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52 17 19_SECOND ROW SEATS INTERMITTENTLY ELECTRONICALLY INOPERATIVE

SIB 52 17 19
SECOND ROW SEATS INTERMITTENTLY ELECTRONICALLY
INOPERATIVE

2019-08-02

MODEL
Engineering
Designation

Model Description

G05

X5 Sports Activity Vehicle

G07

Production Date

Vehicles produced
from SOP August 1,
2018 thru July 31,
2019

X7 SAV

Affected Option
Code
Only vehicles with the
optional equipment SA
4UB third row seating
ALL vehicles

SITUATION
The second and/or third row of seats intermittently may not electronically function, preventing third
row access. The customer may state that one or more seats do not respond to any inputs from the
various switches.
One or more of the following fault codes may be stored in one or both of the seat modules:
FAH_G11 = Drivers side rear seat module
802D85 Hall backrest angle adjustment (forward / back seat adjustment)
802D83 Hall seat height adjustment (backrest angle adjustment third-row seating)
802D81 Hall forward / back seat adjustment (backrest angle adjustment)
802D87 Hall seat height adjustment (Easy Entry)
802E72 Backrest angle adjustment travel (forward / back seat adjustment)
802DE9 Forward / back seat adjustment travel (backrest angle adjustment)
802DF1 Forward / back seat adjustment travel (Easy Entry)

BFH_G11 = Passengers side rear seat module
802F85 Hall backrest angle adjustment (forward / back seat adjustment)
802F83 Hall seat height adjustment (backrest angle adjustment third-row seating)
802F81 Hall forward / back seat adjustment (backrest angle adjustment)
802F87 Hall seat height adjustment (Easy Entry)
803072 Backrest angle adjustment travel (forward / back seat adjustment)
802FE9 Forward / back seat adjustment travel (backrest angle adjustment)
802FF1 Forward / back seat adjustment travel (Easy Entry)
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CAUSE
Software in one or both of the seat modules.

CORRECTION
Carry out diagnosis with ISTA and check whether one of the fault codes listed above is stored. If one or
more of these faults are stored update the vehicle I-Level with ISTA 4.18.32 to S18A-19-07-539 or higher.

PROCEDURE
For conditions that are similar to the situation described:
1. Perform diagnosis with the latest version of ISTA
2. If one or more of the faults shown above are stored update the vehicle with
S18A-19-07-539 or higher

ISTA 4.18.32 to

ISTA 4.18.32 was released late July, 2019
Note that ISTA will automatically reprogram and code all programmable control modules that do not have
the latest software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation /
Diagnostics and Programming / Programming Documentation

3. If none of the faults above are stored then proceed with further diagnosis using ISTA, run
applicable test plans, and submit a TSARA case, if needed, for further support.

WARRANTY INFORMATION
When the BMW software solution becomes available, the following repair is covered under the terms
of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW
Certified Pre-Owned Program.
Defect Code:

6135691500

Seat module/control unit, seat permanent
malfunction

Labor Operation:

Labor Allowance:

Description:

00 00 006

Refer to AIR

Performing “vehicle test” (with vehicle diagnosis system –
checking faults) (Main work)

Refer to AIR

Performing “vehicle test” (with vehicle diagnosis system –
checking faults) (Plus work)

Refer to AIR

Connect an approved battery charger/power supply
(indicated in AIR as Charging battery)

Refer to AIR

Programming/encoding control unit(s)

Or:
00 00 556
And:
61 21 528
And:
61 00 730

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If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556
instead.
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
During the same workshop visit, if a vehicle also requires another Technical Campaign or repair that also
includes programming and encoding the control units, the programming procedure may only be invoiced
one time.
Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which do
not have the latest software i-level. If one or more control module failures occur during this programming
procedure:
Please claim this consequential control module-related repair work under the defect code listed in
this bulletin with the applicable AIR labor operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments
section.
For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim this control module-related repair work
using the applicable defect code and labor operations (including diagnosis) in AIR.

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