NHTSA ID Number: 10166257
Manufacturer Communication Number: SERV459
TSB/Document Date: 2019-10-21
Summary
TSB - FIELD CAMPAIGN TO REPLACE ALUMINUM TOOLBOX MOUNTING BRACKETS
SERVICE BULLETIN
DATE:
February 10, 2014
SERVICE BULLETIN #459
TO:
REGIONAL OPERATIONS AND SALES MANAGERS, DEALER
PRINCIPALS, PARTS AND SERVICE MANAGERS
FROM:
TOM LANGENFELD
MANAGER, CUSTOMER SERVICE/WARRANTY
SUBJECT:
Field Replacement Campaign – Toolbox Aluminum Mounting Brackets
Attached you will find a copy of a notice being sent to customers and Great Dane
Branch and Dealers that have received aluminum flatbed trailers produced with
toolboxes mounted with aluminum toolbox brackets.
Due to concerns about the potential of cracking or failure, we have decided to replace
these brackets.
If you are in possession of or have been contacted by someone with one of the trailers
on the attached list, you should contact Great Dane Customer Service (877) 369-3493
with the trailer VIN. Great Dane will arrange for the correct brackets and fasteners to
be sent to your location. The brackets are trailer and toolbox location specific. We have
included a copy of the installation diagram and bracket part numbers for the specific
trailers and toolbox mounting locations.
If after your review, should you have any questions please contact Great Dane
Customer Service (877) 369-3493.
Date
Customer
Address
Address
City, State Zip
VIN’s
The purpose of this notice is to inform you that the above listed aluminum flatbed trailers produced at our
Huntsville, TN plant were manufactured with tool boxes installed with aluminum brackets. Due to
concerns about potential cracking or failure of these brackets we have decided to replace these brackets.
The suspect brackets will be replaced with a new style Great Dane bracket. This replacement may be
performed by any Great Dane Factory Branch or Dealer authorized Warranty service facility. In order to
obtain the correct brackets for your trailers specifications you should:
Contact Great Dane Customer Service at 912-644-2260 with the trailer VIN and the location where you
wish to have the replacement performed.
OR
Contact the Great Dane Branch or Dealer location of your choice with the VIN information and they will
arrange to have the correct brackets sent to their location for installation.
To find a Branch or Dealer authorized Warranty service facility you may visit www.greatdanetrailers.com
and click on the “Locations” tab or by calling Great Dane Customer Service at (877) 369-3493.
While no tool box bracket failures have resulted in tool box disengagement, Great Dane and its
component supplier are being proactive in the replacement of these brackets to give you the quality and
service support to assure your continued satisfaction with our products.
We regret any inconvenience this may cause.
Sincerely,
Barry A. Mitchell
Director, Customer Service/Warranty
www.greatdanetrailers.com
602 E. Lathrop Avenue |Savannah, GA | 31415 | Office: 912.644.2100 | Fax: 912.644.2171
P.O. Box 67 | Savannah, GA | 31402
SturdyLite Aluminum Tool Box Trailer Population
SERIAL# ORDER#
DH718551 13480261
DH718552 13480261
DH718553 13480261
DH718554 13480261
DH718555 13480261
DH718556 13480261
DH718557 13480261
DH718558 13480261
DH718559 13480261
DH718566 13480261
DH718567 13480261
DH718568 13480261
DH718569 13480261
DH718570 13480261
DH718571 13480261
DH718560 13480261
DH718561 13480261
DH718562 13480261
DH718563 13480261
DH718564 13480261
DH718565 13480261
DH719578 13480342
DH719579 13480342
DH720014 13480358
DH720015 13480358
DH720211 13480360
DH720212 13480360
DH720213 13480360
DH720214 13480360
DH720215 13480360
DH720216 13480360
EH720217 14480031
EH720788 14480105
EH720789 14480105
EH720790 14480105
EH721412 14480164
EH721413 14480164
EH721414 14480164
EH721415 14480165
EH721635 14480185
EH721636 14480185
EH721637 14480185
EH721638 14480185
EH721639 14480185
EH721640 14480185
EH721641 14480185
EH721642 14480185
SERIAL#
EH721643
EH721644
EH721645
EH721646
EH721915
EH721916
EH721917
EH721918
EH721919
EH721920
EH721921
EH721922
EH721923
EH721924
EH721925
EH721926
EH721927
EH721928
EH721929
EH721930
EH722175
EH722182
EH722183
EH722184
EH722689
EH722818
EH722819
EH722842
EH722898
EH722998
EH722999
EH722185
EH722186
EH722187
ORDER#
14480185
14480185
14480185
14480185
14480219
14480219
14480219
14480219
14480219
14480219
14480219
14480219
14480219
14480219
14480219
14480219
14480219
14480219
14480219
14480219
14480244
14480246
14480246
14480246
14480328
14480349
14480350
14480357
14480373
14480373
14480373
14480246
14480246
14480246
ORDER
TOOL BOX LOC
BOX QTY
13480261
RS & CS BTWN AXLES
2
13480342
RS & CS BHND LG
2
13480358
RS & CS BTWN AXLES
2
42011357
42011352
42011359
1
1
4
42011358
42011354
NONE
1
1
0
CS
RS
13480360
RS & CS BTWN AXLES
2
42011357
42011352
42011359
1
1
4
42011358
42011354
NONE
1
1
0
CS
RS
14480031
RS & CS BTWN AXLES & 1
BHND LG CS
3
N/A
42011352
42011360
0
1
4
N/A
42011365
42011360
0
1
4
42011357
42011352
42011360
1
1
4
42011358
42011354
42011360
1
1
4
CS
RS
2
42011357
42011352
NONE
0
1
0
42011366
42011365
42011360
0
0
4
CS
RS
1
N/A
42011352
NONE
0
1
0
N/A
42011365
42011360
0
1
2
CS
RS
14480105
RS & CS BHND LG
14480164
RS BHND LG
FRONT
QTY
REAR
BEHIND LG
QTY
FRONT
42011357
42011352
42011359
42011357
42011352
NONE
1
1
0
42011366
42011365
42011360
QTY
REAR
BTWN AXLES
1
1
4
42011358
42011354
NONE
QTY
1
1
0
1
1
4
CS
RS
CS
RS
14480165
RS & CS BTWN AXLES
2
42011357
42011352
42011359
1
1
4
42011358
42011354
NONE
1
1
0
CS
RS
14480185
RS & CS BTWN AXLES
2
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TSB/Document ID: SERV459
Replacement Service Bulletin Number:
MFR Communication Date: 2014-02-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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