Audi Technical Update
Summer 2019

2

AUDI AG

I/VS

ATU Summer 2019

Agenda

01.
Body

02.
Chassis

03.
Electrical

1.1 Examples of customer misuse

2.1 Wheel change mode/jacking mode

3.1 Alexa in the Audi e-tron quattro
3.2 myAudi map update for MIB2+

Electrical

4

AUDI AG

I/VS

ATU Summer 2019

3.1 Alexa in the Audi e-tron quattro
Requirements
Requirementsfor
forAlexa
Alexa
 Availability and languages:

 In the car:

› USA and Canada
› German, English (UK), English (US),

› Fully integrated in the online speech
and dialogue system.
› If you press the push-to-talk button
and start your request by saying
“Alexa...”, Amazon Alexa is activated
and will give a spoken reply.

[French, Spanish, Italian]

 What’s needed:
› myAudi account
› Amazon account
› Additional requirements for audio/media

Login
process
Login
process

What can Alexa do?
 In-car login:

streaming:
› Data plan (Audi connect PRIME and PLUS)
› Registered on: Prime Music, Amazon
Music Unlimited, Kindle audiobooks

Data protection when using Alexa
 Customer statements are only transmitted to Amazon if all of the following requirements are fulfilled:
› The customer has activated Alexa integration by connecting his/her car to his/her Amazon account.
› The customer has pressed the push-to-talk button on the steering wheel.
› The Audi speech recognition feature has recognised the key word “Alexa” at the start of what the customer says.
› Alexa listens until the dialogue has finished or the time has elapsed.

 What information is transmitted to Amazon, and who stores or analyses the dialogues?
› The statement itself and the current geographical location so that Alexa can provide information that is relevant for the location – e.g. a weather forecast for the current
location.
› Only Amazon has access to the statements which are directed to Alexa.

myAudi map update for MIB2+

6

AUDI AG

I/VS

ATU Summer 2019

3.2 myAudi map update for MIB2+

Product description in the configurator for new
vehicles (https://www.audiusa.com/myaudi)
(example shows the Audi Q8):

›

The map version delivered with the vehicle can be
updated free of charge on a quarterly basis for up to a
maximum of five years after the end of production of
the infotainment equipment generation installed in the
vehicle. The latest navigation data are made available
for download on the myAudi platform at
https://www.audiusa.com/myaudi and can be installed
in the vehicle using an SD card. In conjunction with
Audi connect, the maps can also be downloaded and
updated directly in the vehicle. In addition, it also
possible to have the new navigation data installed at an
Audi Partner (additional charges are incurred for this
service).

Content description of the map update function
in myAudi (https://www.audiusa.com/myaudi):

›

“The Audi connect map update keeps the maps for your
navigation system up-to-date at all times.”

7

AUDI AG

I/VS

ATU Summer 2019

3.2 myAudi map update for MIB2+

Important information on the online map update

›

The online map update is always one quarter ahead of the production line and myAudi.

›

The next online update can be started directly after the vehicle is delivered or after an update from
myAudi (https://www.audiusa.com/myaudi) is installed.

›

If the “Automatic” setting is selected, the online map update starts automatically; the customer does not
need to take any action.

›

The possible options in the settings are “Automatic” and “With request”.

›

Up to five regions where the vehicle travels regularly are included.

›

At least 20 bus sleep cycles in a region are necessary with at least 1.25 miles of position change in the
quarter. The five regions with the highest count receive an online update.

›

After an online update, the counter returns to zero.

›

Additional features planned starting with MIB3, e.g. in the case of starting a route for a holiday journey
where the destination is far away.

8

AUDI AG

I/VS

ATU Summer 2019

3.2 myAudi map update for MIB2+

Important information on the myAudi map update
(https://www.audiusa.com/myaudi):

›

A complete map update is only available by downloading from myAudi.

›

Only two new map versions are made available in myAudi each year.

›

These two versions conform to the two implementations on the production line each year.

›

New versions in myAudi are from one quarter before the online update version.

›

Ready-to-use SD cards for each version are currently not yet available in ETKA.

›

Exception: SD cards with navigation data for TPIs or field campaigns.

›

Workshops can create an SD card if necessary using their own myAudi account and the chassis
number of the customer’s vehicle. It is not necessary to verify the account or register a key user to
do so.

9

AUDI AG

I/VS

ATU Summer 2019

3.2 myAudi map update for MIB2+

Concerns in 2019 regarding the myAudi map update (https://www.audiusa.com/myaudi):
The map version offered in myAudi is too old, sometimes older than the version delivered with the vehicle.

›

The download from myAudi does not start. An error message appears.

Result:

›

A complete map update is not possible. Measures that were implemented in the maps cannot be used.

Technical causes/measures:

›
›
›
›

It has been ensured that a new map version is available (worldwide) for myAudi  as of week 17/19.
North America (NAR) available as of 24/19.
Download function from myAudi not working  available again as of week 14/19.
Incorrect results from check to verify which map version has a valid licence  corrected as of week 46/18.

Thank you!