original
three
(3)
years
or
thirty-six
thousand
(36,000)
schedule an appointment with an authorized Subaru retailer.
miles (whichever comes first) to fifteen (15) years and unlimited miles.
Reimbursement Eligibility
• Repairs under this coverage period must be completed prior to the expiration of that 15-year period.
• You may be eligible for reimbursement if you paid to have your vehicle’s EPB repaired or replaced
If you are
not experiencing
any concerns
with your
Parking
Brake
Assembly,
do not(3)
need
to
following
the expiration
of the original
New Electric
Car Basic
Limited
Warranty
periodyou
of three
years
scheduleoran
appointment
with
an
authorized
Subaru
retailer.
thirty-six thousand (36,000) miles, but before the newly extended warranty period of fifteen
(15) years, unlimited miles.
Reimbursement Eligibility
•
•

•
•
•
•
•

You must have paid an out-of-pocket expense for a repair or replacement of the EPB that would
You
eligible for
if you the
paidwarranty
to have your
vehicle’s
EPB repaired
or replaced
have may
beenbecovered
hadreimbursement
it occurred during
coverage
period.
This includes
any
following
the
expiration
of
the
original
New
Car
Basic
Limited
Warranty
period
of
three
(3) years
deductible expense or partial reimbursement for repairs.
or thirty-six thousand (36,000) miles, but before the newly extended warranty period of fifteen
(15)
miles. reimbursed by SOA or one of its retailers for partial coverage of this
If youyears,
haveunlimited
been previously

repair, only the portion that has not been reimbursed is eligible for reimbursement.
You must have paid an out-of-pocket expense for a repair or replacement of the EPB that would
have
been
it occurred
duringcosts
the previously
warranty coverage
period.
includes
any
You are
notcovered
eligible had
to recover
any repair
reimbursed
or paidThis
for by
any thirddeductible
expense
or
partial
reimbursement
for
repairs.
party including Subaru Added Security, other extended warranty providers, or an authorized

Subaru retailer.
If you have been previously reimbursed by SOA or one of its retailers for partial coverage of this
repair, only the portion that has not been reimbursed is eligible for reimbursement.

You are not eligible to recover any repair costs previously reimbursed or paid for by any thirdparty including Subaru Added Security, other extended warranty providers, or an authorized
Subaru retailer.
a subsidiary of SUBARU CORPORATION

Bulletin Number: 06-71-19; Date: 09/16/19

Continued...
Page 4 of 5

Subaru of America, Inc.

PO Box 9103
Camden, NJ 08103-9877
1-844-373-6614
www.subaru.com

September 2019

Subaru of America, Inc.

PO Box 9103
Camden, NJ 08103-9877
1-844-373-6614
www.subaru.com

Important Notice:
Warranty Extension for Electric Parking Brake Assembly (EPB) 2010-2014 Legacy/Outback with
To Apply for Reimbursement
CVT or 5AT Transmission

PleaseSubaru
apply Owner:
for reimbursement online at http://soaclaimform.custhelp.com/app/EPBForm. Complete the
Dear
online claim form and attach the required documentation listed below:
• Attach
a copy
of the receipt
or invoice
for the satisfaction,
repair. A copy
of theisrepair
invoice
work
As part
of Subaru
of America’s
dedication
to customer
this letter
to inform
youor of
an
order
showing
and/or replacement
meet
this requirement.
The invoice
show
extension
to the
BasicEPB
Newrepair
Car Limited
Warranty forwill
your
vehicle’s
Electric Parking
Brake must
Assembly
yourthe
vehicle
model,
vehicle vehicles
identification
nameofand
address
the facility that
(EPB). As
warrantor
of Subaru
in thenumber
United (VIN),
States, the
Subaru
America
is of
implementing
an
completed
the
repair,
the
cost
of
the
repair
(parts
and
labor),
and
the
date
the
work
was
completed.
EPB Warranty Extension program which extends warranty coverage for the EPB on the models
listed
above that were sold or leased in the United States.
• Attach proof of payment, such as a copy of the canceled check, bank statement, cash receipt, or
creditthat
cardthis
receipt
showing
that
youit paid
repair.the safety of your vehicle. If your vehicle
Please note
is not
a recall,
and
doesfor
notthe
impact
is operating as expected, you do not need to take your vehicle to a Subaru retailer for repairs.
If you prefer to apply for reimbursement by mail, please send a completed Claim Reimbursement Form
and copies
the required
documentation
listed above
to: of this warranty extension. The extension
NOTE:
Noof
action
is required
by you to receive
the benefit
has been automatically applied to your vehicle.
Electric Parking Brake Assembly Warranty
Extension
Subaru
of America Inc.
EPB Warranty Extension
The Electric Parking Brake AssemblyCustomer
Warranty Extension
extends the vehicle’s original New Car Basic
Retailer Services
Limited Warranty as it applies to the Electric P.O.
Parking
BoxBrake
9800 Assembly.
Camden, NJ 08103-9800
For all vehicles listed above:
Your request for reimbursement must be postmarked no later than December 31, 2019.
• The coverage period extends the vehicle’s New Car Basic Limited Warranty as it applies to the
Electric
Brake
from the
original
threeFailure
(3) years
or thirty-six
thousand
(36,000)
Please allow
6-8Parking
weeks for
the Assembly
reimbursement
to be
processed.
to include
proper
documentation
miles
(whichever
comes
first)
to
fifteen
(15)
years
and
unlimited
miles.
may delay your reimbursement.
• have
Repairs
under this
coverage
period
must help
be completed
prior
the expiration
of retailer,
that 15-year
period.
If you
questions
about
this notice
or need
contacting
an to
authorized
Subaru
please
contact the EPB Extension Hotline at 844-373-6614. Additional information can be found online at
If
you are not experiencing any concerns with your Electric Parking Brake Assembly, you do not need to
http://soaclaimform.custhelp.com/app/EPBForm
schedule an appointment with an authorized Subaru retailer.
Reimbursement
Eligibility
Sincerely,
• You
may be eligible
Subaru
of America,
Inc. for reimbursement if you paid to have your vehicle’s EPB repaired or replaced
following the expiration of the original New Car Basic Limited Warranty period of three (3) years
or thirty-six thousand (36,000) miles, but before the newly extended warranty period of fifteen
(15) years, unlimited miles.
•

You must have paid an out-of-pocket expense for a repair or replacement of the EPB that would
have been covered had it occurred during the warranty coverage period. This includes any
deductible expense or partial reimbursement for repairs.

•

If you have been previously reimbursed by SOA or one of its retailers for partial coverage of this
repair, only the portion that has not been reimbursed is eligible for reimbursement.

•

You are not eligible to recover any repair costs previously reimbursed or paid for by any thirdparty including Subaru Added Security, other extended warranty providers, or an authorized
Subaru retailer.

a subsidiary of SUBARU CORPORATION

Bulletin Number: 06-71-19; Date: 09/16/19

Continued...
Page 5 of 5