Loading...

NHTSA ID Number: 10166354

Manufacturer Communication Number: IK1900187

TSB/Document Date: 2019-10-21


Summary

Taking a Screenshot


IK1900187 - Taking a Screenshot

Page 1 of 11

Countries:

AUSTRALIA, BRAZIL,
Document
CANADA, UNITED STATES,
IK1900187
ID:
MEXICO, SOUTH AFRICA

Availability:

ISIS, Bus ISIS, FleetISIS,
Body Builder

Revision:

2

Major
System:

ACCESSORIES

Created:

1/5/2012

Current
Language:

English

Last
Modified:

8/14/2013

Other
Languages:

NONE

Author:

Jim
Nadolski

Viewed:

605
Less Info

Coding Information

Hide Details

Copy Link

Copy Relative
Link

Bookmark

Add to
Favorites

Print

View My
Bookmarks

Provide
Feedback

Helpful

Not Helpful

69

39

Title: Taking a Screenshot
Applies To: All Users
DESCRIPTION
Taking a screenshot for error reporting and issue investigation.
INSTRUCTIONS
Requirements:
Microsoft Office Picture Manager
Microsoft Office Outlook Email Client
Microsoft Paint
1) On Your keyboard, locate the “Print Screen” key.
It may be labeled “Prnt Scrn” or “PrtScn” and is usually located at the top-right of the keyboard.

a) For Laptops, you will most likely have to push a secondary key; you will know this by the key
having a white label and a second label in a separate color. The color label is the secondary
action of that keystroke.

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 9/3/2013

IK1900187 - Taking a Screenshot

Page 2 of 11

This key is generally the function key; Labeled “Fn” or “Function” on most laptops.

2) To begin, have the window or application you would like to take a screenshot of active and in
front of other applications/windows.
3) Proceed by, if you must press a secondary key, holding the “Fn” key and pressing the “PrntScrn”
key once. This will take a picture of your whole desktop background.
a) If you don’t need to press a secondary key, you may take your screenshot by simply pressing
the “PrntScrn” key without any other keys pressed. This will take a picture of your whole
desktop background.
4) After pressing the Print Screen “PrntScrn” button, you will not notice anything happening; this is
because the screenshot is saved to the clipboard on the computer.
5) If you are using Microsoft Outlook as your mail client, you may paste this directly into an email.
This will send as an attachment.
a) Under composing a new email, left-click in the main body of the email.
b) Right click -> Paste.
6) Complete the email, and send. This image will not be saved to your computer, but will be visible
in the email you sent.
Saving the image for later use:
1) To save the image to your computer for editing or later use, open the image program
Microsoft Office Picture Manager. You may locate that by :
a) Start (windows logo) ->

b) All Programs ->

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 9/3/2013

IK1900187 - Taking a Screenshot

Page 3 of 11

c) Microsoft Office ->

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 9/3/2013

IK1900187 - Taking a Screenshot

Page 4 of 11

d) Microsoft Office Tools ->

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 9/3/2013

IK1900187 - Taking a Screenshot

Page 5 of 11

e) Microsoft Office Picture Manager.

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 9/3/2013

IK1900187 - Taking a Screenshot

Page 6 of 11

2) You may now simply paste into MS Office Picture Manager.
a) Right Click -> Paste
b) This will default save to a .BMP file
c) Default save location will be; My Documents -> My Pictures
3) If you do not have MS Office Picture Manager You may also you Microsoft Paint to save the
image.
a) Windows Logo/ Start ->

b) All Programs ->

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 9/3/2013

IK1900187 - Taking a Screenshot

Page 7 of 11

c) Accessories ->

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 9/3/2013

IK1900187 - Taking a Screenshot

Page 8 of 11

d) Paint

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 9/3/2013

IK1900187 - Taking a Screenshot

Page 9 of 11

4) Once in Paint You may Paste the screenshot.
a) Edit ->
b) Paste ->

5) Now save the image.
a) File ->

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 9/3/2013

IK1900187 - Taking a Screenshot

Page 10 of 11

b) Save As ->

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 9/3/2013

IK1900187 - Taking a Screenshot

Page 11 of 11

c) Name the image ->

d) Click save. Note the location in which it is saving as well as the file type.
Change this to wherever you would like to save your image to and the format in which it is saved.
Default is usually fine.
Hide Details

Feedback Information
Viewed:

604

Helpful:

69

Not Helpful: 39
No Feedback Found

Copyright © 2013 NavistareBay logo, Inc.

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 9/3/2013

1

SaleBestseller No. 1
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
Bestseller No. 2
Autel Scanner MaxiCheck MX808S, 2026 Bidirectional OBD2 Scan Tool US Ver. of MaxiCOM MK808S MK808Z, 3000+ Active Test 11OS as MK900 MK900BT MX900, 28+ Service for 200+ Brands, OE All Diagnostic, FCA
  • 📌【We are Here for You】Dear valued customer, please be...
  • 🚀【5X Faster Next-Level Hardware, Same as MK900/ MX...
  • 🔥【3000+ Active Tests = MK900/MK900BT but...
  • 📢【2026 U.S. Version, All-in-One as MK808S/ MK808Z...
  • 🔥【28+ Hot Services for 150+ Brands】Same as MaxiCOM...

If the PDF is very large, it may not load in the preview below.

Download PDF [533.27 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: IK1900187

Replacement Service Bulletin Number:

MFR Communication Date: 2013-08-14

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Sale
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU Coding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo (2018+), for FiateBay logo (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for FordeBay logo, for LincolneBay logo, and for MazdaeBay logo ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMWeBay logo, for Benz and offline for BENZ, for MIT, along with PMI functions for FordeBay logo, for MazdaeBay logo, and for LincolneBay logo. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
  • 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
2026 BOSSCOMM IF745 Scanner Diagnostic Tool, Check Engine Code Reader with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

This product presentation was made with AAWP plugin.

Share to...