Technical Service Bulletin
Topic
Market area
Brand
Transaction No.
Level
Status
Release date

Rotating screen alignment
Bentley: worldwide (2WBE),Hongkong-Macau (5HK)
Bentley
2051526/3
EH
Released for publishing
Aug 21, 2019

New customer code
Object of complaint
information, navigation, communication, entertainment -> instrument cluster, displays, screens -> MMI
screen pivoting mechanism -> screen mechanism button
information, navigation, communication, entertainment -> instrument cluster, displays, screens -> MMI
screen pivoting mechanism
body attachments and installations -> instrument panel, center console -> instrument panel cover

Vehicle data
New Continental GT
Sales types
Type
3S3*
3S3*
3S3*

MY
2018
2019
2020

Brand Designation Engine code Gearbox code
E
*
*
E
*
*
E
*
*

Documents
Document name
master.xml

Final drive code
*
*
*

Complaint type
component, automotive
fluids -> sticks
component, automotive
fluids -> loose
appearance, surface ->
color deviation

Position

top

Technical Service Bulletin
Rotating screen alignment

Transaction No.: 2051526/3
Release date: Aug 21, 2019

Condition
The chrome brightware strip on the “veneer face” fascia panel of the Bentley Rotating Display (BRD) may appear to be misaligned with the
chrome strips on the passenger and drivers side fascia panels.
In addition, the gapping and fit between the “veneer face” fascia panel of the “BRD” and the passenger and drivers side fascia panels may differ
from one side to the other.

Technical Background
The chrome brightware strip is fixed to the “veneer face” fascia panel with no separate adjustment and as such can appear to be misaligned.
The “veneer face” fascia panel relies on fixed location pins that may be out of tolerance.
Rework the “veneer face” fascia panel to align the chrome brightware strip and/or the gapping between the “BRD” and the passenger and
drivers side fascia panels.

Production Solution
Updated machining programme in Woodshop to bring all reference point system (RPS) locators to within the specified tolerances.

Service
Prior to carrying out any rectification work, always ensure that the Bentley Rotating Display (BRD) has been reinitialised. Refer to Repair Group
91, “Rotating display - To initialise”. Repeat this process each and every time after carrying out any of the following work.
Bentley Rotating Display “BRD” adjustment overview
The veneer face fascia panel is fixed to the “BRD” by six locator pins and receiving holes. See Figure 1.

Figure 1
The following locator pins (A & B ) control the position of the fascia panel as follows:
A = Side to side axis
B = Up and down axis
To adjust the “BRD” veneer face in the side to side axis
Measure the gaps (A & B ) between the veneer face fascia panel and the passenger and drivers side fascia panels. See Figure 2.

Figure 2
The specified gapping is 1.5mm +/- 0.5mm tolerance. The gap between the “BRD” veneer face fascia panel and passenger and drivers side
fascia panels MUST be parallel on both sides.
If the gaps are not within the specified values then adjust as follows.
Remove the driver and passenger side dashboard fascia panels. Refer to Repair Group 70, “Dashboard fascia panels - To remove and fit”.
Remove the veneer face fascia panel from the “BRD”. Refer to Repair Group 91, “Rotating display veneer panel - To remove and fit”.
Place the veneer face fascia panel (1 ) face down on a soft, clean and protective work surface and mark accordingly the direction in which the
panel needs to move (arrow ). See Figure 3.

Figure 3

Only the centre lowermost locator pin shown governs the side to side movement of the fascia panel. Only this locator pin will require
modifying.
Remove the spring retaining clip (2 ) from the lowermost locator pin. If the fascia panel requires moving by 0.5mm then remove the same amount
of material (X ) from the appropriate side of the lower centre locator pin (4 ) as shown on the aluminium substrate casting. In addition, file the
trailing RPS point (3 ) flat, level with the recess. See Figure 3.
Figure 4 shows what the central locator pin should reflect after filing. The RPS point (1 ) being filed flat level with the recess. The side of the
locator pin (2 ) being filed to remove the correct amount of material, again down to the level of the recess.

Figure 4
Refit the spring clip on the locator pin.
Adhere anti-creak tape (arrow 1 ) to the lower centre locator pin receiving hole on the “BRD”, on the opposite side to which the fascia panel
needs to move. This will “push” the veneer face fascia panel in the required direction. See Figure 5.

Figure 5

Several layers of anti-creak tape may be required in order to push the fascia panel to the required amount.
Refit the veneer face fascia panel to the “BRD”. Refer to Repair Group 91, “Rotating display veneer panel - To remove and fit”.
Temporarily refit the driver and passenger side dashboard fascia panels. Refer to Repair Group 70, “Dashboard fascia panels - To remove and
fit”.
Switch on the ignition and reinitialise the “BRD”. Refer to Repair Group 91, “Rotating display - To initialise”.
Again measure the gaps (A & B ) between the veneer face fascia panel and the passenger and drivers side fascia panels. See Figure 6.

Figure 6
The correct gapping is 1.5mm +/- 0.5mm tolerance. The gap between the veneer face fascia panel and passenger and drivers side fascia
panels MUST be parallel on both sides.
If the gaps are not within the specified values then add/remove anti-creak tape to adjust accordingly.
If the gaps are within the specified tolerance, refit all trim components.
To adjust the “BRD” veneer face in the vertical axis
Visually check that the chrome brightware strip on the “veneer face” fascia panel is aligned with the chrome strips at points A & B on the
passenger and drivers side fascia panels. See Figure 7.

Figure 7
The specified tolerance in the vertical plane (A & B ) is 0.5mm.
If the chrome brightware strip on the “veneer face” fascia panel is out of line, carry out the following to adjust the panel.
Remove the dashboard fascia panels. Refer to Repair Group 70, “Dashboard fascia panels - To remove and fit”.
Remove the veneer face fascia panel from the “BRD”. Refer to Repair Group 91, “Rotating display veneer panel - To remove and fit”.
Place the veneer face fascia panel face down on a soft, clean and protective work surface.

Only carry out the following steps on the required side. If the veneer face fascia panel only requires aligning on one side, then carry out
the following steps on that particular side only.
Carefully file the ribs (arrow ) on TOP of the lowermost outer locators pin/s (1 ) of the fascia panel casting (2 ), to leave them flat and smooth. See
Figure 8.

Figure 8

Do NOT remove any more material than required. If in doubt remove a small amount at a time.
Apply anti-creak tape (arrow ) to the opening section of the appropriate locating pin receiving hole as shown in Figure 9.

Figure 9

Several layers of anti-creak tape may be required in order to push the fascia panel to the required amount. Apply the tape in the bottom
to lift the fascia panel up, or apply the tape in the top to push the fascia panel down.
Refit the veneer face fascia panel to the “BRD”. Refer to Repair Group 91, “Rotating display veneer panel - To remove and fit”.
Temporarily refit the driver and passenger side dashboard fascia panels. Refer to Repair Group 70, “Dashboard fascia panels - To remove and
fit”.
Switch on the ignition and reinitialise the “BRD”. Refer to Repair Group 91, “Rotating display - To initialise”.
Visually check that the chrome brightware strip on the “veneer face” fascia panel is aligned with the chrome strips at points A & B on the
passenger and drivers side fascia panels. See Figure 10.

Figure 10
The tolerance in the vertical plane (A & B ) is 0.5mm.

If the chrome brightware strip on the “veneer face” fascia panel is still out of line, and is not within the specified tolerance then add/remove anticreak tape to adjust accordingly.
If the chrome strip is within the specified tolerance, refit all trim components.
To adjust passenger side and drivers side fascia panels in the inboard and outboard axis
Adjust (where necessary) the “BRD veneer face” fascia panel in both side to side and up and down axis as previously described.
Caution.
Under no circumstances should any attempt be made to adjust the “BRD” module inboard or outboard by adjusting any of the
four setting screws (arrows) shown in Figure 11.
The setting screws (arrows) are factory sealed and any attempt to make adjustments via these four screws may result in
failure of the rotating display and/or information display touch screen.
Any evidence of tampering will void warranty claims.

Figure 11
Measure the profile (D ) between the “BRD” veneer face fascia panel and the passenger and drivers side fascia panels. See Figure 12

Figure 12
The specified setting dimension for the “BRD” fascia panel is -0.5mm (under flush) +/- 0.5mm tolerance and MUST be equal on both sides.
If either of the passenger and drivers side fascia panels are out of tolerance and require adjustment, make a note of which point requires
adjustment and by how much on each panel.
Remove the appropriate passenger side or drivers side dashboard fascia panel. Refer to Repair Group 70, “Dashboard fascia panels - To
remove and fit”.
Carry out the following on the appropriate panel to bring in line with the “BRD veneer face” fascia panel.
Passenger side fascia panel inboard adjustment
With the fascia panel face down on a soft, clean and protective work surface, remove the appropriate spring clip(s) (arrow ) as required. See
Figure 13.

Figure 13

Note. The locator pin (1 ) is for adjustment the top of the fascia panel and locator pin (2 ) is for adjusting the bottom of the fascia panel. All
other locator pins are not affected.
Carefully file the “RPS” points (arrows ) by the required amount that the fascia panel needs to move in.

Figure 14

Note. The upper locator pin (2 ) has three “RPS” points (arrows ) whereas the lower locator pin only has two “RPS” points.
Refit the passenger side fascia panel and check that it fits to the specified tolerances.
Once the specified tolerances are met, refit all trim components.
Passenger side fascia panel outboard adjustment
With the fascia panel removed, apply anti-creak tape around the entire perimeter of the opening section of the appropriate receiving hole as
shown in Figure 15.

Figure 15

Note. Several layers of anti-creak tape may be required in order to push the fascia panel out to the required amount. Position (1 ) to push
the bottom of the fascia panel out and position (2 ) to push the top of the fascia panel out.
Driver side fascia panel inboard adjustment
With the fascia panel face down on a soft, clean and protective work surface, remove the appropriate spring clip/s from the locator pin.

Note. The locator pin (1 ) is for adjusting the bottom of the fascia panel and locator pin (2 ) is for adjusting the top of the fascia panel. All
other locator pins are not affected. See Figure 16.

Figure 16
Carefully file the “RPS” points (arrows ) by the required amount that the fascia panel needs to move in. See Figure 17

Figure 17

Note. The upper locator pin (1 ) has three “RPS” points (arrows ) whereas the lower locator pin (2 ) only has two “RPS” points.
Refit the driver side fascia panel and check that it fits to the specified tolerances.
Once the specified tolerances are met, refit all trim components.
Driver side fascia panel outboard adjustment
With the fascia panel removed, apply anti-creak tape around the entire perimeter of the opening section of the appropriate receiving hole as
shown in Figure 18.

Figure 18

Note. Apply anti-creak tape at position (1 ) to push the bottom of the fascia panel out and position (2 ) to push the top of the fascia panel
out. See Figure 18.
Once the specified tolerances are met, refit all trim components.

Required Parts and Tools
Anti-creak adhesive tape black. 10mm wide roll. Part No. 3W08008651CW