Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: October 23, 2019
UPDATE: STOP SALE/Safety Recall: WUQ-02 Impreza/Crosstrek Ignition Coil Reprogramming

THE .PAK FILES NECESSARY FOR THIS REPAIR ARE NOW AVAILABLE.
The remedy is now available for this recall. Please refer to the WUQ-02 Product
Campaign Bulletin on STIS.
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019
Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S.
vehicles will be affected by this recall. A small number of these units may still be in retailer inventory.
Please be sure to check your inventory.
Affected Vehicles
Model Year
2017-2019
2017-2019
2018-2019

Carline
Impreza 4D
Impreza 5D
Crosstrek

Production Date Range
7/1/2016 - 6/17/2019
7/1/2016 - 6/17/2019
5/09/17 – 5/08/2019

Not all vehicles in the production range listed above are affected by this recall. Coverage must be
confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair.
Reason for this Recall
Under certain circumstances, the ignition coil may be energized longer than designed after the engine is
OFF. If the ignition coil remains energized for too long, the internal temperature of ignition coil may
increase which could cause a short circuit and a blown fuse. If a short circuit occurs while the vehicle is
in motion, the vehicle may experience a loss of motive power while driving without the ability to
immediately restart the engine.
Safety Risk
If a short circuit in the ignition coil occurs while the vehicle is in motion, the vehicle may experience a
loss of motive power while driving without the ability to immediately restart the engine, increasing the
risk of a crash.
Description of the Remedy
For all the potentially affected vehicles, Subaru retailers will reprogram the ECM and inspect the ignition
coil at no cost. If ignition coil damage is found, the damaged ignition coil will be replaced with a new

part at no cost. On vehicles with confirmed ignition coil damage, if a certain DTC is stored, Subaru will
replace the front exhaust pipe at no cost. Please reference the WUQ-02 Product Campaign Bulletin on
STIS, for further details.
Service, Parts, and Claim Instructions
For detailed service, parts, and claim information, please refer to the WUQ-02 Product Campaign
Bulletin on STIS.
Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle
covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru
Retailer failing to perform the applicable service procedures to correct all affected vehicles in their
inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $21,000
per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the
Subaru Dealer Agreement.
Retailer Responsibility
Any vehicles listed in any recall/campaign that are in retailer stock must be:
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Immediately identified
Tagged or otherwise marked to prevent their delivery or use prior to repair
Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin

Retailers are to promptly perform the applicable service procedures, once they are available, to correct
all affected vehicles in their inventory (used, demo & SSLP). Additionally, whenever a vehicle subject to
this recall is taken into retailer inventory necessary steps should be taken to ensure the recall correction
has been made before selling or releasing the vehicle.
Owner Notification
Subaru will notify affected vehicle owners by first class mail within 60 days. Owners with a valid email
address on file will also be notified by email. Retailers will be advised when the notification is scheduled.