NHTSA ID Number: 10165758
Manufacturer Communication Number: NTB07-007i
TSB/Document Date: 2019-10-08
Summary
2007-2011 ALTIMA HYBRID
; PRODUCT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Classification:
Reference:
GI07-001i
Date:
NTB07-007i
September 25, 2019
2007-2011 ALTIMA HYBRID
;
PRODUCT SERVICE INFORMATION
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
APPLIED VEHICLES:
2007-2011 Altima Hybrid
(HL32)
SERVICE INFORMATION
This bulletin contains product service information and special handling procedures for the
2007-2011 Altima Hybrid
.
WARNING: These vehicles contain high voltage systems. Service technicians must
complete the “Altima Hybrid
New Technology Introduction” Service Training before they can
service this vehicle.
Procedures detailed in this bulletin:
Requesting Approval and Order of an Altima Hybrid
Battery Assembly
Long-Term Storage of the Altima Hybrid![]()
Jump-Starting an Altima Hybrid
with a Discharged 12-Volt Battery
Charging / Testing an Altima Hybrid
12-Volt Battery
Engine Oil for the Altima Hybrid![]()
Diagnostic Troubleshooting When Using CONSULT-III
Nissan
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly
and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume
that it does. See your Nissan
dealer to determine if this applies to your vehicle.
1/10
REQUESTING APPROVAL AND ORDER OF AN ALTIMA HYBRID
BATTERY ASSEMBLY
Refer to WBP19-012 - Altima HEV Battery Repair Order Process Update at www.NNAnet.com.
LONG-TERM STORAGE OF THE ALTIMA HYBRID![]()
IMPORTANT:
This procedure is required to maintain the High Voltage battery
and the 12-volt
battery function during long term storage.
The High Voltage battery
cannot be charged using an external charger. It can be
charged only by running the vehicle’s hybrid
system engine.
1. Disconnect the negative (-) battery
cable from the 12-volt battery. See
Figure 1.
Open the RH inner trunk access
panel to get to the 12-volt battery.
2. Perform the following charging
procedure every 30 days:
Negative battery cable
a. Reconnect the negative (-) battery
cable to the 12-volt battery.
Figure 1
b. Confirm the vehicle transmission is in the P (Park) position.
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NTB07-007i
c. Confirm the fuel level:
For this procedure, do not depress the brake pedal.
Press the “Start Stop” button on the instrument panel twice with the brake pedal not
depressed (IGNITION ON mode).
Confirm that the low fuel warning indicator is not illuminated.
NOTE: If illuminated, the low fuel warning indicator (See Figure 2) will display in the
vehicle information display located under the speedometer.
Figure 2
Vehicle Information Display Warning
If the low fuel warning indicator is illuminated:
Press the “Start Stop” button to turn OFF the vehicle systems.
Fill the fuel tank with 4 gallons of fuel.
Press the “Start Stop” button twice, with the brake pedal not depressed
(IGNITION ON mode).
Confirm the low fuel warning indicator is not illuminated.
d. Depress the brake pedal and press the “Start Stop” button on the instrument panel.
e. Confirm the vehicle is in READY mode.
The word “READY” will illuminate green in the instrument cluster.
f. Leave the vehicle in the READY mode for 30 minutes.
NOTE: The gas engine might start and stop during this period, depending on the
battery charge level.
g. After 30 minutes, press the “Start Stop” button to turn off the vehicle systems.
h. Disconnect the negative (-) battery cable from the 12-volt battery.
NOTE: Power window initialization is required every time the 12-volt battery is disconnected.
Refer to NTB06-065.
3/10
NTB07-007i
JUMP-STARTING AN ALTIMA HYBRID
WITH A DISCHARGED 12-VOLT BATTERY
CAUTION: Do not connect the jumper
cables to the 12-volt battery located in the
trunk. To jump-start the Altima Hybrid
, use
the positive stud and one of the bolt heads
located in the LH rear of the engine
compartment. See Figure 3.
Bolt heads on
strut tower
Positive stud
Figure 3
NOTE: Follow all standard safety procedures for typical jump-starting of a vehicle.
Fuse box cover
1. Remove the fuse box cover at the LH rear
of the engine compartment. See Figure 4.
The fuse box cover has a red +
on it.
Figure 4
Positive jumper
cable
2. Connect the positive (+) jumper cable to
the positive stud inside the fuse box. See
Figure 5.
3. Connect the negative (-) jumper cable to
one of the bolt heads. See Figure 5.
Negative
jumper cable
Figure 5
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NTB07-007i
4. Confirm the fuel level:
For this procedure, do not depress brake pedal.
Press the “Start Stop” button on the instrument panel twice with the brake pedal not
depressed (IGNITION ON mode).
Confirm that the low fuel warning indicator is not illuminated.
If illuminated, the low fuel warning indicator (see Figure 6) will display in the vehicle
information display located under the speedometer.
Figure 6
Vehicle Information Display Warning
If the low fuel warning indicator is illuminated:
Press the “Start Stop” button to turn off the vehicle systems.
Fill the fuel tank with 4 gallons of fuel.
Press the “Start Stop” button twice, with the brake pedal not depressed
(IGNITION ON mode).
Confirm the low fuel warning indicator is not illuminated.
5. Confirm the vehicle transmission is in the P (Park) position.
6. Depress the brake pedal and press the “Start Stop” button on the instrument panel.
7. Confirm the vehicle is in READY mode.
The word “READY” will illuminate green in the instrument cluster.
8. Disconnect the negative (-) jumper cable.
9. Disconnect the positive (+) jumper cable.
5/10
NTB07-007i
CHARGING / TESTING AN ALTIMA HYBRID
12-VOLT BATTERY
CAUTION:
Do not quick-charge the Altima Hybrid
12-volt battery. This battery is an AGM battery
and should never be quick-charged.
A battery charger compatible with AGM batteries must be used to charge or test the
Altima Hybrid
12-volt battery.
Do not attempt to charge or test the Altima Hybrid
12-volt battery using the
positive stud and strut mount bolt as described in the Jump-Starting an Altima
Hybrid
with a Discharged 12-Volt Battery portion of this bulletin.
Do not attempt to charge or test the Altima Hybrid
12-volt battery through the RH inner
trunk access panel. The RH trunk side finisher MUST BE REMOVED prior to
charging / testing.
1. Remove the RH trunk side finisher.
2. Confirm the trunk lid is completely open.
3. Connect the battery charger the battery.
Figure 7
4. Perform necessary charging / testing.
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NTB07-007i
ENGINE OIL FOR THE ALTIMA HYBRID![]()
SAE 0W-20 is recommended.
SAE 5W-20 OR 5W-30 engine oil may also be used. However, SAE 0W-20 is the best
choice for optimum fuel economy and optimum starting in cold weather.
DIAGNOSTIC TROUBLESHOOTING WHEN USING CONSULT-III
DTCs with the accompanying Freeze Frame (FF) Data information are required to
investigate hybrid
system components.
Use the following steps to store and display DTCs and FF Data.
1. While in the All DTC Reading screen, click on Store.
Store
Figure 8
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NTB07-007i
2. Wait for the Recorded pop-up window to display. (This could take a minute or two.)
IMPORTANT: WRITE DOWN the file name you are saving on the Repair Order for future
reference.
3. Click on Save in the pop-up window.
Save
Figure 9
4. Confirm the DTCs and FF Data was saved as follows:
a. Click on SUB.
SUB Mode
Figure 10
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NTB07-007i
b. Click on Self Diagnosis.
Self Diagnosis
Figure 11
c. Select the saved information file.
d. Click on Display.
Saved information
Display
Figure 12
9/10
NTB07-007i
The saved DTCs and FF Data information will display.
Figure 13
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
DESCRIPTION
January 25, 2007
NTB07-007
Original bulletin published
March 20, 2007
NTB07-007a
Changes made throughout
June 25, 2007
NTB07-007b
Pages 1, 3, 6, and 9 revised
August 23, 2007
NTB07-007c
Pages 1-4 and 9-11 revised
September 19, 2007
NTB07-007d
APPLIED VEHICLES and Charging an Altima
Hybrid
12-Volt Battery revised
-
NTB07-007e
Version not released
October 26, 2007
NTB07-007f
June 23, 2008
NTB07-007g
December 4, 2009
NTB07-007h
September 25, 2019
NTB07-007i
Charging an Altima Hybrid
12-Volt Battery
revised and Sending Recorded Data to TECH
LINE added
Charging an Altima Hybrid
12-Volt Battery
revised
APPLIED VEHICLES and SERVICE
INFORMATION revised
APPLIED VEHICLES and page 6 revised.
Reporting Altima Hybrid
Incidents to the Nissan![]()
TECH LINE and Sending Data Recorded with
CONSULT-III to TECH LINE sections removed.
Requesting Approval and Order of an Altima
Hybrid
Battery Assembly added.
10/10
NTB07-007i
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TSB/Document ID: NTB07-007i
Replacement Service Bulletin Number:
MFR Communication Date: 2019-09-25
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
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