Your tablet or smartphone gets them started.
1

2

3
 ownload the SiriusXM Dealer App

D

from the App Store or Google Play.

 ark the vehicle outside with an

P

unobstructed view of the sky

and make sure the radio is turned on.

 hoose “Scan VIN,” scan the VIN barcode,

C

then press “send refresh signal now.”

Or, you can manually enter the radio ID or VIN.
More refresh info at siriusxmdealer.com.

If you experience any issues refreshing the radio, please call Dealer Support at 1-800-852-9696.

If your customer experiences any issues with their service, visit siriusxm.com/refresh to request

a refresh or contact SiriusXM Listener Care at 1-877-447-0011. See Details below.
Your customers have it all.

Download the improved

SiriusXM Dealer App today

for your smartphone or tablet.
* All eligible vehicles equipped with factoryinstalled satellite radio will receive a

complimentary 12-Month trial subscription

of the Sirius or XM All Access programming

package (a $20.99 monthly savings) PLUS

complimentary activation (an additional $15

savings).

© 2018 Sirius XM Radio Inc. Sirius, XM, SiriusXM and all

related marks and logos are trademarks of Sirius XM Radio

Inc. Apple® and the App StoreSM are registered trademarks

of Apple Inc. Google Play and the Google Play logo are

trademarks of Google Inc. All other marks, channel names

and logos are the property of their respective owners. All

rights reserved.
All Ferrari vehicles receive a 12-month trial subscription on equipped

vehicles. Plus, new Ferraris equipped with navigation have an active

12-month SiriusXM Infotainment subscription.

Your customers will have coast-to-coast, best-in-class traffic

information they need at their fingertips, including continuously

updated incident coverage of most major roadways nationwide, alerts

on major accidents, construction and road closings, and color-coded

roads that show traffic speed in major metro areas.
Details: If your customer decides to continue service after their trial, the subscription plan they choose will

automatically renew thereafter and they will be charged according to their chosen payment method at then-current

rates. Fees and taxes apply. Please see the SiriusXM Customer Agreement at www.siriusxm.com for complete

terms and how to cancel, which includes calling SiriusXM at 1-866-635-2349.  All fees and programming are

subject to change.

18-3626
SXM-Ferrari-ActSheet-9-18
Make sure SiriusXM’s on

when they’re headed off.

Steps to Ensure a Smooth Sales Delivery

•C

 onfirm that SiriusXM is on. Your customer’s All Access trial subscription

begins without interruption once the vehicle sold record is received

•N

 otify the customer they will receive a 3-month All Access trial of over 150

channels of our premium programming in the car, plus on the app and online

Hear us in the car, at home and on the go
•P

 rovide a SiriusXM brochure, which includes a channel lineup,

in every vehicle

• Demonstrate the basics of satellite radio operation

• Preset 4-5 SiriusXM channels based on your customer’s

listening preferences

• Remind your customer to set up their online access and to

download the FREE SiriusXM app at siriusxm.com/getallaccess
When helping them set their presets, here are some channels to help you

get started:
Music
COMMERCIAL-FREE
Talk
THE BIGGEST AND

BRIGHTEST PERSONALITIES
Comedy

LAUGH OUT LOUD
Important Information

Re-order merchandise through your

Dealer eStore, SiriusXM Regional

Manager, or by sending us an email at

[email protected].

Dealer Resource Center for sales tools

and Regional Manager contact details

at siriusxmdealer.com/programs.

Access Advertising Assets by

visiting siriusxm.com/eAssets.
News
 ORLD-CLASS NEWS,

W

WHEN YOU NEED IT
Sports
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