NHTSA ID Number: 10166970
Manufacturer Communication Number: PUB-190814REV-Re
TSB/Document Date: 2019-11-04
Summary
The purpose of this Product Upgrade Service Bulletin is to inform all REV Recreation Group dealers about the need to inspect, and if necessary, replace and supplement the existing fasteners attaching the rear air deflector on certain model year 2015-2020 American Coach brand and certain model year 2018-2019 Monaco brand Class A diesel motorhomes. A list of affected vehicles appears at the end of this bulletin. On motorhomes affected by this Product Upgrade, the rear air deflector, mounted to the rear fiberglass cap, was attached with a series of brackets and screws. The brackets used in this application had slots in certain areas where they attached to the cap. Over time, these brackets could shift or slide within the confines of the slots. This movement can cause the rear air deflector to become slightly misaligned.
Product Upgrade Bulletin 190814REV
UPGRADE
BULLETIN:
190814REV
The purpose of this Product Upgrade Service Bulletin is to inform all REV
Recreation Group dealers about the need to inspect, and if necessary,
replace and supplement the existing fasteners attaching the rear air deflector
on certain model year 2015-2020 American Coach brand and certain model
year 2018-2019 Monaco brand Class A diesel motorhomes. A list of affected
vehicles appears at the end of this bulletin.
YEAR(S)
AFFECTED:
2015-2020
CONDITION:
PRODUCT(S)
AFFECTED:
American Coach Brand:
2015 American Eagle
2015-2016 American
Heritage
2015-2016 American
Tradition
2016 American Allegiance
2016-2019 American
Dream
2017-2018 American
Revolution
2020 American Revolution
On motorhomes affected by this Product Upgrade, the rear air deflector,
mounted to the rear fiberglass cap, was attached with a series of brackets
and screws. The brackets used in this application had slots in certain areas
where they attached to the cap. Over time, these brackets could shift or
slide within the confines of the slots. This movement can cause the rear air
deflector to become slightly misaligned.
PROCEDURES:
Dealers are required to call REV Dealer Technical Support
to obtain Prior Authorization before beginning any
work and after the unit is in their bay. You will receive
instructions and will be provided any necessary part
ordering information.
American Coach Dealer Technical Support: (800) 417-6413
Monaco Dealer Technical Support: (877) 332-9239
Monaco Brand:
2018-2019 Marquis
2018-2019 Signature
• READ THIS ENTIRE BULLETIN CAREFULLY BEFORE PROCEEDING
AND FOLLOW ALL SAFETY PRECAUTIONS.
• Review the list of affected units at the end of this bulletin to ensure
the motorhome you are inspecting is part of this campaign.
• Take a copy of this bulletin with you when servicing the unit.
• PHOTOS WILL BE REQUIRED FOR THE FOLLOWING
PROCEDURES. READ PHOTO REQUIREMENTS CAREFULLY.
INSUFFICIENT PHOTO DOCUMENTATION MAY RESULT IN
CLAIM DENIAL.
• If there are any questions after reviewing the entire procedure, contact
REV Dealer Technical Support.
MODEL(S)
AFFECTED:
All
SUBJECT:
Inspection/
Correction of
Rear Air Deflector
Fasteners
KEYWORDS:
Air Deflector,
Spoiler, Wing
ISSUE DATE:
September 2019
© 2019 REV Recreation Group Inc.
1.
Park the motorhome on dry, level pavement. Place the transmission
into NEUTRAL and engage the parking brake.
2.
Turn off the ignition and remove the ignition key. Maintain control of
ignition keys while work is performed. Attach a notice “DO NOT USE”
to the ignition switch in order to prevent activation of the systems or
starting of the motorhome
3.
Block wheels to prevent movement.
This bulletin is supplied for technical information only and is not an authorization for repairs.
“It is impossible to know, evaluate and advise the service trade of all conceivable ways in which service might be done or of the possible hazardous consequences of each way. Accordingly, anyone
who uses a service procedure or tool must first assure that neither personal safety nor vehicle safety will be jeopardized by the selected service methods.”
Product Upgrade Bulletin 190814REV page 1 of 22
!
• HEED ALL PRECAUTIONS AND USE APPROPRIATE PERSONAL PROTECTIVE
EQUIPMENT TO AVOID INJURY.
• USE FALL PROTECTION WHEN WORKING ON THE ROOF OF A MOTORHOME.
4.
With the properly sized ladder and appropriate
safety equipment, go on to the roof of the
motorhome and locate the rear air deflector. See
Figure 1. While working on the roof, verify there is
adequate overhead clearance and the proper fall
protection is used.
5.
Once on the roof, locate the rear air deflector
mounting brackets on the top of the rear cap. See
illustration in Figure 2 for location details; the rear
air deflector is shown separated for clarification.
NOTE: The bracket locations labeled A-F will be
referenced in some of the subsequent steps.
Rear Air Deflector
Figure 1
F
E
D
C
A
B
Figure 2
6.
Inspect the fasteners used to secure the rear air deflector to the fiberglass cap; if there
are rivets located in the slotted holes, take photos of the fasteners and submit a claim
using flat rate code 6087-11, Inspected/Not Defective. If no rivets are found, proceed to
Step 7.
This bulletin is supplied for technical information only and is not an authorization for repairs.
“It is impossible to know, evaluate and advise the service trade of all conceivable ways in which service might be done or of the possible hazardous consequences of each way. Accordingly, anyone
who uses a service procedure or tool must first assure that neither personal safety nor vehicle safety will be jeopardized by the selected service methods.”
Product Upgrade Bulletin 190814REV page 2 of 22
7.
If the rear air deflector is loose or misaligned,
loosen the mounting screws and adjust the rear air
deflector into its proper position with the vertical
fiberglass surface aligned with the main rear
fiberglass cap, see Figure 3.
Figure 3
8.
Once the rear air deflector is in it correct location
and the mounting brackets are properly seated
in the recessed pockets in the rear fiberglass
cap; see Figures 4 and 5. Remove the existing
fasteners at bracket locations B, C, D, and E and
replace them with 1/4” x 1” HWH screws and a
1/4” plated flat washer. (See Parts list.) Replace
the fasteners one bracket at a time so that
the rear air deflector stays solidly affixed to
the coach throughout the repair. No brackets
will be replaced; only the fasteners will be
replaced.
Remove and replace
existing fasteners
Recessed
pocket
Figure 4
See Figure 5 for an example of the corrected
fasteners.
New
fasteners
shown
Figure 5
Continued on next page
This bulletin is supplied for technical information only and is not an authorization for repairs.
“It is impossible to know, evaluate and advise the service trade of all conceivable ways in which service might be done or of the possible hazardous consequences of each way. Accordingly, anyone
who uses a service procedure or tool must first assure that neither personal safety nor vehicle safety will be jeopardized by the selected service methods.”
Product Upgrade Bulletin 190814REV page 3 of 22
9.
With the other fasteners replaced and tight,
remove the (2) screws on the upper vertical
surface mounting points, positions A and F;
replace with new 1/4” x 1” HWH screws. See
Figures 6 and 7.
Remove old
srews
NOTE: Because they are not slotted, these
locations should be done last; they could
shift if the other brackets are not first properly
secured.
Figure 6
Install
new
screws
Figure 7
10. Once all fasteners have been replaced, use
a #5 drill bit and bore a hole through the
mounting bracket and the fiberglass cap in
the center of the brackets C & D as shown
in Figure 8. Install a 3/16” Molly/Oscar style
rivet in this new hole to lock the bracket from
moving.
Rivet
location
Figure 8
Continued on next page
This bulletin is supplied for technical information only and is not an authorization for repairs.
“It is impossible to know, evaluate and advise the service trade of all conceivable ways in which service might be done or of the possible hazardous consequences of each way. Accordingly, anyone
who uses a service procedure or tool must first assure that neither personal safety nor vehicle safety will be jeopardized by the selected service methods.”
Product Upgrade Bulletin 190814REV page 4 of 22
11. On brackets B & E, there is not adequate room to place the rivet between the slots. On
these brackets, you will need to use a #5 drill bit to drill two new holes inside the existing
slots in order to lock the brackets from moving. These rivet locations will vary depending
on where the screws were positioned by the factory. See Figures 9-11 for recommended
rivet locations based on screw placement; see Figure 12 for an example of a completed
unit.
Rivets
Screws
Figure 9
Screws
Screws
Figure 10
Figure 11
Rivet locations to lock bracket from moving
Figure 12
12. With all the new fasteners in place, verify that all of the 1/4”-20 studs used to mount the
rear air deflector to the brackets are correctly torqued to 40 in-lbs. If lock nuts are not
present, apply Loctite® Threadlocker Blue 242® before tightening the fasteners.
13. Upon completion of work, take several clear photos and submit a claim using flat rate
code 6087-12, Inspected/Defective/Repaired.
This bulletin is supplied for technical information only and is not an authorization for repairs.
“It is impossible to know, evaluate and advise the service trade of all conceivable ways in which service might be done or of the possible hazardous consequences of each way. Accordingly, anyone
who uses a service procedure or tool must first assure that neither personal safety nor vehicle safety will be jeopardized by the selected service methods.”
Product Upgrade Bulletin 190814REV page 5 of 22
PARTS:
Purchase through REV Parts or obtain locally:
Part Number
10007847
10089470
10089425
Description
3/16” Oscar/Molly style rivets (pictured at right)
1/4”-20 x 1” HWH self-drilling screw
1/4” USS flat washer
Qty.
8
12
12
Obtain locally:
Loctite® Threadlocker Blue 242®
TOOLS:
Power driver
Driver bits
#5 Drill Bit
Torque wrench (inch pounds)
3/8” Socket
Oscar/Molly style rivet
Rivet tool
Wheel chocks
Moveable Stairs or Ladder
Fall protection equipment
WARRANTY LABOR ALLOWANCE:
Upgrade 190814REV, Rear Wing Fastener Upgrade
Use flat rate codes:
6087 - 11
6087 - 12
Inspected/Not Defective
Inspected/Defective/Repaired
0.1 hr.
0.5 hr.
Prior Authorization Required
Prior Authorization Required
If you have any questions concerning this bulletin, contact
REV Dealer Technical Support:
American Coach Dealer Technical Support: (800) 417-6413
Monaco Dealer Technical Support: (877) 332-9239
Service Literature is available at: http://www.revrvdealers.com
This bulletin is supplied for technical information only and is not an authorization for repairs.
“It is impossible to know, evaluate and advise the service trade of all conceivable ways in which service might be done or of the possible hazardous consequences of each way. Accordingly, anyone
who uses a service procedure or tool must first assure that neither personal safety nor vehicle safety will be jeopardized by the selected service methods.”
Product Upgrade Bulletin 190814REV page 6 of 22
Product Upgrade 190814REV
Affected American Coach Serial Numbers
2016 American Allegiance
UIN
Chassis / VIN
Model
771GG4419320
771AG4419762
771GG4419907
771AG4419959
771GG4420078
771GG4420083
771GG4420157
771AG4420173
771GG4420174
771GG4420329
771GG4420333
771GG4420411
771GG4420420
771TG4420543
771TG4420556
771AG4420657
771TG4420662
771TG4420735
771TG4420744
771TG4420801
771AG4420805
771AG4420883
771TG4420888
771AG4420941
771AG4420943
771TG4420945
771AG4421001
771GG4421003
771TG4421005
771GG4421048
771GG4421084
771TG4421090
771TG4421188
771TG4421243
771TG4421274
771AG4421322
771GG4421409
771GG4421443
771GG4421523
771AG4421568
4UZFCGCY1FCGP7799
4UZACGCY4FCGT0020
4UZFCGCY7FCGU7108
4UZACGCY6FCGU7109
4UZFCGCY8FCGY0120
4UZFCGCY7FCGW3812
4UZFCGCY2FCGZ1727
4UZACGCY4FCGW9609
4UZFCGCY5FCGY4626
4UZFCGCY4FCGZ1728
4UZFCGCY6FCGZ1729
4UZFCGCY8FCGZ8598
4UZFCGCYXFCGZ8599
4UZFCGCY3FCHA8496
4UZFCGCY5FCHA8497
4UZACGCY7FCGY0121
4UZFCGCY7FCHA8498
4UZFCGCY9FCHB5128
4UZFCGCY0FCHB5129
4UZFCGCY1GCHE6830
4UZACGCYXFCGY4633
4UZACGCY1FCGY4634
4UZFCGCY3GCHE6831
4UZACGCYXFCGZ1730
4UZACGCYXFCGZ8600
4UZFCGCY5GCHE6832
4UZACGCY6GCHH0549
4UZFCGCYXGCHF2996
4UZFCGCY1GCHF2997
4UZFCGCY7GCHE6833
4UZFCGCY5GCHG1511
4UZFCGCY5GCHH0547
4UZFCGCY7GCHH0548
4UZFCGCY7GCHH5717
4UZFCGCY9GCHH5718
4UZACGCY2GCHH0550
4UZFCGCY0GCHH5719
4UZFCGCY3GCHH7626
4UZFCGCY5GCHH7627
4UZACGCY6GCHH5721
42 G
39 A
42 G
39 A
42 G
42 G
42 G
39 A
42 G
42 G
42 G
42 G
42 G
42 T
42 T
39 A
42 T
42 T
42 T
42 T
39 A
39 A
42 T
39 A
39 A
42 T
39 A
42 G
42 T
42 G
42 G
42 T
42 T
42 T
42 T
39 A
42 G
42 G
42 G
39 A
Product Upgrade Bulletin 190814REV Page 7 of 22
Product Upgrade 190814REV
Affected American Coach Serial Numbers
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TSB/Document ID: PUB-190814REV-Re
Replacement Service Bulletin Number:
MFR Communication Date: 2019-09-16
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY
MFR Component System:
MFR Component Subsystem:
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