September 10, 2019

Attention:

All Dealer Principals

Kia Motors America, Inc. will be conducting a Voluntary Emissions Service Campaign on certain 2014-2016 MY
Kia Forte vehicles equipped with the 2.0-liter GDI SULEV engine, to update the catalyst heating logic of the
Engine Control Module (“ECM”) with an improved version.
The Technical Service Bulletin that provides vehicle repair procedures, affected VIN production range, and
warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com
on September 10, 2019.
Your Service Manager was sent a copy of the owner notification letter and a Q&A guide for campaign questions,
both of which describe the issue. Included also are Proof of Correction Cards, under hood campaign
labels, and information on how to access the list of affected 2014-2016 MY Forte vehicles on WEBDCS. NOTE:
The Proof of Correction Cards and under the hood campaign labels are for California and S.177 State
dealers use only. The owner notification will be mailed on September 13, 2019.
What Should You Do
Please make certain the appropriate personnel in your dealership are familiar with the details of this Emissions
Service campaign to ensure proper responses to customer inquiries and requests to have the campaign
performed on their 2014-2016 MY Kia Forte vehicles.
For California Dealers ONLY
•
The State of California has implemented the Registration Renew / Tie-In Program that requires the
completion of Emissions campaigns prior to vehicle registration renewal.
•
Be sure to provide a completely filled out Proof of Correction Card to each owner upon completion of the
campaign for owner use as proof during registration renewal.
For Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon,
Pennsylvania, Rhode Island, Vermont, and Washington dealers ONLY:
•
The above-named states require that a completely filled out Proof of Correction Card be provided to
each owner for use, if requested, at vehicle registration renewal.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the
Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information
and documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out
work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty
claim information. Kia dealers may use such owner information for the sole purpose of conducting and
performing this Emissions Recall campaign, and for no other purpose.
Your prompt attention in completing this repair is appreciated. If you have any questions, please contact your
Kia District Parts & Service Manager.
Sincerely,
Kia Service Department
Enclosures

SC180