91 Top view camera setting changes to graphic view intermittently after startup
91 19 89 2053028/3 September 13, 2019. Supersedes Technical Service Bulletin Group 91 number 19-69 dated
July 3, 2019 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A4 and Q7

2017 - 2018

All

With front and rear view camera system and two side
cameras

A5 and Q5

2018

All

With front and rear view camera system and two side
cameras

Condition
REVISION HISTORY
Revision

Date

Purpose

3

-

Revised header (Corrected Elsa display issue)
Revised Service (Removed update table)

2

07/03/2019

Revised header (Corrected Elsa display issue)

1

11/28/2018

Initial publication

Customer states:
 When the reversing camera is active showing the
Top view camera to the right, the display changes
intermittently at startup from camera view to
graphics view. Compare the images to the right
(Figure 1 and 2).

Figure 1. Correct camera view.

Figure 2. Incorrect graphics view.

Page 1 of 3
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Background
The software needs to be updated. The optimized software will correct the view switch.

Production Solution
New software in the information electronics control module 1, J794 (address word 005F) addressed the condition.

Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions and
TSB 2047812: 00 SD Creator: How to setup and use the SD Creator for obtaining vehicle software updates via
the MirrorServer.
2. Update the information electronics control module 1, J794 (address word 005F) using the SVM action code
MHI2QUS5087 (SD-Card 4M0906961BN).

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

9196

Damage Code:

0039

Labor Operations:

Software Update

0151 0000

Time stated on
the diagnostic
protocol (Max
100 TU)

Diagnostic Time:

GFF

No allowance

0 TU

Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

No allowance

0 TU

Claim Comment:

As per TSB #2053028/3

Page 2 of 3
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
Model

SD Card
All

4M0906961BN

Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
 TSB 2011732, 00 Software Version Management (SVM), operating instructions.
 TSB 2047812, 00 SD Creator: How to setup and use the SD Creator for obtaining vehicle software updates via
the MirrorServer.
All part and service references provided in this TSB (2053028) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2019 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Page 3 of 3
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.