NHTSA ID Number: 10166836
Manufacturer Communication Number: 20TechReferncDoc
TSB/Document Date: 2019-11-07
Summary
VEHICLE PREPARATION SECTION: ADDED FOR ALL MODELS: "Install front license plate carrier
(if necessary) *Retain any removed trim required for carrier installation and give to the customer. If no front license plate carrier is necessary ensure the carrier remains in the trunk for the customer" Audi R8 Spyder 2020
Model Year 2020 | Audi Pre-Delivery Reference Document | 8
A6
Technician Reference Document
Vehicle Preparation
Trunk Inspection
• Perform any open campaigns
• Install wheel bolt cover removal tool from PDI kit into
trunk tool kit
Follow instructions listed in campaign documentation
• Perform diagnostic work
Connect vehicle diagnostic tester
• Select “Diagnosis” mode and start diagnosis
• Perform vehicle identification
• Untick “Working with Guided Fault Finding”
• Switch to “Special functions” tab and select following
program:
Delivery Inspection total
• Start program by selecting “Carry out check”
• Continue to follow instructions on screen and complete
the process
• Switch to the “Control units” tab, press the “Guided Fault
Finding” button and launch Guided Fault Finding as far
as the test plan
Install wheel bolt cover removal tool from PDI kit and wheel
lock key (if applicable) into trunk tool kit
• Set spare tire pressure
See separate “Audi Normal Load Condition Tire Pressure
Table” posted on ServiceNet
• Check battery clamps for proper torque
Refer to Elsa Pro for specification
• Place one PR Number Label in the Warranty and
Maintenance Book inside front cover and one on the Rear
Panel Sill Frame under the luggage compartment floor, if
not already there
For vehicles produced prior to September 12, 2018
Labels are located in the trunk on top of spare tire
Rear Panel Sill Frame location: Top Arrow
• The static event memory entries must be evaluated and,
if necessary, processed using Guided Fault Finding
• Exit diagnosis; diagnostic log for delivery inspection is
sent automatically
• Install front license plate carrier (if necessary)
• Retain any removed trim required for carrier installation
and give to the customer. If no front license plate carrier
is necessary ensure the carrier remains in the trunk for
the customer
Exterior
• Check all key buttons and features
Check functionality of all keys. Verify vehicle starts and runs
with all keys and the start/stop button. Verify all doors and
trunk remotely lock/unlock with all keys, including all door
handle sensors with Advanced Key (if equipped)
• Check all doors for proper power closing (if equipped)
For vehicles equipped with the power door closing feature,
check all doors for proper closing
Lighting and Windshield
• Test front washers (and headlight washers if equipped).
Correct aim if necessary
Headlights must be on to test functionality of the headlight
washers
Effective 10-24-2019-US
Version 1.2
Model Year 2020 | Audi Pre-Delivery Reference Document | 9
A6
Technician Reference Document
Trunk Inspection (continued)
Settings
Warranty and Maintenance inside cover placement
• Set Time source setting to “GPS” and set Auto daylight
savings time to “on”
Change time zone appropriate to the dealer location
• Verify and set language and measurement units
This can be changed in the Setup/Settings menu
• Verify Speech Dialog System is operating
Press the “Talk” button and verify several commands
• Set “Music volume while parking” to medium
Accessed via MMI rear view camera display, Settings > Music
volume while parking (applies to vehicles with park assist or
rear view camera)
• Set dealership location in navigation
Set dealership location for following back to dealership
during road test
• Turn off Manual Speed Warning (if equipped)
Interior
• Check operation of window, lock, and seat controls
Check operation of all switches: Locks, windows, seat adjustment, heated seats and child safety features
This can be changed in the Driver Assistance Settings by
going to Menu > Vehicle > Driver Assistance > Speed Warning
> Manual > Select Off
Media / Radio / SAT
• Verify HD Radio is turned “off”
This can be found in the Radio/Settings Menu
• Inspect mirrors for proper operation
Inspect folding, adjustments, right side tilt in reverse, heating (if equipped)
• Check rear view mirror operation
Check self-dimming function/lighting (if equipped)
• Verify operation of heated/ventilated and massaging seats
(if equipped)
Check both front and rear. Massaging feature is in the front
seats only (if equipped)
• Verify proper operation of climate control*
Ensure proper heating and A/C cooling, open all panel vents
for all zones
• Inspect operation of all power outlets
Inspect operation of front outlet, aux. outlet under armrest,
and rear outlets
• Check sunroof and sunshade operation
Verify open/close/vent/deflector at edge and sunshade
operation
Audi connect® (USA ONLY) (if equipped)
• Turn on the Wi-Fi® hotspot (if equipped)
Ensure the wireless network is turned on (Telephone > Options > Wi-Fi® options > Wi-Fi® Mode “Hotspot” )
• Check Wi-Fi® hotspot visibility. No data available at PDI
due to dealer demo mode (if equipped)
Check Wi-Fi® hotspot functionality is enabled and verify the
Access point (SSID) is set to “Audi_MMI_XXXX”, where XXXX
is the last four digits of the VIN. Via Telephone > Options >
Wi-Fi® options > Wi-Fi® Mode “Hotspot” > Hotspot settings
> Access point (SSID)
• Enable satellite map for navigation (if equipped)
Enable satellite map in the Navigation > Gear icon > Map Settings and verify the white Google logo appears in the bottom
right-hand corner of the Navigation map screen.
On-Hoist Inspection
• Install wheel bolt covers and center caps as supplied
Wheel bolt covers can be found in the PDI kit
• Inspect wheel bolts for proper torque
Use torque wrench to verify
Effective 10-24-2019-US
Version 1.2
Model Year 2020 | Audi Pre-Delivery Reference Document | 10
A6
Technician Reference Document
On-Hoist Inspection (continued)
• Set and store tire pressures for either sold vehicle OR stock
inventory vehicle
If a known “sold” unit, set to appropriate Normal Load Condition. See separate “Audi Normal Load Condition Tire Pressure
Table” posted on ServiceNet. If going to stock, set to maximum recommended tire pressures listed on the B-pillar door
jamb, and store tire pressure values in Car/System menu
Driving Performance
• Verify engine Start-Stop System functionality
Verify the velum sticker is on the start/stop button. Remove
the start/stop information card from the car kit and place it
in the glove box with the owner’s manuals. Additional supply
can be ordered via the Brand Store on AccessAudi
• Verify engine performance and acceleration
Listen for abnormal noise/vibrations
• Test drive vehicle applying brakes several times
Apply brakes at least 4 times at 20 mph (35 km/h) to clean
brake rotors. Check for abnormal noise/ vibration/pulsation
• Calibrate rear view mirror
Calibrate rear view mirror compass to proper zone and check
self-dimming function/lighting (if equipped)
Driver Assistance
• Verify operation of parking system
Verify operation of Audi parking system sensors with rear
view camera (if equipped)
• Verify all vehicle Head-up Display functionality (if
equipped)
Verify the image can be adjusted properly in the viewing
area of the windshield. Verify NAV directions, speed, cruise
control, and lane assist are all visible in Head-Up Display (as
equipped)
Post-Road Test Inspection
• Check engine oil level
Fill oil to the max level when the vehicle is at operating temperature
Effective 10-24-2019-US
Version 1.2
Model Year 2020 | Audi Pre-Delivery Reference Document | 11
A7
Technician Reference Document
Vehicle Preparation
Trunk Inspection
• Perform any open campaigns
• Install wheel bolt cover removal tool from PDI kit into
trunk tool kit
Follow instructions listed in campaign documentation
• Perform diagnostic work
Connect vehicle diagnostic tester
• Select “Diagnosis” mode and start diagnosis
• Perform vehicle identification
• Untick “Working with Guided Fault Finding”
• Switch to “Special functions” tab and select following
program:
Delivery Inspection total
• Start program by selecting “Carry out check”
• Continue to follow instructions on screen and complete
the process
• Switch to the “Control units” tab, press the “Guided Fault
Finding” button and launch Guided Fault Finding as far
as the test plan
Install wheel bolt cover removal tool from PDI kit and wheel
lock key (if applicable) into trunk tool kit
• Set spare tire pressure
See separate “Audi Normal Load Condition Tire Pressure
Table” posted on ServiceNet
• Check battery clamps for proper torque
Refer to Elsa Pro for specification
• Place one PR Number Label in the Warranty and
Maintenance Book inside front cover and one on the Rear
Panel Sill Frame under the luggage compartment floor, if
not already there
For vehicles produced prior to September 12, 2018
Labels are located in the trunk on top of spare tire
Rear Panel Sill Frame location: Top Arrow
• The static event memory entries must be evaluated and,
if necessary, processed using Guided Fault Finding
• Exit diagnosis; diagnostic log for delivery inspection is
sent automatically
• Install front license plate carrier (if necessary)
• Retain any removed trim required for carrier installation
and give to the customer. If no front license plate carrier
is necessary ensure the carrier remains in the trunk for
the customer
Exterior
• Check all key buttons and features
Check functionality of all keys. Verify vehicle starts and runs
with all keys and the start/stop button. Verify all doors and
trunk remotely lock/unlock with all keys, including all door
handle sensors with Advanced Key (if equipped)
• Check all doors for proper power closing (if equipped)
For vehicles equipped with the power door closing feature,
check all doors for proper closing
Lighting and Windshield
• Test front washers (and headlight washers if equipped).
Correct aim if necessary
Headlights must be on to test functionality of the headlight
washers
Effective 10-24-2019-US
Version 1.2
Model Year 2020 | Audi Pre-Delivery Reference Document | 12
A7
Technician Reference Document
Trunk Inspection (continued)
Settings
Warranty and Maintenance inside cover placement
• Set Time source setting to “GPS” and set Auto daylight
savings time to “on”
Change time zone appropriate to the dealer location
• Verify and set language and measurement units
This can be changed in the Setup/Settings menu
• Verify Speech Dialog System is operating
Press the “Talk” button and verify several commands
• Set “Music volume while parking” to medium
Accessed via MMI rear view camera display, Settings > Music
volume while parking (applies to vehicles with park assist or
rear view camera)
• Set dealership location in navigation
Set dealership location for following back to dealership
during road test
• Turn off Manual Speed Warning (if equipped)
Interior
• Check operation of window, lock, and seat controls
Check operation of all switches: Locks, windows, seat adjustment, heated seats and child safety features
• Inspect mirrors for proper operation
Inspect folding, adjustments, right side tilt in reverse, heating (if equipped)
• Check rear view mirror operation
Check self-dimming function/lighting (if equipped)
• Verify operation of heated/ventilated and massaging seats
(if equipped)
Check both front and rear. Massaging feature is in the front
seats only (if equipped)
• Verify proper operation of climate control*
Ensure proper heating and A/C cooling, open all panel vents
for all zones
• Inspect operation of all power outlets
Inspect operation of front outlet, aux. outlet under armrest,
and rear outlets
• Check sunroof and sunshade operation
Verify open/close/vent/deflector at edge and sunshade
operation
This can be changed in the Driver Assistance Settings by
going to Menu > Vehicle > Driver Assistance > Speed Warning
> Manual > Select Off
Media / Radio / SAT
• Verify HD Radio is turned “off”
This can be found in the Radio/Settings Menu
Audi connect® (USA ONLY) (if equipped)
• Turn on the Wi-Fi® hotspot (if equipped)
Ensure the wireless network is turned on (Telephone > Options > Wi-Fi® options > Wi-Fi® Mode “Hotspot” )
• Check Wi-Fi® hotspot visibility. No data available at PDI
due to dealer demo mode (if equipped)
Check Wi-Fi® hotspot functionality is enabled and verify the
Access point (SSID) is set to “Audi_MMI_XXXX”, where XXXX
is the last four digits of the VIN. Via Telephone > Options >
Wi-Fi® options > Wi-Fi® Mode “Hotspot” > Hotspot settings
> Access point (SSID)
• Enable satellite map for navigation (if equipped)
Enable satellite map in the Navigation > Gear icon > Map Settings and verify the white Google logo appears in the bottom
right-hand corner of the Navigation map screen.
On-Hoist Inspection
• Install wheel bolt covers and center caps as supplied
Wheel bolt covers can be found in the PDI kit
• Inspect wheel bolts for proper torque
Use torque wrench to verify
Effective 10-24-2019-US
Version 1.2
Model Year 2020 | Audi Pre-Delivery Reference Document | 13
A7
Technician Reference Document
On-Hoist Inspection (continued)
• Set and store tire pressures for either sold vehicle OR stock
inventory vehicle
If a known “sold” unit, set to appropriate Normal Load
Condition. See separate “Audi Normal Load Condition Tire
Pressure Table” posted on ServiceNet. If going to stock,
set to maximum recommended tire pressures listed on the
B-pillar door jamb, and store tire pressure values in Car/System menu
Driving Performance
• Verify engine Start-Stop System functionality
Verify the velum sticker is on the start/stop button. Remove
the start/stop information card from the car kit and place it
in the glove box with the owner’s manuals. Additional supply
can be ordered via the Brand Store on AccessAudi
• Verify engine performance and acceleration
Listen for abnormal noise/vibrations
• Test drive vehicle applying brakes several times
Apply brakes at least 4 times at 20 mph (35 km/h) to clean
brake rotors. Check for abnormal noise/ vibration/pulsation
• Calibrate rear view mirror
Calibrate rear view mirror compass to proper zone and check
self-dimming function/lighting (if equipped)
Driver Assistance
• Verify operation of parking system
Verify operation of Audi parking system sensors with rear
view camera (if equipped)
• Verify all vehicle Head-up display functionality (if
equipped)
Verify the image can be adjusted properly in the viewing
area of the windshield. Verify NAV directions, speed, cruise
control, and lane assist are all visible in Head-Up Display (as
equipped)
Post-Road Test Inspection
• Check engine oil level
Fill oil to the max level when the vehicle is at operating
temperature
Effective 10-24-2019-US
Version 1.2
Model Year 2020 | Audi Pre-Delivery Reference Document | 14
A8 L
Technician Reference Document
Vehicle Preparation
Trunk Inspection
• Perform any open campaigns
• Install wheel bolt cover removal tool from PDI kit into
trunk tool kit
Follow instructions listed in campaign documentation
• Perform diagnostic work
Connect vehicle diagnostic tester
• Select “Diagnosis” mode and start diagnosis
• Perform vehicle identification
• Untick “Working with Guided Fault Finding”
• Switch to “Special functions” tab and select following
program:
Delivery Inspection total
• Start program by selecting “Carry out check”
• Continue to follow instructions on screen and complete
the process
Install wheel bolt cover removal tool from PDI kit and wheel
lock key (if applicable) into trunk tool kit
• Set spare tire pressure
See separate “Audi Normal Load Condition Tire Pressure
Table” posted on ServiceNet
• Check battery clamps for proper torque
Refer to Elsa Pro for specification
Interior
• Check operation of window, lock, and seat controls
Check operation of all switches: Locks, windows, seat adjustment, heated seats and child safety features
• Switch to the “Control units” tab, press the “Guided Fault
Finding” button and launch Guided Fault Finding as far
as the test plan
• Inspect mirrors for proper operation
• The static event memory entries must be evaluated and,
if necessary, processed using Guided Fault Finding
• Check rear view mirror operation
• Exit diagnosis; diagnostic log for delivery inspection is
sent automatically
• Verify operation of heated/ventilated and massaging seats
(if equipped)
• Install front license plate carrier (if necessary)
• Retain any removed trim required for carrier installation
and give to the customer. If no front license plate carrier
is necessary ensure the carrier remains in the trunk for
the customer
Exterior
• Check all key buttons and features
Check functionality of all keys. Verify vehicle starts and runs
with all keys and the start/stop button. Verify all doors and
trunk remotely lock/unlock with all keys, including all door
handle sensors with Advanced Key (if equipped)
• Check all doors for proper power closing
For vehicles equipped with the power door closing feature,
check all doors for proper closing
Lighting and Windshield
• Test front washers (and headlight washers if equipped).
Correct aim if necessary
Headlights must be on to test functionality of the headlight
washers
Effective 10-24-2019-US
Version 1.2
Inspect folding, adjustments, right side tilt in reverse, heating (if equipped)
Check self-dimming function/lighting (if equipped)
Check both front and rear. Massaging feature is in the front
seats only (if equipped)
• Verify proper operation of climate control
Ensure proper heating and A/C cooling, open all panel vents
for all zones
• Inspect operation of all power outlets
Inspect operation of front outlet, aux. outlet under armrest,
and rear outlets
• Check panoramic sunroof and sunshade operation
Verify open/close/vent/deflector at edge and sunshade
operation
Settings
• Set Time source setting to “GPS” and set Auto daylight
savings time to “on”
Change time zone appropriate to the dealer location
• Verify and set language and measurement units
This can be changed in the Setup/Settings menu
• Verify Speech Dialog System is operating
Press the “Talk” button and verify several commands
Model Year 2020 | Audi Pre-Delivery Reference Document | 15
A8 L
Technician Reference Document
Settings (continued)
Driving Performance
• Set “Music volume while parking” to medium
• Verify engine Start-Stop System functionality
Accessed via MMI rear view camera display, Settings > Music
volume while parking (applies to vehicles with park assist or
rear view camera)
• Set dealership location in navigation (if equipped)
Set dealership location for following back to dealership
during road test
• Turn off Manual Speed Warning (if equipped)
This can be changed in the Driver Assistance Settings by
going to Menu > Vehicle > Driver Assistance > Speed Warning
> Manual > Select Off
Media / Radio / SAT
• Verify HD Radio is turned “off”
This can be found in the Radio/Settings Menu
Audi connect® (USA ONLY)
• Turn on the Wi-Fi® hotspot (if equipped)
Ensure the wireless network is turned on (Telephone > Options > Wi-Fi® options > Wi-Fi® Mode “Hotspot” )
• Check Wi-Fi® hotspot visibility. No data available at PDI
due to dealer demo mode (if equipped)
Check Wi-Fi® hotspot functionality is enabled and verify the
Access point (SSID) is set to “Audi_MMI_XXXX”, where XXXX
is the last four digits of the VIN. Via Telephone > Options >
Wi-Fi® options > Wi-Fi® Mode “Hotspot” > Hotspot settings
> Access point (SSID)
• Enable satellite map for navigation (if equipped)
Enable satellite map in the Navigation > Gear icon > Map Settings and verify the white Google logo appears in the bottom
right-hand corner of the Navigation map screen.
Verify the velum sticker is on the start/stop button. Remove
the start/stop information card from the car kit and place it
in the glove box with the owner’s manuals. Additional supply
can be ordered via the Brand Store on AccessAudi
• Verify engine performance and acceleration
Listen for abnormal noise/vibrations
• Test drive vehicle applying brakes several times
Apply brakes at least 4 times at 20 mph (35 km/h) to clean
brake rotors. Check for abnormal noise/ vibration/pulsation
• Calibrate rear view mirror
Calibrate rear view mirror compass to proper zone and check
self-dimming function/lighting (if equipped)
Driver Assistance
• Verify operation of parking system
Verify operation of Audi parking system sensors with rear
view camera (if equipped)
• Verify all vehicle Head-up display functionality (if
equipped)
Verify the image can be adjusted properly in the viewing
area of the windshield. Verify NAV directions, speed, cruise
control, and lane assist are all visible in Head-Up Display (as
equipped)
Post-Road Test Inspection
• Check engine oil level
Fill oil to the max level when the vehicle is at operating temperature
On-Hoist Inspection
• Install wheel bolt covers and center caps as supplied
Wheel bolt covers can be found in the PDI kit
• Inspect wheel bolts for proper torque
Use torque wrench to verify
• Set and store tire pressures for either sold vehicle OR stock
inventory vehicle
If a known “sold” unit, set to appropriate Normal Load Condition. See separate “Audi Normal Load Condition Tire Pressure
Table” posted on ServiceNet. If going to stock, set to maximum recommended tire pressures listed on the B-pillar door
jamb, and store tire pressure values in Car/System menu
Effective 10-24-2019-US
Version 1.2
Model Year 2020 | Audi Pre-Delivery Reference Document | 16
e-tron
Technician Reference Document
Vehicle Preparation
Trunk Inspection
• Perform any open campaigns
• Install wheel bolt cover removal tool from PDI kit into
trunk tool kit
Follow instructions listed in campaign documentation
• Perform diagnostic work
Connect vehicle diagnostic tester
Install wheel bolt cover removal tool from PDI kit and wheel
lock key (if applicable) into trunk tool kit
• Select “Diagnosis” mode and start diagnosis
Interior
• Perform vehicle identification
• Check operation of window, lock, and seat controls
• Untick “Working with Guided Fault Finding”
• Switch to “Special functions” tab and select following
program:
Delivery Inspection total
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TSB/Document ID: 20TechReferncDoc
Replacement Service Bulletin Number:
MFR Communication Date: 2019-10-24
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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