JTB00664NAS3

TECHNICAL BULLETIN
25 JUN 2019

© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly and
safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not
be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition
described affects your vehicle. Contact an authorized Jaguar service facility to determine
whether this bulletin applies to a specific vehicle.
INFORMATION

This bulletin supersedes TSB JTB00664NAS2/2019 dated 05 FEB 2019, which should either
be destroyed or clearly marked to show it is no longer valid (e.g. with a line across the
page). Only refer to the electronic version of this Technical Bulletin in TOPIx.
SECTION:

414-00

SUBJECT
/CONCERN:

Auto Stop/Start System Does Not Function As Expected

AFFECTED VEHICLE RANGE:

MODEL:

MODEL YEAR:

VIN:

ASSEMBLY PLANT:

F-TYPE (X152)

2016

K17984-K35309

Castle Bromwich

F-TYPE (X152)

2018

K41513-K55803

Castle Bromwich

F-PACE (X761)

2017-2018

045000-351698

Solihull

F-PACE (X761)

2018

992000-992635

MODEL:

MODEL YEAR:

VIN:

ASSEMBLY PLANT:

E-PACE (X540)

2018

Z00001-Z33532

Graz (Austria)

E-PACE (X540)

2018

370009-373232

Changshu

XF (X260)

2016-2017

Y00001-Y73375

Castle Bromwich

XF (X260)

2018

004001-234966

Changshu

XF (X260)

2018

T05001-T06017

XE (X760)

2016-2017

900000-979442

XE (X760)

2016-2018

901302-996709

XE (X760)

2017-2018

P00001-P43412

Castle Bromwich

XE (X760)

2018

878800-341759

Changshu

Solihull

MARKETS:

NORTH AMERICA

CONDITION
SUMMARY:

NOTE:
Pune assembled vehicles are affected by this technical bulletin.

SITUATION:
A customer may express a concern that the auto stop/start system does not function as
expected.
CAUSE:
Software issue.
ACTION:
Should a customer express this concern, follow the diagnostic procedure below.

TOOLS:


Jaguar Land Rover (JLR)
approved diagnostic
equipment


JLR approved diagnostic
equipment


JLR approved battery
support unit

WARRANTY:

NOTES:
Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain
the latest repair time.
The JLR claims submission system requires the use of causal part numbers. Labor
only claims must show the causal part number with a quantity of zero.

SRO

TIME
(HOURS)

CONDITION
CODE

CAUSAL
PART

Stop/start system - Healthcheck

86.80.90

0.2

04

T4A2711

Configure existing Gateway Module
(GWM)

86.98.05

0.2

04

T4A2711

DESCRIPTION

NOTE:
Normal Warranty procedures apply.

DIAGNOSTIC PROCEDURE:

18 Model Year (MY) vehicles and later
1.

CAUTION:
This procedure requires a minimum of Pathfinder 227 installed or later.

NOTE:
The Jaguar Land Rover (JLR) approved diagnostic equipment will read the
Vehicle Identification Number (VIN) for the vehicle and automatically take
the vehicle out of ‘Transportation Mode’ if required.

Connect the JLR approved battery support unit.

2.

Connect the JLR approved diagnostic equipment to the vehicle and begin a new
session.

3.

Follow the JLR approved diagnostic equipment prompts.
Select 'Guided Diagnostics – Powertrain – Engine – Auto Stop-Start
system'.
Select 'Run Diagnostics'.
Follow the JLR diagnostics - Stop Start healthcheck - on screen
prompts.
CAUTION:
Disconnect the JLR approved battery support unit before
starting the engine.

4.

If required, reset the vehicle to ‘Transportation Mode’.

5.

When all of the tasks are complete, exit the session.

6.

Disconnect the JLR approved diagnostic equipment and the JLR approved battery
support unit.

DIAGNOSTIC PROCEDURE:

17 Model Year (MY) vehicles and earlier

1.

CAUTION:
This procedure requires a minimum of SDD 156.03 and Software
Management Pack 314 installed or later.

NOTE:
The Jaguar Land Rover (JLR) approved diagnostic equipment will read the
Vehicle Identification Number (VIN) for the vehicle and automatically take
the vehicle out of ‘Transportation Mode’ if required.

Connect the JLR approved battery support unit.

2.

Connect the JLR approved diagnostic equipment to the vehicle and begin a new
session.

3.

Follow the JLR approved diagnostic equipment prompts.

Click here to run: Powertrain - Stop/start system - Healthcheck. (156.03 / 74310)
4.

If the hyperlink is not available, the application can be found as follows:
Select the 'Diagnosis' Session Type.
Select any of the following symptom:
Powertrain - Engine system - Starting system - Start-stop
system - Inoperative.
Powertrain - Engine system - Starting system - Start-stop
system - Intermittent operation.
From Recommendations, run ‘Powertrain - Stop/start system Healthcheck’.
NOTE:
Investigate and rectify any other auto stop/start inhibits other
than the 'Estimated Cold Cranking Voltage at Present State of
Charge'.

Click here to run: Configure existing module – Gateway module. (156.03 / 53400)
5.

If the hyperlink is not available, the application can be found as follows:
Select the 'Diagnosis' Session Type.
Select any of the following symptom:
Powertrain - Engine system - Starting system - Start-stop
system - Inoperative.
Powertrain - Engine system - Starting system - Start-stop
system - Intermittent operation.
Run and close the 'Datalogger' tool to reveal the 'Extras' tab,
select the 'Extras' tab.
Run ‘Configure existing module – Gateway module’.

6.

If required, reset the vehicle to ‘Transportation Mode’.

7.

When all of the tasks are complete, exit the session.

8.

Disconnect the JLR approved diagnostic equipment and the JLR approved battery
support unit.