Loading...

NHTSA ID Number: 10165417

Manufacturer Communication Number: SB72-043

TSB/Document Date: 2019-09-28


Summary

Service Bulletin for Window Regulator Retrofit


72-043

Window Regulator Retrofit
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional

Century Class Conventional
Argosy
Cargo
Columbia
> 122SD and Coronado

FreightlinereBay logo
Service Bulletin

Business Class M2
Cascadia
108SD/114SD
New Cascadia

General Information
Beginning 10/29/18 the 122SD and Coronado cab doors were updated to a new style regulator and window.
When replacing an older style regulator or window the vehicle must be retrofitted to the new style regulator and
window.
To replace the old style window regulator and glass window, the interior trim panel, inner door panel, and
regulator and window glass must first be removed. Then three new holes need to be drilled to attach the new
style of regulator.

Window Regulator Retrofit Instructions
Trim Panel Removal
1. Park the vehicle, shut down the engine, and apply the parking brakes. Chock the tires.
2. Pull up the door seal from the interior trim panel. It is not necessary to remove the door seal entirely, just
enough to remove the trim panel. See Fig. 1.

07/24/2009

f720699

Remove the door seal up to the points shown by the
arrows.
Fig. 1, Door Seal Partially Removed

3. Remove the two screws that secure the door grab handle, then remove the grab handle.

FreightlinereBay logo Service Bulletin, 09/27/2019

Page 1

72-043

Window Regulator Retrofit

Freightliner
Service Bulletin

FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional

Century Class Conventional
Argosy
Cargo
Columbia
> 122SD and Coronado

Business Class M2
Cascadia
108SD/114SD
New Cascadia

4. Loosen the screw that secures the interior door release handle then remove the release handle.
5. Snap the courtesy light out from underneath the map pocket, then disconnect it from the door wiring.
6. Remove the six screws that attach the map pocket to the trim panel, then remove the map pocket.
7. Remove the five screws that attach the bottom portion of the trim panel to the inner door.
8. Pull the top portion of the trim panel loose from the backside clips that secure it to the inner door.
9. Disconnect the switch wiring.
10. Remove the switch bezel and switch assembly.
11. Lift the trim panel over the lock knob and set it aside.

Inner Door Panel and Window Glass Removal
1. Remove the vapor barrier from the central access opening of the inner door panel.
2. On the outside of the door, remove the screw from the lower mirror mount cover then remove the cover.
See Fig. 2.

1

2

4
3
06/30/2009

f720696

NOTE: Remove the two screws from the mirror mount
to remove the inner door panel.
1. Lower Mirror Mount
2. Screw

3. Cover
4. Long Screws

Fig. 2, Lower Mirror Cover

3. Disconnect the mirror wiring connectors and antenna cable, then push the connectors through the opening
inside the door.
4. Remove the two long aft screws that secure the lower mirror mount and inner door panel to the door. See
Fig. 2.
5. Remove most of the screws that attach the inner door panel to the door frame assembly, leaving a few in
loosely to hold the panel on.
6. Remove the screw that attaches the lower glass run tab to the inner door panel. This screw is located
forward of the central door opening on the inner door panel.

Page 2

Freightliner Service Bulletin, 09/27/2019

72-043

Window Regulator Retrofit
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional

Century Class Conventional
Argosy
Cargo
Columbia
> 122SD and Coronado

FreightlinereBay logo
Service Bulletin

Business Class M2
Cascadia
108SD/114SD
New Cascadia

7. Disconnect the door lock rod from the exterior door handle mechanism and the door lock actuator and
disconnect the interior handle rod from the door lock actuator. These are accessible through a hole in the
lower aft portion of the inner door panel. See Fig. 3.

1

2

3

06/08/2009

1. Latch Actuator Rod
2. Interior Handle Rod

f720691

3. Door Lock Rod

Fig. 3, Exterior Door Handle (inside view)

8. Remove the three screws that secure the tread plate then remove the tread plate.
9. Pull back the trim on the truck door opening.
10. Remove the trim fasteners and pull back the floor mat to reveal the two panel fasteners on the inner kick
panel.
11. Remove the two panel fasteners then remove the inner kick panel.
12. Disconnect the door wiring harness from the cab wiring inside the dash.
13. Pull the door wiring harness and connector out through the holes inside the cab and the forward door
frame, then push the wiring and connectors into the door through the hole on the forward edge of the door.
It may be necessary to remove or loosen vapor barriers. See Fig. 4.

FreightlinereBay logo Service Bulletin, 09/27/2019

Page 3

72-043

Window Regulator Retrofit

Freightliner
Service Bulletin

FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional

Century Class Conventional
Argosy
Cargo
Columbia
> 122SD and Coronado

A

Business Class M2
Cascadia
108SD/114SD
New Cascadia

4

B

8

6

6

1

3

7

5

5
08/11/2009

A.
1.
2.
3.

2

f720698

Outside View (door skin shown removed)
B. Inside View (trim panel shown removed)
Speaker Connector
4. Switch Panel Connectors
7. Courtesy Lamp Connector
Latch Actuator Connector
5. Door Harness Connectors
8. Mirror and Antenna Connectors
Window Regulator Connector
6. Antenna Dash Connector
Fig. 4, Door Wiring Harness, LH Door Shown

14. Remove the six bolts that attach the window regulator to the inner door panel then cut the two zip tie fir
trees to detach the window regulator assembly. See Fig. 5.

Page 4

Freightliner Service Bulletin, 09/27/2019

72-043

Window Regulator Retrofit
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional

Century Class Conventional
Argosy
Cargo
Columbia
> 122SD and Coronado

Freightliner
Service Bulletin

Business Class M2
Cascadia
108SD/114SD
New Cascadia

4

4

4
2

3
1
11/19/2009

1. Window Regulator
Assembly
2. Clip

f720706

3. Inner Door Panel
4. Screw

Fig. 5, Old Style Window Regulator Fastener Locations

15. While supporting the inner door panel, remove the remaining screws that attach the inner door panel to the
door.
16. Lift off the inner door panel and disconnect the regulator and door lock wiring. Remove the inner door
panel.
17. Pull the old glass and regulator up and out of the door.

Regulator Replacement
1. Remove the inner belt scraper seal on the flange at the top of the inner door panel.
2. Mark two new holes and one slot to be drilled for the new regulator on the inner door panel. See Fig. 6,
Fig. 7, Fig. 8, Fig. 9, and Fig. 10.

FreightlinereBay logo Service Bulletin, 09/27/2019

Page 5

72-043
Freightliner
Service Bulletin

Window Regulator Retrofit
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional

Century Class Conventional
Argosy
Cargo
Columbia
> 122SD and Coronado

Business Class M2
Cascadia
108SD/114SD
New Cascadia

12

SaleBestseller No. 1
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
SaleBestseller No. 2
Autel Professional OBD2 Scanner AL319 Code Reader, Enhanced Check and Reset Engine Fault Code, Live Data, Freeze Frame, CAN Car Diagnostic Scan Tools for All OBDII Vehicles After 1996, 2026 Upgraded
  • 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
  • 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
  • 【FOR END USER & DIYERS】 This error code reader AL319 is...
  • 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
  • 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...

If the PDF is very large, it may not load in the preview below.

Download PDF [485.37 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: SB72-043

Replacement Service Bulletin Number:

MFR Communication Date: 2019-09-27

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: VISIBILITY

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



Sale
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Sale
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo (2018+), for FiateBay logo (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for FordeBay logo, for LincolneBay logo, and for MazdaeBay logo ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
  • Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMWeBay logo, for Benz and offline for BENZ, for MIT, along with PMI functions for FordeBay logo, for MazdaeBay logo, and for LincolneBay logo. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
Sale
2026 BOSSCOMM IF745 Scanner Diagnostic Tool, Check Engine Code Reader with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

This product presentation was made with AAWP plugin.

Share to...