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NHTSA ID Number: 10165542

Manufacturer Communication Number: D19R3

TSB/Document Date: 2019-10-01


Summary

DDC Emission Recall for GHG17 DD Platform Model Years 2019 Software Reprogramming


EMISSION RECALL BULLETIN
Subject: Emission Recall D19R3

GHG17 DD Platform Model Years 2019 Software
Reprogramming

Issue Involved
Detroit Diesel Corporation (DDC) has determined that some certified Model Year
2019 GHG17 DD platform engines were programmed to MY2018 software, and will require
reprogramming to a minimum of the software and fuel map version listed below.




MCM software 6.7.0.2 with fuel map version ZGS 002
ACM software 7.59.2.0 with fuel map version ZGS 002
For non – New Cascadia vehicles, CPC software R42_00_000A
o Note: For Classic Cascadia vehicles with DT12 and ICU3, CPC software
X42_01_000A
For New Cascadia vehicles, CPC software 31.23.00
For DT12 equipped vehicles, TCM software NAMT150700

The software and fuel maps became effective for GHG17 vehicles manufactured after January
2019. Vehicles equipped with GHG17 DD Platform engines manufactured between January and
February 2019 running previous manufacturing year MY2018 software / fuel maps, may need the
modules reprogrammed. Note that some trucks may already have been reprogrammed and will
be excluded from this Recall.
Note that the currently available software and fuel map levels may be higher than the minimum
levels shown above.
There are approximately 418 engines affected by this Emission Recall.

Engines Involved
A list of engines located in your area of responsibility that require this correction is attached.
The table below gives descriptive information to help identify the affected units:

Emission Recall Bulletin D19R3
Page Two

Owner Notification
Detroit Diesel will notify owners of equipment incorporating engines identified with this Emission
Recall. A copy of the owner letter that will be used by Detroit Diesel is enclosed with this
Emission Recall bulletin.

Distributor / Dealer Campaign Responsibility
Detroit Diesel repair facilities are to service all engines subject to this Emission
Recall. Emission Recall D19R3 is to be performed at no charge to owners on all affected engines
under the engine warranty Please use the appropriate steps, noted below, for indicating that
Emission Recall D19R3 has been completed.

Daimler TruckseBay logo North America Vehicles

Check the base label (Form WAR259) to see if Emission Recall D19R3 has been
completed. The base label is usually located on the passenger-side door about
30 cm (12 inches) below the door latch. If Emission Recall D19R3 has been
completed, no further work is needed. If base label is not located on the
passenger-side door, please affix label (Form WAR259) 30 cm (12 inches) from
the door latch.
Upon completion of Emission Recall D19R3, clean a spot on the base label
(Form WAR259), write the Emission Recall Number (D19R3) on a blank, black
completion sticker (Form WAR261), and attach it to the base label.

Ordering Information
1. If you do not have the appropriate Form or Labels (DDC_WAR 259, DDC_WAR 260.

DDC_WAR 261), they can be ordered from EPI Printers by emailing your order to
[email protected].
2. You can also fax in your order to 269-698-4240 Attn: Corrina Cotton
3. Contact EPI at 734-464-9000.

Parts Information
There are no parts required for this Emission Recall.

Emission Recall Bulletin D19R3
Page Three

Corrective Procedure
1. Apply the parking brake, chock the wheels, and perform any other applicable safety
steps.

2. You MUST use DiagnosticLink® Professional 8.10 with Service Pack 2 (or higher)
when reprogramming. REFERENCE DTNAConnect “My Communications” notice
dated 04/15/19 for more information on DiagnosticLink® 8.10 with Service Pack 2.
3. Begin the process by connecting DiagnosticLink® to the vehicle. Make sure that all the
modules (ACM, CPC, MCM, and if applicable, the TCM) are connected.

NOTICE:
BEFORE you begin reprogramming, make sure the VIN is
correct in all modules (ACM, CPC, MCM, and if applicable, the
TCM). If the VIN is not correct in all modules, you will get an
error message when attempting to reprogram.

4. Make sure the VIN is correct in all modules (ACM, CPC, MCM, and if applicable, the
TCM) by looking at the “Identification” screen in DiagnosticLink®. If the VIN is not correct
in all modules, you can correct the VIN under the Actions drop-down menu in
DiagnosticLink® by selecting the “Check VIN Synchronization” item. Select “Start” from
this panel and follow the prompts. You will be prompted to cycle the key until the routine
has completed. When synchronization is complete, turn the key back on and continue
with the download process.

Emission Recall Bulletin D19R3
Page Four

5. On the Identification screen, check the current MCM and ACM software and fuel map
level. Listed below are the MINIMUM levels required. See Figure 1 for an example of the
Identification screen for the MCM and Figure 2 for an example of the Identification screen
for the ACM.
a. MCM software 6.7.0.2 and fuel map version ZGS 002
b. ACM software 7.59.2.0 and fuel map version ZGS 002
c. For non – New Cascadia, CPC software R42_00_000A
i. Note: For Classic Cascadia with DT12 and ICU3, CPC software
X42_01_000A
d. For New Cascadia vehicles, CPC software 31.23.00
e. For DT12 equipped vehicles, TCM software NAMT150700 (if equipped with the
Detroit™ DT12™ transmission)

Emission Recall Bulletin D19R3
Page Five

6. Is the software level for the MCM, ACM, CPC, and if applicable the TCM, less than, equal
to, or higher than the minimum software levels listed in step 5? All modules must meet
the MINIMUM requirements. For example, in Figure 1, MCM software 6.6.0.1 and Figure
2, ACM software 7.58.2.0 are both less than the minimum levels of 6.7.0.2 and 7.59.2.0,
and thus would require programming, regardless of fuel map ZGS version.
a. If less than the minimum software levels, proceed to step 7.
b. If greater than the minimum software levels, no programming is
necessary. Proceed to step 11.
7. Select the “Program Device” option along the left side of the DiagnosticLink® screen.
8. Select the “Add” button in the upper right corner of the DiagnosticLink® screen and enter
the engine serial number. Then click the “Connect to Server” button in the bottom right
corner of the DiagnosticLink® screen. See Figure 3.

Emission Recall Bulletin D19R3
Page Six

9

Program the MCM, ACM, CPC, and if applicable the TCM, based on the above inspection
results and engine serial number listing included with this Emission Recall.

10 When programming is complete, click the “Finish” button and perform the following to
allow the modules to synchronize with each other:
a) Turn the vehicle ignition OFF, disconnect the USB Link at either the
computer port or vehicle diagnostic port, and wait one minute.
b) Turn the vehicle ignition ON and wait one minute.
c) Turn the vehicle ignition OFF and wait one minute.
d) Turn the vehicle ignition ON and wait one minute.
e) Reconnect the USB Link, reconnect DiagnosticLink® to the MCM, ACM,
CPC, and if applicable the TCM, and confirm the proper software and fuel
map levels.
11. Repairs are complete.

Emission Recall Bulletin D19R3
Page Seven

Notice
Claim administration time, SRT 939-6010A, for 0.3 hours will automatically be added.
No additional operation is required or will be allowed.

Warranty Information

Claim Type:
Modification
Cause Code:
Primary Failed Part:
Procedure A
Labor Code:
Corrective Action:
Labor:
Procedure B
Labor Code:
Corrective Action:
Labor:
Parts Return:

RECALL
D19R3
A1-Campaign
DDC REPROGRAM3
996-R193A
Reprogram MCM, ACM, CPC
12 – Repair Recall/Campaign
0.5 Hours
996-R193B
Reprogram MCM, ACM, CPC, TCM
12 – Repair Recall/Campaign
0.7 Hours
NONE

Please contact the Detroit™ Customer Support Center at 800-445-1980 or email
[email protected] if you have any questions.

DETROIT DIESEL
13400 Outer Drive West

Detroit, Michigan 48239-4001

Daimler TruckseBay logo
North America LLC

Daimler TruckseBay logo North America LLC
\
Detroit Diesel Corporation

13400 Outer Drive, West
Detroit, Michigan 48239-4001
Telephone: 313-592-5000

Equipment Owner

Subject: Emission Recall D19R3
GHG17 DD Platform Model Years 2019 Software Reprogramming
This notice is sent to you in accordance with the requirements of the California and Federal standards and
regulations for emission-related diagnostic systems. Daimler TruckseBay logo North America LLC, has determined that a
defect, which relates to vehicle emissions, exists in certain Model Years 2019 GHG17 DD platform engines.
Records indicate that your vehicle has one of these affected engines. Software and fuel maps will need to be
reprogrammed on all affected engines in order to prevent fault codes and performance issues that may result in
customer dissatisfaction. The procedure will be completed at no cost to you when performed by an Authorized
Detroit Diesel Repair Facility. The scheduled time for this software update is approximately 0.7 hours.
Please contact a Detroit Diesel Authorized Repair Facility to arrange to have the Field Action performed. To locate
an authorized facility, search online at www.detroitdiesel.com/locations/default.aspx.

NOTE: California regulations require that inspectors have the ability to view Engine
Serial Number (ESN) using a generic scan tool. The California Air Resources Board
(CARB) describes this feature as critical to the execution of their inspection and
maintenance program. There was a programming error that prevented viewing the ESN
with a generic scan tool. Reprogramming will correctly enable this feature.

Please understand that the California DMV (Department of Motor Vehicles) will reject vehicle registration renewals
if this emission related recall has not been completed.
A blank copy of the Vehicle Emission Recall-Proof of Correction Certificate is attached. Please have your repair
facility fill this out completely if your vehicle is registered in California. You may need this at the time of your vehicle
registration renewal.
If you do not own the vehicle that corresponds to the identification number(s), which appears on the Recall
Notification, please return the notification to the Warranty Department, Attention Campaign Coordinator, with any
information you can furnish that will assist us in locating the present owner.
If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive
reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to
the amount the repair would have cost if completed by a Detroit Authorized Repair Facility.

Daimler TruckseBay logo
North America LLC

Daimler TruckseBay logo North America LLC
\
Detroit Diesel Corporation

13400 Outer Drive, West
Detroit, Michigan 48239-4001
Telephone: 313-592-5000

The following documentation must be presented to your dealer for consideration for reimbursement. Please provide
original or clear copies of all receipts, invoices, and repair orders that show:

The name and address of the person who paid for the repair.

The Vehicle Identification Number (VIN) of the vehicle that was repaired.

What problem occurred, what repair was done, when the repair was done.

Who repaired the vehicle.

The total cost of the repair expense that is being claimed.

Proof of payment for the repair (such as the front and back of a cancelled check or a credit card
receipt).

Reimbursement will be made by check from your Detroit Diesel dealer. Please speak with your Detroit Diesel
authorized dealer concerning this matter.
We regret any inconvenience this action may cause but feel certain you understand our interest in conforming to
required regulations and environmental protection.
If you have any questions or need further information, please contact the Customer Support Center at (800) 4451980.

DETROIT DIESEL WARRANTY CAMPAIGNS DEPARTMENT
Enclosure

Daimler TruckseBay logo
North America LLC

Daimler TruckseBay logo North America LLC
\
Detroit Diesel Corporation

13400 Outer Drive, West
Detroit, Michigan 48239-4001
Telephone: 313-592-5000

1

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TSB/Document ID: D19R3

Replacement Service Bulletin Number:

MFR Communication Date: 2019-10-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE

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