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NHTSA ID Number: 10165602

Manufacturer Communication Number: 19515

TSB/Document Date: 2019-10-03


Summary

Replacement of the Charge Air Cooler (CAC) outlet hose to prevent a potential increase of particulate matter emissions from a potential hose failure. Only models with A26 engine


SERVICE PROCEDURE
19515
SEPTEMBER 2019
SUBJECT:

EMISSIONS RECALL
NavistareBay logo has decided that a defect which relates to
engine emissions exists in certain InternationaleBay logo®
LT® Series trucks built 01 June 2018 thru 29 March
2019 with 2018 and 2019 model year InternationaleBay logo®
A26 engine.

DEFECT DESCRIPTION
Replacement of the Charge Air Cooler (CAC) outlet hose to prevent a potential
increase of particulate matter emissions from a potential hose failure.

MODELS INVOLVED
This Emissions Recall involves certain InternationaleBay logo® LT® Series model trucks
built 01 June 2018 thru 29 March 2019 with 2018 and 2019 model year
InternationaleBay logo® A26 engines.

ELIGIBILITY
This procedure applies ONLY to vehicles marked in the InternationaleBay logo® Service
Portal℠ with Safety Recall 19515. Also complete any other open campaigns
listed on the Service Portal at this time.

PARTS INFORMATION
Part Number
6129021C3

Part Description
Hose; CAC Outlet

Quantity
1

VEHICLE RECALL 19515
© 2019 NavistareBay logo, Inc. All rights reserved. All marks are trademarks of their respective owners.

1

SERVICE PROCEDURE
WARNING! To prevent personal injury and / or death, or damage to
property, park vehicle on hard flat surface, turn the engine off, set the
parking brake and install wheel chocks in front of and behind the wheels to
prevent the vehicle from moving in either direction.
WARNING! To prevent personal injury and / or death, always wear safe eye
protection when performing vehicle maintenance.
WARNING! To prevent personal injury and / or death, or damage to
property, allow engine / vehicle components to cool before servicing.
WARNING! To prevent personal injury and / or death, or damage to
property, keep flames, sparks or other heat sources away from vehicle and
do not smoke while servicing the vehicle’s batteries. Batteries expel gases
which may cause an explosion resulting in personal injury / death, or
damage to property, avoid contact with any heat sources.
1. Park vehicle on flat surface.
2. Shift transmission to Park or Neutral and set parking brake.
3. Turn vehicle ignition to Key OFF position.
4. Install wheel chocks.
5. Unlatch and open hood.
6. Remove and replace Charge Air Cooler (CAC) outlet hose; refer to
appropriate technician manual for detailed instructions.
7. Inspect removed CAC outlet hose for a tear near bend of hose.
a. If removed CAC outlet hose is not torn, proceed to Step 9.
b. If removed CAC outlet hose is torn, proceed to Step 8.
8. Follow FCAP code found in Health Report for additional steps that are
required.
9. Close and latch hood.
10. Remove wheel chocks.
VEHICLE RECALL 19515
© 2019 NavistareBay logo, Inc. All rights reserved. All marks are trademarks of their respective owners.

2

Additional Requirements for Dealers and Customers Operating in
California
NOTE: The following step is required only for dealers and customers
operating in the state of California.
11. After completing this recall, dealer must fill out salmon-colored Proof of
Correction certificate and provide a copy to customer.
a. Use either Figure 1 (certificate to color print on white paper) or Figure
2 (certificate to print on salmon-colored paper) to print DMV
certificates.

Figure 1. DMV Certificate, Salmon (Print on 8.5 x 11 inch White Paper).

VEHICLE RECALL 19515
© 2019 NavistareBay logo, Inc. All rights reserved. All marks are trademarks of their respective owners.

3

Figure 2. DMV Certificate, White (Print on 8.5 x 11 inch Salmon Paper).

END OF SERVICE PROCEDURE
LABOR INFORMATION
Operation Number

Description

A40-19515-1

Replace CAC Outlet Hose

A40-T1

Follow FCAP for Additional Steps Required

Time

0.4 hr
Per Time
Punches

CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with this
campaign must be marked with a CTS-1075
Campaign Identification Label.
Complete the label and attach on a clean surface next
to the vehicle identification number (VIN) plate.

VEHICLE RECALL 19515
© 2019 NavistareBay logo, Inc. All rights reserved. All marks are trademarks of their respective owners.

4

ADMINISTRATIVE / DEALER RESPONSIBILITIES
WARRANTY CLAIMS
Warranty claim expense is to be charged to Warranty. Claims are to be
submitted in the normal manner, making reference to Safety Recall 19515.
Section 7 of the Warranty Policy and Procedures Manual contains further
information related to the submission and processing of AFC / Recall claims.
As with all claim submissions, items acquired locally must be submitted in the
“Other Charges” tab. The cost of any bulk items (such as a bag of cable tie
straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost
of the individual pieces / amount used during each repair.

UNITED STATES AND POSSESSIONS
The National Traffic and Motor Vehicle Safety Act, as amended, provides that
each vehicle that is subject to a vehicle recall campaign must be adequately
repaired within a reasonable time after the owner has tendered it for repair. A
failure to adequately repair within 60 days after a tender of a vehicle is prima
facie evidence of failure to repair within a reasonable time. If the condition is not
adequately repaired within 60 days, the owner may be entitled to replacement
with an identical or reasonable equivalent vehicle at no charge, or to a refund of
the purchase price less a reasonable allowance for depreciation.
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.

VEHICLE RECALL 19515
© 2019 NavistareBay logo, Inc. All rights reserved. All marks are trademarks of their respective owners.

5

Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.
Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
CANADA
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.
Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.

VEHICLE RECALL 19515
© 2019 NavistareBay logo, Inc. All rights reserved. All marks are trademarks of their respective owners.

6

EXPORT
Export Distributors should proceed immediately to make necessary correction to
units in inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your distributor location.
Export Distributors are to submit warranty claims in the usual manner making
reference to this recall number.
Export Distributors are expected to provide full cooperation and follow-up with
respect to this important subject matter. If you have any questions or need
further assistance, please contact the Regional Service Manager at your regional
office.

NAVISTAReBay logo, INC.

VEHICLE RECALL 19515
© 2019 NavistareBay logo, Inc. All rights reserved. All marks are trademarks of their respective owners.

7

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TSB/Document ID: 19515

Replacement Service Bulletin Number:

MFR Communication Date: 2019-09-27

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING

MFR Component System:

MFR Component Subsystem:


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