SERVICE PROCEDURE
19511
SEPTEMBER 2019
SUBJECT:

SAFETY RECALL
Shield Two-Point Lap Belt on certain 2011 IC Bus®
CE model commercial buses built 07 April 2010
thru 11 June 2010 with non-retractable passenger
two-point lap belts by Amsafe / Shield

DEFECT DESCRIPTION
Long term cycle fatigue (buckling and unbuckling the seat belt) may cause the
plastic fingers on the male portion of the buckle to crack and break off resulting
in an increase in force necessary to latch the seat belt buckle.

MODELS INVOLVED
This Safety Recall involves certain 2011 IC Bus® CE model commercial buses
built 07 April 2010 thru 11 June 2010 with non-retractable passenger two-point
lap belts by Amsafe / Shield.

ELIGIBILITY
This procedure applies ONLY to vehicles marked in the International® Service
Portal℠ with Safety Recall 19511. Also complete any other open campaigns
listed on the Service Portal at this time.

PARTS INFORMATION
Part Number

Part Description

8900283R91

Kit for Blue Seat Belts

8900284R91

Kit for Maroon Seat Belts

8900285R91

Kit for Brown Seat Belts

Quantity
As
Required
As
Required
As
Required

VEHICLE RECALL 19511
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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8900283R91 contains the following parts:
Part Description
Blue Seat Belt
BOLT, HEXAGON FLANGE W/LOCK WASHER
NUT HEXAGON FLANGE 3/8-16 GRADE 8

Quantity
1
1
1

8900284R91contains the following parts:
Part Description
Maroon Seat Belt
BOLT, HEXAGON FLANGE W/LOCK WASHER
NUT HEXAGON FLANGE 3/8-16 GRADE 8

Quantity
1
1
1

8900285R91 contains the following parts:
Part Description
Brown Seat Belt
BOLT, HEXAGON FLANGE W/LOCK WASHER
NUT HEXAGON FLANGE 3/8-16 GRADE 8

Quantity
1
1
1

SERVICE PROCEDURE

WARNING! To prevent personal injury, and / or death, or damage to
property, park vehicle on hard flat surface, turn the engine off, set the
parking brake and install wheel chocks to prevent the vehicle from moving
in either direction.
WARNING! To prevent personal injury, and / or death, or damage to
property, if the vehicle must be raised, do not work under the vehicle
supported only by jacks. Jacks can slip or fall over.
WARNING! To prevent personal injury and / or death, always wear safe eye
protection when performing vehicle maintenance.
WARNING! To prevent personal injury, and / or death, or damage to
property, keep flames, sparks or other heat sources away from vehicle and
do not smoke while servicing the vehicle’s batteries. Batteries expel gases
which may cause an explosion resulting in personal injury and / or death,
or damage to property, avoid contact with any heat sources.

VEHICLE RECALL 19511
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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1. Park vehicle on flat surface.
2. Shift transmission to Park or Neutral and set parking brake.
3. Turn vehicle ignition to Key OFF position.
4. Install wheel chocks.

Figure 1. Seat Belt Latches
1. Top push release belt latch (rectangle button)
2. Side push release belt latch (square button)

5. Inspect all seat belts on vehicle:
a. If seat belt is equipped with a top push release belt latch (Figure 1,
Item 1), proceed to Step 6.
b. If seat belt is equipped with a side push release belt latch (Figure 1,
Item 2), proceed to Step 13.

VEHICLE RECALL 19511
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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Figure 2. Seat Belt Bracket
1. Seat belt bracket

6. Unlatch and raise bottom seat cushion to gain access to seat belt
brackets (Figure 2, Item 1).

VEHICLE RECALL 19511
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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Figure 3. Seat Belt Components
1. Bolt
2. Bracket
3. Nut

7. Remove and discard bolts (Figure 3, Item 1) and nuts (Figure 3, Item 3)
securing seat belt bracket (Figure 3, Item 2) to bus seat frame.
NOTE: When replacing the seat belt, make sure to replace with the same
color belt assembly.
8. Remove and discard seat belt from bus seat frame.
NOTE: The replacement seat belts have a shorter tether on the female
side of the seat belt than the original seat belt. The overall length of the
belt will not change.
9. Install new seat belt onto bus seat frame.
10. Install seat belts bolt and nuts, using a torque wrench, tighten to 30 - 38
lb-ft (41 - 52 N•m).
11. Lower and latch bottom seat cushion after all top push release belts are
replaced for seat.

VEHICLE RECALL 19511
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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12. Repeat Steps 6 through 11 until all necessary seat belts have been
replaced.
13. Remove wheel chocks.

END OF SERVICE PROCEDURE
LABOR INFORMATION
Operation Number
A40-19511-1
A40-19511-2

Description
Inspect and Replace Seat Belts; First Seat
(3 Seat Belts)
Inspect and Replace Seat Belts; Each
Additional 3 Seats or 9 Seat Belts

Time
0.4 hr
0.2 hr

CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with this
campaign must be marked with a CTS-1075
Campaign Identification Label.
Complete the label and attach on a clean surface
next to the vehicle identification number (VIN) plate.

ADMINISTRATIVE / DEALER RESPONSIBILITIES
WARRANTY CLAIMS
Warranty claim expense is to be charged to Warranty. Claims are to be
submitted in the normal manner, making reference to Safety Recall 19511.
Section 7 of the Warranty Policy and Procedures Manual contains further
information related to the submission and processing of AFC / Recall claims.
As with all claim submissions, items acquired locally must be submitted in the
“Other Charges” tab. The cost of any bulk items (such as a bag of cable tie
straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the
cost of the individual pieces / amount used during each repair.

VEHICLE RECALL 19511
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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UNITED STATES AND POSSESSIONS
The National Traffic and Motor Vehicle Safety Act, as amended, provides that
each vehicle that is subject to a vehicle recall campaign must be adequately
repaired within a reasonable time after the owner has tendered it for repair. A
failure to adequately repair within 60 days after a tender of a vehicle is prima
facie evidence of failure to repair within a reasonable time. If the condition is not
adequately repaired within 60 days, the owner may be entitled to replacement
with an identical or reasonable equivalent vehicle at no charge, or to a refund of
the purchase price less a reasonable allowance for depreciation.
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.

VEHICLE RECALL 19511
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
CANADA
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.
Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
EXPORT
Export Distributors should proceed immediately to make necessary correction to
units in inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your distributor location.
Export Distributors are to submit warranty claims in the usual manner making
reference to this recall number.

VEHICLE RECALL 19511
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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Export Distributors are expected to provide full cooperation and follow-up with
respect to this important subject matter. If you have any questions or need
further assistance, please contact the Regional Service Manager at your regional
office.

NAVISTAR, INC.

VEHICLE RECALL 19511
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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