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64 07 19_NO INTERIOR HEATING FUNCTION WITH REMOTE START

SIB 64 07 19
NO INTERIOR HEATING FUNCTION WITH REMOTE START

2019-08-14

MODEL
Engineering
Designation

Model Description

Production Date

Affected Option Code

G05
G07
G14
G15
G20

X5 Sports Activity Vehicle
X7 Sports Activity Vehicle
8 Series Convertible
8 Series Coupe
3 Series Sedan

To June 30, 2019
To June 30, 2019
To June 30, 2019
To June 30, 2019
To June 30, 2019

1CR
1CR
1CR
1CR
1CR

SITUATION
Customer states that when the vehicle is started using Remote Engine Start, the vehicle interior does not heat up,
despite customer heater settings.

CAUSE
Software error in the automatic air conditioning control unit (IHKA).

CORRECTION
Program the vehicle.

PROCEDURE
1. Perform diagnosis with the latest version of ISTA, working through test module, if needed.

2. Program the vehicle using ISTA 4.18.32 or higher (released August 2019).
Target integration level
Model
G05 G07 G14 G15 G20

S18A-19-07-510 or higher

Note that ISTA will automatically reprogram and code all programmable control modules that do not have the
latest software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical Documentation /
Diagnostics and Programming / Programming Documentation.

WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the
BMW Certified Pre-Owned Program.
Control unit, air conditioning, front software
error/internal equipment fault

Defect Code:

6411230200

Labor Operation:
00 00 006

Labor Allowance:
Refer to AIR

Description:
Performing vehicle test (with vehicle diagnosis system –
checking faults) (Main work)

Or:
00 00 556

Refer to AIR

Performing vehicle test (with vehicle diagnosis system –

Copyright ©2019 BMW of North America, Inc.
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9/4/2019

64 07 19_NO INTERIOR HEATING FUNCTION WITH REMOTE START

checking faults) (Plus work)
And:
61 21 528
And, as necessary:
61 00 006
And:
61 00 730

Refer to AIR

Connect an approved battery charger/power supply
(indicated in AIR as Charging battery)

Work time (WT)

Performing vehicle diagnosis – test module

Refer to AIR

Programming/encoding control unit(s)

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006.
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require an
individual punch time and an explanation on the repair order and in the claim comments section.
During the same workshop visit, if a vehicle also requires another Technical Campaign or repair that also
includes programming and encoding the control units, the programming procedure may only be invoiced
one time.
Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which do not
have the latest software i-level. If one or more control module failures occur during this programming procedure:
Please claim this consequential control module-related repair work under the defect code listed in this
bulletin with the applicable AIR labor operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments section.
For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim this control module-related repair work using the
applicable defect code and labor operations (including diagnosis) in AIR.

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