Service Bulletin
October 2, 2019

19-037
Version 3

Warranty Extension: 2017-18 CR-V: DTC P0300, P0301, P0302, P0303,
P0304, or P0172; Whirling Noise from Engine
Supersedes 19-037, dated June 18, 2019, to revise the information highlighted in yellow.
WARRANTY CLAIM INFORMATION
Year

Model

Trim

VIN Range

2017-18

CR-V

EX, EX-L, Touring

Check the iN VIN status for eligibility.

REVISION SUMMARY
•

Under REPAIR PROCEDURE B, information was updated.

•

CAMSHAFT ORDERING PROCESS was added.

•

Under CAMSHAFT AND ROCKER ARM ASSEMBLIES REPLACEMENT PROCEDURE, information was updated.

BACKGROUND
Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs P0300 (random
misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3
cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise
coming from the engine compartment.
NOTE
Check the VIN of the vehicle to see if S/B 18-114, 18-124, or 19-025 apply. If one applies and the repair directed by that
bulletin has not been completed, do the applicable repair before continuing.
To ensure customer confidence in our product, Honda is extending the powertrain warranty from the original 5 years/
60,000 miles to 6 years with unlimited mileage from the original sale date. This warranty extension applies to any engine
components, such as camshafts, rocker arm assemblies, and spark plugs, requiring repair due to damage resulting from
those concerns identified in the first paragraph.
This warranty extension will not apply to any vehicle that has ever been declared a total loss or sold for salvage by a
financial institution or insurer, or has a branded or similar title under any state's law. This does not affect emission
warranties.
POSSIBLE CAUSE
Based on certain driving patterns and environmental factors, the DTC's stated above may be set or a whirling noise may
occur.

CUSTOMER INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Honda automobile dealer.
©

2019 American Honda Motor Co., Inc. — All Rights Reserved

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CORRECTIVE ACTION
If S/B 18-114, 18-124, or 19-025 applies to this vehicle, complete the repairs under that bulletin first. If S/B 18-114,
18-124, or 19-025 applies, the applicable repair was completed, and misfire (P0300, P0301, P0302, P0303, P0304) or
fuel system too rich (P0172) DTCs were set after the earlier repair was completed, do REPAIR PROCEDURE A. If there
is a whirling noise coming from the engine compartment, do REPAIR PROCEDURE B.
WARRANTY CLAIM INFORMATION
NOTE
•

DTC is required with claim submission.

NOTE
Use the following templates if the spark plugs were also replaced.
Operation
Number

Description

Flat Rate
Time

Defect
Code

Symptom
Code

Template
ID

Failed Part Number

1175A3

Replace spark plugs.
(Inspection or
replacement) (Admin
Included)

0.5 hr

6D700

X4A00

A19037A

12290-5PA-A01

Defect
Code

Symptom
Code

Template
ID

Failed Part Number

6D700

X4A00

A19037B

37805-5PA-A85

NOTE
Use the following template if the camshafts were only inspected.
Operation
Number

Description

Flat Rate
Time

1105C1

Remove valve cover and 0.7 hr
inspect camshafts. (No
replacement required.)

NOTE
Use the following template if the camshafts and rocker arm assembly were also replaced.
Operation
Number

Description

Flat Rate
Time

1105C1

Remove valve cover and 0.7 hr
inspect camshafts.

A

Replace camshafts and
rocker arm assembly.
(Pre-approval needed,
see iN parts catalog for
ordering.)

Defect
Code

Symptom
Code

Template
ID

Failed Part Number

6D700

X4A00

A19037C

37805-5PA-A85

5.1 hr

Skill Level: Repair Technician

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PARTS INFORMATION
These parts are needed if replacing the spark plugs.
Part Name

Part Number

Quantity

Spark Plugs

12290-5PA-A01

4

REPAIR PROCEDURE A
1. In some cases, the misfire DTCs may return. If this happens, inspect the spark plugs.

•

If the spark plugs are OK, the procedure is complete. Continue with normal system troubleshooting.

•

If the spark plugs are fouled, go to step 2.

2. Replace the spark plugs according to the service information, and check for stored DTCs.
NOTE
Make sure to write down the stored DTCs on the R.O.
•

If the applicable DTCs do not return, the procedure is complete.

•

If the applicable DTCs return, this bulletin does not apply. Continue with normal system troubleshooting.

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REPAIR PROCEDURE B
If there is a whirling noise coming from the engine, follow the procedure below.
1. Warm up the engine by increasing the engine speed to 3,000 rpm for two fan cycles.
2. After the warmup procedure is completed, let the engine return to idle for 10 seconds.
3. After 10 seconds, slowly increase the engine speed to 3,500 rpm (this should take at least 20 seconds).
4. Once the engine speed reaches 3,500 rpm, release the accelerator pedal and let the engine speed return to idle.
5. With the hood closed and inside the cabin, compare the audio file here to the noise heard.
•

If the noise is similar, go to step 6.

•

If the noise is not similar, this bulletin does not apply. Continue with normal system troubleshooting.

6. Remove the cylinder head cover. See the service information for additional instructions.
7. Compare the appearance of the camshaft lobes to the photo below.

•

If the camshafts appear similar to the no good photo, go to step 8.

•

If the camshafts appear similar to the good photo, this bulletin does not apply. Continue with normal system
troubleshooting.

8. Take four to five photos of the cam lobe, then follow the directions under CAMSHAFT ORDERING PROCESS on
how to order them.
9. Once you get approval through the iN to replace the camshafts, go to page 8 and follow the instructions.

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CAMSHAFT ORDERING PROCESS
NOTE
Use the Interactive Network (iN) to order camshafts for campaigns, customer pay, or goodwill. Do not call TechLine.
1. Log on to (iN), and select Service > Reman Parts/ Special Orders > Engine Block/ Camshaft Order.

2. Enter the VIN and mileage. Then, select Submit to go to the Camshaft Order form.

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3. Fill out the Camshaft Order form.

NOTES
•

Questions with a red asterisk (*) are required fields that must be answered to submit the form. Make sure the
information is accurate and complete as this information is critical to the ordering process.

•

Once you submit this form, it can be tracked using the Order Status Inquiry screen on the iN.

4. Under Image Upload, select Image Upload.

NOTE
Customer pay will not require photos.

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5. Select Choose File, and select the photos you want to upload.

NOTE
Upload a minimum of four to five photos.
6. Select Preview to view the image before uploading them.
7. Select Upload once you have your photos selected.
8. When complete, select Submit.
NOTE
You will receive a confirmation notification once the order for the camshafts has been authorized.

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CAMSHAFT AND ROCKER ARM ASSEMBLIES REPLACEMENT PROCEDURE
The following instructions are for replacement of the intake and exhaust camshafts and all rocker arm assemblies. This
is only if you have received approval for replacement parts via iN.
1. Relieve the fuel pressure, and remove the high pressure fuel pump. Refer to the service information for additional
instructions.
2. Set the crankshaft to top dead center (TDC) for No. 1 cylinder. Refer to step 4 of the Camshaft Timing Inspection
procedure in the service information.
3. Mark the timing chain at the punch marks on the exhaust and intake camshaft sprocket and VTC actuator as shown
below.

4. Raise the vehicle on a lift.
5. Remove the right front wheel and the engine undercover.
6. Remove the cam chain auto-tensioner (chain case) cover.
7. Slightly rotate the crankshaft counterclockwise to compress the auto-tensioner. Line up the hole in the lock and
auto-tensioner, then insert a 1.2 mm-diameter lock pin.

8. Rotate the crankshaft clockwise back to TDC on the No. 1 cylinder to secure the lock pin in place.

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9. Remove the camshaft chain auto-tensioner with the lock pin inserted.

10. Lower the vehicle.
11. Loosen the locknuts and adjusting screws.

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12. Remove the high pressure fuel pump base.

13. Remove the camshaft holder bolts, then remove the camshaft holders. To prevent damaging the camshafts, loosen
the bolts as shown, two turns at a time.

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14. Lift up the cam chain, then carefully remove the intake camshaft followed by the exhaust camshaft. You must
maintain tension on the cam chain while you do this.

15. Use a bungee cord to hold tension on the cam chain while you are replacing the camshafts.

16. When removing the camshaft holders, cam chain guide, and intake and exhaust camshaft, make sure to place them
in order of installation on a clean, padded workbench.

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17. Remove the rocker arm assembly, and install the new set. Refer to the service information for additional instructions.

Page 12 of 15

18. With the camshafts out of the engine, hold them with an open-end wrench and loosen the VTC actuator mounting
bolts on both camshafts.
19. Install the VTC actuators on the new camshafts.
NOTE
You may need an assistant to help you with this procedure.

20. Apply fresh engine oil to the new camshafts, and install.

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21. When installing the new camshafts, make sure the previously made marks on the VTC actuator and cam chain line
up.

22. Install the camshaft holders and the cam chain guide, then torque them to specification.
23. Install the camshaft chain tensioner, and release the lock pin.
24. Install the new cam chain auto-tensioner (chain case) cover.

25. To check the camshaft timing, rotate the crankshaft in the direction of engine rotation (clockwise) two full turns, then
stop at the TDC mark. Refer to step 4 of the Camshaft Timing Inspection procedure in the service information.
26. Do a valve adjustment.

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27. Install the high pressure fuel pump base and new camshaft holder cover. Refer to step 7 of the Installation section of
the Cylinder Head Removal and Installation (1.5L Engine) procedure in the service information.

28. Install the cylinder head cover. Refer to the service information for additional instructions.
29. Install the high pressure fuel pump with the new O-ring and fuel joint pipe. Refer to the service information for
additional information.
30. Install the engine undercover and any other remaining parts.
31. During the first startup, check for set DTCs or abnormal noises. Refer to the service information for additional
instructions.
32. Reset the throttle position learned values by referencing the Throttle Body Removal and Installation procedure in the
service information, then do the PCM idle learn procedure. Refer to the service information for additional
instructions.
NOTE
For more information on the PCM idle learn procedure, see the Tech2Tech® video, "A Look at PCM Idle Learn."
END

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