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NHTSA ID Number: 10165756

Manufacturer Communication Number: ITB19-027

TSB/Document Date: 2019-10-08


Summary

MIL ON WITH DTC P0087, P0101, P0448, OR P2008 IF YOU CONFIRM An applied vehicle has one or more DTCs stored, shown in Table A on page 2, AND The ECM part number is shown in Table B, starting on page 3. ACTION 1. First perform the appropriate diagnostic procedure for the stored DTC to repair the vehicle according to the Electronic Service Manual (ESM). 2. Reprogram the ECM after performing the diagnosis and repair. +?-+ -The ECM reprogram in this Service Procedure is not a repair for the DTC, but instead updates the way the permanent DTC is stored and allowed to be erased. The DTC must be properly diagnosed and repaired before the reprogram is applied.


Classification:

Reference:

Date:

EC19-027

ITB19-027

September 19, 2019

MIL ON WITH DTC P0087, P0101, P0448, OR P2008
APPLIED VEHICLES:

2016 – 2019 Q50 (V37)
2017 – 2019 Q60 (CV37)
2015 – 2019 QX60 (L50)

IF YOU CONFIRM
An applied vehicle has one or more DTCs stored, shown in Table A on page 2,
AND
The ECM part number is shown in Table B, starting on page 3.

ACTION
1. First perform the appropriate diagnostic procedure for the stored DTC to repair the vehicle according to
the Electronic Service Manual (ESM).
2. Reprogram the ECM after performing the diagnosis and repair.

The ECM reprogram in this Service Procedure is not a repair for the DTC, but instead updates the
way the permanent DTC is stored and allowed to be erased. The DTC must be properly diagnosed
and repaired before the reprogram is applied.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing.
You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to
successfully completing this repair.
InfinitieBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that
a described condition may apply to a particular vehicle, DO NOT assume that it does. See your InfinitieBay logo retailer to determine if this
applies to your vehicle.

1/7

SERVICE PROCEDURE

1.

Confirm that the applied vehicle has a stored code shown in Table A, below.

If there is a match:
a. Perform the diagnosis and repair procedure for the code per the ESM.
b. Continue to step 2.

If there is NOT a match, this bulletin does not apply.

Table A
Model

Engine

Q50

VR30DDTT

Q60

VR30DDTT
VQ35DE

QX60

2015

P0448
P0101

2016

2017

P0448

P0448
P0087
P0448
P0087

2019

P0087

P0087

P0087

P0087

P0087

P0087

P0448
P0101
P0448
P0087

VQ35DD

2.

2018

Using C-III plus, confirm the current ECM part number and write it on the repair order.

If it matches one of the part numbers in Table B, starting on page 3, proceed to step 3 on page 6
to reprogram the ECM.

If there is not a match, no further action is required.

2/7

ITB19-027

Table B
Model

Year

2016

Q50

2017

2018

2019

CURRENT ECM PART NUMBER: 237105CD5A, 5CD6A
5CD5B, 5CD6B
5CD5C, 5CD6C
5CD5D, 5CD6D
5CD5E, 5CD6E
5CF1A, 5CF2A, 5CF3A, 5CF4A, 5CF5A, 5CF6A, 5CF7A, 5CF8A, 5CF9A
5CF1B, 5CF2B, 5CF3B, 5CF4B, 5CF5B, 5CF6B, 5CF7B, 5CF8B, 5CF9B
5CF1C, 5CF2C, 5CF3C, 5CF4C, 5CF5C, 5CF6C, 5CF7C, 5CF8C, 5CF9C
5CF1D, 5CF2D, 5CF3D, 5CF4D, 5CF5D, 5CF6D, 5CF7D, 5CF8D, 5CF9D
5CF1E, 5CF2E, 5CF3E, 5CF4E, 5CF5E, 5CF6E, 5CF7E, 5CF8E, 5CF9E
5CH3A, 5CH4A, 5CH7A, 5CH8A, 5CH9A
5CH3B, 5CH4B, 5CH7B, 5CH8B, 5CH9B
5CH3C, 5CH4C, 5CH7C, 5CH8C, 5CH9C
5CH3D, 5CH4D, 5CH7D, 5CH8D, 5CH9D
5CH3E, 5CH4E, 5CH7E, 5CH8E, 5CH9E
5CJ2A, 5CJ3A, 5CJ4A, 5CJ5A, 5CJ6A, 5CJ7A, 5CJ8A, 5CJ9A
5CJ2B, 5CJ3B, 5CJ4B, 5CJ5B, 5CJ6B, 5CJ7B, 5CJ8B, 5CJ9B
5CJ2C, 5CJ3C, 5CJ4C, 5CJ5C, 5CJ6C, 5CJ7C, 5CJ8C, 5CJ9C
5CJ2D, 5CJ3D, 5CJ4D, 5CJ5D, 5CJ6D, 5CJ7D, 5CJ8D, 5CJ9D
5CJ2E, 5CJ3E, 5CJ4E, 5CJ5E, 5CJ6E, 5CJ7E, 5CJ8E, 5CJ9E
6HA0A, 6HA1A, 6HA2A, 6HA3A, 6HA4A, 6HA5A, 6HA6A, 6HA7A
6HA0B, 6HA1B, 6HA2B, 6HA3B, 6HA4B, 6HA5B, 6HA6B, 6HA7B
6HA0C, 6HA1C, 6HA2C, 6HA3C, 6HA4C, 6HA5C, 6HA6C, 6HA7C
6HA0D, 6HA1D, 6HA2D, 6HA3D, 6HA4D, 6HA5D, 6HA6D, 6HA7D
6HA0E, 6HA1E, 6HA2E, 6HA3E, 6HA4E, 6HA5E, 6HA6E, 6HA7E
6HF0A, 6HF1A, 6HF2A, 6HF3A, 6HF4A, 6HF5A, 6HF6A, 6HF7A
6HF0B, 6HF1B, 6HF2B, 6HF3B, 6HF4B, 6HF5B, 6HF6B, 6HF7B
6HF0C, 6HF1C, 6HF2C, 6HF3C, 6HF4C, 6HF5C, 6HF6C, 6HF7C
6HF0D, 6HF1D, 6HF2D, 6HF3D, 6HF4D, 6HF5D, 6HF6D, 6HF7D
6HF0E, 6HF1E, 6HF2E, 6HF3E, 6HF4E, 6HF5E, 6HF6E, 6HF7E
6HG2A, 6HG3A, 6HG4A, 6HG5A, 6HG6A, 6HG7A, 6HG8A, 6HG9A
6HG2B, 6HG3B, 6HG4B, 6HG5B, 6HG6B, 6HG7B, 6HG8B, 6HG9B
6HG2C, 6HG3C, 6HG4C, 6HG5C, 6HG6C, 6HG7C, 6HG8C, 6HG9C
6HG2D, 6HG3D, 6HG4D, 6HG5D, 6HG6D, 6HG7D, 6HG8D, 6HG9D
6HG2E, 6HG3E, 6HG4E, 6HG5E, 6HG6E, 6HG7E, 6HG8E, 6HG9E
6HB0A, 6HB0B
6HB1A, 6HB2A, 6HB3A, 6HB4A, 6HB5A, 6HB6A, 6HB7A
6HB1B, 6HB2B, 6HB3B, 6HB4B, 6HB5B, 6HB6B, 6HB7B
6HB0C, 6HB1C, 6HB2C, 6HB3C, 6HB4C, 6HB5C, 6HB6C, 6HB7C
6HD4A, 6HD5A, 6HD6A, 6HD7A, 6HD8A, 6HD9A
6HD4B, 6HD5B, 6HD6B, 6HD7B, 6HD8B, 6HD9B
6HD4C, 6HD5C, 6HD6C, 6HD7C, 6HD8C, 6HD9C
6HJ0A, 6HJ1A, 6HJ2A, 6HJ3A, 6HJ4A, 6HJ5A, 6HJ6A, 6HJ7A, 6HJ8A, 6HJ9A
6HJ0B, 6HJ1B, 6HJ2B, 6HJ3B, 6HJ4B, 6HJ5B, 6HJ6B, 6HJ7B, 6HJ8B, 6HJ9B
6HJ0C, 6HJ1C, 6HJ2C, 6HJ3C, 6HJ4C, 6HJ5C, 6HJ6C, 6HJ7C, 6HJ8C, 6HJ9C
4GJ0A, 4GJ1A, 4GJ2A, 4GJ4A, 4GJ5A, 4GJ6A, 4GJ7A, 4GJ8A, 4GJ9A
4GK0A, 4GK1A, 4GK2A, 4GK3A, 4GK4A, 4GK5A, 4GK6A, 4GK7A, 4GK8A, 4GK9A

3/7

ITB19-027

Table B (continued)

2017

Q60

2018

2019

5CB0B, 5CB1B, 5CB2B, 5CB3B
5CB0C, 5CB1C, 5CB2C, 5CB3C
5CC1B, 5CC8B, 5CC9B
5CC0C, 5CC1C, 5CC2C, 5CC8C, 5CC9C
5CC0D, 5CC1D, 5CC8D, 5CC9D
5CC0E, 5CC1E,5CC2E, 5CC8E, 5CC9E
5CG1B, 5CG5B, 5CG6B, 5CG7B, 5CG8B
5CG0C, 5CG1C, 5CG5C, 5CG6C, 5CG7C, 5CG8C
5CG0D, 5CG1D, 5CG5D, 5CG6D, 5CG7D, 5CG8D
5CG0E, 5CG1E, 5CG5E, 5CG6E, 5CG7E, 5CG8E
5CH1B
5CH1C, 5CH2C, 5CH5C, 5CH6C
5CH1D, 5CH2D, 5CH5D, 5CH6D
5CH1E, 5CH2E, 5CH5E, 5CH6E
5CJ0B, 5CJ0C, 5CJ0D, 5CJ0E
5CJ1B, 5CJ1C, 5CJ1D, 5CJ1E
5CK1B, 5CK2B, 5CK3B, 5CK4B
5CK1C, 5CK2C, 5CK3C, 5CK4C
5CK1D, 5CK2D, 5CK3D, 5CK4D
5CK1E, 5CK2E, 5CK3E, 5CK4E
5CL5B, 5CL6B, 5CL7B, 5CL8B
5CL5C, 5CL6C, 5CL7C, 5CL8C
5CL5D, 5CL6D, 5CL7D, 5CL8D
5CL5E, 5CL6E, 5CL7E, 5CL8E
5CV6A, 5CV7A, 5CV8A, 5CV9A
5CV6B, 5CV7B, 5CV8B, 5CV9B
5CV6C, 5CV7C, 5CV8C, 5CV9C
5CV6D, 5CV7D, 5CV8D, 5CV9D
5CV6E, 5CV7E, 5CV8E
4GC6A, 4GC7A, 4GC8A, 4GC9A
4GC7B, 4GC8B, 4GC9B
4GC6C
4GD2A, 4GD3A, 4GD4A, 4GD5A, 4GD6A, 4GD7A, 4GD8A, 4GD9A
4GD2B, 4GD3B, 4GD4B, 4GD5B, 4GD6B, 4GD7B, 4GD8B, 4GD9B
4GE6A, 4GE7A, 4GE8A, 4GE9A
4GE6B, 4GE7B, 4GE8B, 4GE9B
4GF3A, 4GF3B
4GF6A, 4GF6B
4GG0A, 4GG1A, 4GG2A, 4GG3A
4GG0B, 4GG1B, 4GG2B, 4GG3B
4HL6A, 4HL7A
4HL6B, 4HL7B
5CR0A, 5CR1A, 5CR2A, 5CR3A, 5CR4A, 5CR5A, 5CR6A, 5CR7A, 5CR8A, 5CR9A
5CS0A, 5CS1A, 5CS2A, 5CS3A, 5CS4A, 5CS5A, 5CS6A, 5CS7A
5CT0A, 5CT1A

4/7

ITB19-027

Table B (continued)

2015

2016

QX60

2017

2018

2019

9NE4A, 9NE5A, 9NE6A, 9NE7A, 9NE8A, 9NE9A
9NE4B, 9NE5B, 9NE6B, 9NE7B, 9NE8B, 9NE9B
9NE4C, 9NE5C, 9NE6C, 9NE7C, 9NE8C, 9NE9C
9NE4D, 9NE5D, 9NE6D, 9NE7D, 9NE8D, 9NE9D
9NE4E, 9NE5E, 9NE6E, 9NE7E, 9NE8E, 9NE9E
9NF0A, 9NF1A, 9NF2A, 9NF3A, 9NF4A, 9NF5A, 9NF6A, 9NF7A
9NF0B, 9NF1B, 9NF2B, 9NF3B, 9NF4B, 9NF5B, 9NF6B, 9NF7B
9NF0C, 9NF1C, 9NF2C, 9NF3C, 9NF4C, 9NF5C, 9NF6C, 9NF7C
3JR9A, 3JR9B
3JS9A. 3JS9B
6JA3A, 6JA4A, 6JA5A, 6JA7A, 6JA8A, 6JA9A
6JA3B, 6JA4B, 6JA5B, 6JA7B, 6JA8B, 6JA9B
6JA3C, 6JA4C, 6JA5C, 6JA7C, 6JA8C, 6JA9C
9NC5A, 9NC6A, 9NC7A, 9NC8A, 9NC9A
9NC5B, 9NC6B, 9NC7B, 9NC8B, 9NC9B
9ND9A, 9ND9B
9NJ1A, 9NJ2A
9NJ1B, 9NJ2B
9NJ1C, 9NJ2C
9NP0A, 9NP1A, 9NP2A, 9NP3A, 9NP4A, 9NP5A, 9NP6A, 9NP7A, 9NP8A, 9NP9A
9NP0B, 9NP1B, 9NP2B, 9NP3B, 9NP4B, 9NP5B, 9NP6B, 9NP7B, 9NP8B, 9NP9B
9NP0C, 9NP1C, 9NP2C, 9NP3C, 9NP4C, 9NP5C, 9NP6C, 9NP7C, 9NP8C, 9NP9C
9PF8A, 9PF8B, 9PF8C
9NM0B, 9NM1B, 9NM2B, 9NM3B, 9NM4B, 9NM5B, 9NM6B, 9NM7B
9NR0A, 9NR2A, 9NR3A, 9NR4A, 9NR6A, 9NR7A, 9NR8A
9NR0B, 9NR2B, 9NR3B, 9NR4B, 9NR6B, 9NR7B, 9NR8B
9NR0E, 9NR2E, 9NR3E, 9NR4E, 9NR6E, 9NR7E, 9NR8E

5/7

ITB19-027

IMPORTANT: Before starting the reprogramming procedure, make sure:

ASIST on the CONSULT PC has been synchronized (updated) to the current date.

All CONSULT-III plus (C-III plus) software updates (if any) have been installed.

The CONSULT PC is connected to the Internet (Wi-Fi or cable).

NOTE:

If you are not familiar with the reprogramming procedure, click here. This will link you to the
"CONSULT- III plus (C-III plus) ECM Reprogramming" general procedure.

Take the vehicle for a 10 minute drive in order to meet the following Idle Air Volume Learn (IAVL)
conditions:
Engine coolant temperature: 70 -100°C
(158 - 212°F)
Battery voltage: More than 12.9V (At idle)
Transmission: Warmed up

After reprogramming is complete, you will be required to
perform Throttle Valve Closed Position, Idle Air Volume
Learn, Accelerator Closed Position, and DTC erase.

Figure 1

CAUTION:

Connect a battery maintainer or smart charger set to reflash mode or a similar setting. If the
vehicle battery voltage drops below 12.0V or above 15.5V during reprogramming, the ECM may
be damaged.

Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the ECM may be damaged.

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted
and the ECM may be damaged.

Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the
CONSULT PC and the VI. If Bluetooth® signal waves are within range of the CONSULT PC
during reprogramming, reprogramming may be interrupted and the ECM may be damaged.

3.

Reprogram the ECM.

4.

After completing Erase ALL DTCs, print a copy of the C-III plus screen showing the before and after part
numbers of the control unit and attach it to the repair order.

6/7

ITB19-027

CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:

(1)
(2)

DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Reprogram ECM
(1)
DE97AA
ZE
32
(2)
Reference the electronic parts catalog and use the ECM as the Primary Failed Part (PFP).
Reference the current InfinitieBay logo Warranty Flat Rate Manual and use the indicated Flat Rate Time (FRT).

AMENDMENT HISTORY
PUBLISHED DATE
September 19, 2019

REFERENCE
ITB19-027

DESCRIPTION
Original bulletin published

7/7

ITB19-027

1

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TSB/Document ID: ITB19-027

Replacement Service Bulletin Number:

MFR Communication Date: 2019-09-19

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

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