57 Message "Central locking/parking brake" displayed in the instrument cluster, door not unlocking
electronically
57 19 59 2055932/2 September 30, 2019. Supersedes Technical Service Bulletin Group 57 number 19-57 dated
August 30, 2019 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A6, A7, A8,
and Q8

2019 - 2020

All

Not Applicable

Condition
REVISION HISTORY
Revision

Date

Purpose

2

-

Revised header (Updated models)
Revised Condition (Added DTC)
Revised Service (Updated Table and added Tip)
Revised Warranty (Added Labor Operation)
Revised Required Parts and Tools (Added table)

1

08/30/2019

Initial publication

Customer states:
 The message "Central locking malfunction!" or "Parking brake malfunction!" appears in the instrument cluster.
Workshop findings:
 The affected door may temporarily not be electronically unlocked from the inside, but a mechanical opening is
possible.
The following DTC may be stored in the driver door control module, J386 (address word 0042):
 DTC B122D29 (locking unit for central locking - implausible signal).
Or
The following DTC may be stored in the ABS control module, J104 (address word 0003):
 DTC U122800 (Driver door control unit implausible).
Or
The following DTC may be stored in one of the rear door control modules J388 or J389 (address word 00BB or
00BC):
 DTC B14FF29 (Motor for child lock, implausible signal).

Page 1 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Background
The software needs to be updated.

Production Solution
New software in the door electronics control module, J386 – J389 (0042 – drivers, 0052 passenger, 00BB rear
driver’s side, and 00BC rear passenger side) addressed the condition.

Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the door electronics control modules (0042 – drivers, 0052 passenger, 00BB rear driver’s side, and
00BC rear passenger side) using the SVM action code as listed in the table below, if necessary.
Tip: Parts indicated below with an *, additionally in the replacement reference, require part replacement
prior to performing SVM (A7 and A8 only).
3. Perform basic settings of all four windows.
4. After replacing the required parts (A7 and A8), continue with SVM update.

Door Control Module Replacement Reference Table (A7 and A8)
Address

Original Part Number

Replacement Part Number

4M1959593C

4M1959593J

4M1959793C

4M1959793J

4M1959592C

4M1959592J

4M1959792C

4M1959792J

4M1959595C

4M1959595J

4M1959795C

4M1959795J

4M1959595C

4M1959595J

4M1959795C

4M1959795J

0042

0052

00BB

00BC

Page 2 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Model

Address Hardware
Original

A6, A7,
and A8

Software
Original

New
Hardware

New
Software

Software ZDC
Version

*4M1959593C 4M1959593B

SVM
Code
Input

4K8909872C
4M1959593J 4M1959593D

Q8

4M1959593D 4M1959593D

4M8909872B

0042
A6, A7,
and A8

*4M1959793C 4M1959793B

Q8

4M1959793D 4M1959793D

A6, A7,
and A8

*4M1959592C 4M1959592B

4K8909872C
4M1959793J 4M1959793D
4M8909872B
4K8909873C
4M1959592J 4M1959592D

Q8

4M1959592D 4M1959592D

4M8909873B

0052
A6, A7,
and A8

4N0909873C
*4M1959792C 4M1959792B 4M1959792J 4M1959792D

Q8

4M8909873B
0421

A6, A7,
and A8

*4M1959595C 4M1959595B

42A021
4K8909897C

4M1959595J 4M1959595D

Q8

4M1959595D 4M1959595D

4M8909897B

00BB
A6, A7,
and A8

*4M1959795C 4M1959795B

Q8

4M1959795D 4M1959795D

4K8909897C
4M1959795J 4M1959795D

A6, A7,
and A8

4M8909897B
4K8909896C

*4M1959595C 4M1959795B 4M1959595J 4M1959595D

Q8

4M8909896B
00BC

A6, A7,
and A8

4K8909896C
*4M1959795C 4M1959795D 4M1959795J 4M1959795D

Q8

4M8909896B

Page 3 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

6438

Damage Code:

0039

Labor Operations:

Software Update

0151 0000

Time stated on
diagnostic
protocol (Max
100 TU)

As required:

Diagnostic Time:

Claim Comment:

Remove and install 4 door control units (A7 and 6438 2099
A8)

140 TU

GFF

No allowance

0 TU

Road test prior to the service procedure

No allowance

0 TU

Road test after the service procedure

No allowance

0 TU

As per TSB #2055932/2

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number

Part Description

Quantity

See ETKA

Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual

See ETKA/ELSA

See Table

Door control module (A7 and A8)

As needed

Page 4 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
 TSB 2011732, 00 Software Version Management (SVM), operating instructions.
All part and service references provided in this TSB (2055932) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2019 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Page 5 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.