NHTSA ID Number: 10166715
Manufacturer Communication Number: LI15.20-N-057008
TSB/Document Date: 2019-10-28
Summary
Poor engine starting after long period out of use
Poor engine starting after long period out of use
Topic number
LI15.20-N-057008
Version
5
Function group
15.20 Preglow system
Date
09-24-2019
Validity
Model 906 with engine 642
Reason for change
Distribution revised
Reason for block
Complaint:
Poor engine starting after long period out of use
Note: No fault codes are stored in the engine control unit.
Cause:
Cause 1: The glow plugs installed are not approved.
--------------------------------------------------------------------------------------------------------------------------------Cause 2: There is a mixture of glow plugs (ceramic and steel versions) installed relative to the glow output stage.
Remedy:
Remedy for cause 1:
1. Remove glow plugs (see AR15.20-S-4111SE).
---------------------------------------2. Enter the vehicle identification number in the EPC to determine and procure approved glow plugs with identical
specifications.
---------------------------------------3. Install glow plugs (see AR15.20-S-4111SE).
Note: Only use glow plugs with identical specifications. Do not install a mixture of specifications.
Information:
Only use the ceramic version or the steel version.
--------------------------------------------------------------------------------------------------------------------------------Remedy to cause 2:
1. Remove glow plugs (see AR15.20-S-4111SE).
---------------------------------------2. Read and note down part number (1) of glow plugs on the component.
---------------------------------------3. Read and note down part number (2) of glow output stage on the component.
---------------------------------------4. Check configuration for the correct specification (ceramic or steel version) of the glow output stage relative to the
glow plugs (ceramic or steel version).
09-24-2019 4:42 PM
© Copyright Daimler AG
BSTRINE
Page 1/4
Information: To do this, determine the version of the removed glow plugs and the version of the glow output stage by
entering the part numbers (1, 2) in the EPC and check.
Note: Only a glow output stage with the same specification as the glow plugs may be used.
---------------------------------------5. Enter the vehicle identification number in the EPC to determine and procure approved components with identical
specifications.
---------------------------------------6. Replace damaged glow plugs and glow plugs with the wrong specification with the glow plugs determined earlier
from the EPC (see AR15.20-S-4111SE).
Note: Only use glow plugs with identical specifications.
Information:
Only use the ceramic version or the steel version.
---------------------------------------7. If necessary, replace the glow output stage with the approved glow output stage determined earlier from the EPC
(see AR15.20-S-4500SE).
Note: Only use a glow output stage with the same specification as the glow plugs.
Attachments
File
Description
01.jpg
(1) Location of Mercedes-Benz
part number on glow plug.
(2) Location of Mercedes-Benz
part number on glow output stage.
Symptoms
Power generation / Engine management / Engine start/stop / Long starting time
Power generation / Engine management / Engine start/stop / Does not start
Parts
Part number
ES1 ES2 Designation
Quantity Note
EPC
Glow output stage
1
As required.
Determine parts in EPC according to
vehicle identification number (VIN).
Glow plug
6
As required.
Determine parts in EPC according to
vehicle identification number (VIN).
Operation numbers/damage codes
Op. no.
Operation text
Time
15-4110
REMOVE/INSTALL GLOW PLUGS
(ALL), REPLACE IF NECESSARY
1.0
15-4332
REPLACE PREGLOW TIME RELAY OF 0.3
PREGLOW SYSTEM (AFTER CHECK)
09-24-2019 4:42 PM
© Copyright Daimler AG
BSTRINE
Damage
code
Note
Page 2/4
WIS-References
Document number
Title
Note
Allocation
AR15.20-S-4111SE
Remove/install glow plugs
Remedy
AR15.20-S-4500SE
Remove/install glow output
stage
Remedy
Validity
Vehicle
Engine
Sprinter
III
642
*
Attachments
09-24-2019 4:42 PM
© Copyright Daimler AG
BSTRINE
Page 3/4
01.jpg:
09-24-2019 4:42 PM
© Copyright Daimler AG
BSTRINE
Page 4/4
- 6X better wear protection on critical engine parts than...
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full...
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN...
- Formulated for engines with 75,000 miles or more, Valvoline...
- Delivers 20% better wear protection and 15% better sludge...
- Extra detergents safeguard against friction, corrosion and...
- Advanced friction-fighting additives help maximize...
- Provides performance benefits for high mileage, new and...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: LI15.20-N-057008
Replacement Service Bulletin Number:
MFR Communication Date: 2019-09-24
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS
, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA
AutoAuth: Now supports FCA
SGW module for Chrysler
, for Jeep
, for Dodge
(2018+), for Fiat
(2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford
, for Lincoln
, and for Mazda
ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order - 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS
Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS
Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first - Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW
, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford
, for Mazda
, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
Last update on 2026-06-30 / Affiliate links / Images from Amazon Product Advertising API
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS
/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS
/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities. - 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS
Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming. - 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.




