NHTSA ID Number: 10164839
Manufacturer Communication Number: TSB-19-00-010
TSB/Document Date: 2019-09-16
Summary
This is a Technical Service Bulletin, containing the vehicle's new model features & service information, that was sent to dealers.
Page 1 of 12
SUBJECT:
NEW MODEL FEATURES &
SERVICE INFORMATION - 2020 OUTLANDER
No:
TSB-19-00-010
DATE:
August 2019
MODEL:
2020 Outlander
CIRCULATE TO:
[ ] GENERAL MANAGER
[ X ] PARTS MANAGER
[ X ] TECHNICIAN
[ X ] SERVICE ADVISOR
[ X ] SERVICE MANAGER
[ X ] WARRANTY PROCESSOR
[ X ] SALES MANAGER
PURPOSE
This bulletin contains important new model service
information and features for the 2020 Outlander (U.S.
models only). Review the details that follow to
familiarize yourself regarding new features and
options. Refer to the 2020 Outlander Service Manual
on MEDIC, MDL, or CD (p/n MSCD-007B-2020), and the
Owner's Manual for details on these and other
features.
AFFECTED VEHICLES
2020 Outlander
U.S. MODEL LINEUP
MODEL
4J12 - 2.4L SOHC MIVEC 16V 4 cyl.
6B31 - 3.0L SOHC MIVEC 24V 6 cyl.
6 spd. A/T w/shift
paddles
ES (2WD / S-AWC)
SE (2WD / S-AWC)
LE (2WD / S-AWC)
SP (2WD / S-AWC)
SEL (2WD / S-AWC)
GT (S-AWC)
SERVICE INFORMATION
See TSB-19-00-009 for 2020 Outlander Technical Specifications.
Copyright 2019 Mitsubishi
Motors North America, Inc.
Continued
The information contained in this bulletin is subject to change. For the latest version of this document, go to the
Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
(4852)
Page 2 of 12
TSB-19-00-010
NEW FEATURE HIGHLIGHTS
NOTE: 2020 Outlander is carried over from the 2019 model year with the following changes.
EXTERIOR
”MITSUBISHI” badge eliminated from
rear of vehicles
COMMENTS
All 2020 Mitsubishi vehicles
Red Diamond premium color replacing
Rally Red
Available for all 2020 Outlander
Automatic headlights
Standard on SE, LE, SP (already standard on
SEL and GT)
Front rain sensing windshield wipers
Standard on SE, LE, SP (already standard on
SEL and GT)
INTERIOR
Driver seat power lumbar support
COMMENTS
Standard on all 2020 Outlander, both power
and manual driver seats
Second row seat shape changed for
improved seating comfort
Standard on all 2020 Outlander
TRANSMISSION/DRIVE SYSTEM
New lightweight S-AWC system with Active
Yaw Control (AYC)
COMMENTS
Replaces previous S-AWC system on SE, LE,
SP, SEL, and GT
New S-AWC replaces AWC
ES models (previously equipped with AWC)
“GRAVEL” mode introduced
All 2020 models with S-AWC
HVAC SYSTEM
Blower fan changed to brushless motor type
for more efficient operation
COMMENTS
Standard on all 2020 Outlander
SAFETY & SECURITY
Forward Collision Mitigation (FCM) w/
Pedestrian Detection, Lane Departure
Warning (LDW), Automatic High Beam (AHB)
COMMENTS
Standard on SE, LE, SP, SEL, and GT
(previously option for SEL and GT in Touring
Package)
CONVENIENCE
New integrated overhead console
COMMENTS
Standard on all 2020 Outlander
Auto-dimming rearview mirror with
Homelink©
Standard on SE, LE, SP (already standard on
SEL and GT)
New 8-inch Smartphone-link Display Audio
unit, with redesigned HVAC controls
Standard on SE, LE, SEL, and GT
Redesigned HVAC controls
Standard on all 2020 Outlander
Additional rear USB charge port
Standard on SE, LE, SEL, and GT
New Mitsubishi Power Sound System (MPSS)
replaces Rockford Fosgate audio
Standard on GT, optional on SEL
Page 3 of 12
TSB-19-00-010
EXTERIOR
MITSUBISHI Badge
New for all 2020 Mitsubishi vehicles the
“MITSUBISHI” badge has been eliminated from the
rear of all models. Instead, the model name
appears on the left, and the trim name (SE, SEL, GT)
is shown on the right side.
Red Diamond Premium Paint Color
Red Diamond premium paint color replaces Rally
Red, and is now available for all 2020 Outlander
models.
Automatic Headlights
Automatic Headlights
Already standard on SEL and GT models, automatic
headlights are now standard on SE, LE, and SP
(Special Edition) trims.
Front Rain-sensing Windshield Wipers
Front Rain-sensing Wipers
Also already standard on SEL and GT models, front
rain-sensing wipers are now standard on SE, LE,
and SP (Special Edition) trims.
Page 4 of 12
TSB-19-00-010
INTERIOR
Driver Seat Power Lumbar Support
Now standard on all 2020 Outlander models, on both power and manual driver seats is a power
lumbar support. Operation switch is on the lower left side of the driver's seat as shown on power
and manual seats.
Power Driver Seat
Driver Seat Power Lumbar Support
Manual Driver Seat
Second Row Seat Shape Change
Standard on all 2020 Outlander, the second row seat shape has been changed to improve comfort
and support for passengers. The shape of the second row seats now matches more closely with
that of the front seats.
Second Row Seat Shape Change
Page 5 of 12
TSB-19-00-010
TRANSMISSION / DRIVE SYSTEM
New Lightweight S-AWC System with Active Yaw Control (AYC)
For all models equipped with S-AWC, a new lightweight Super All Wheel Control system
electronically distributes driving torque between the front and rear wheels. The new system also
includes Active Yaw Control (AYC) brake force which enhances tracking performance when
steering, enabling the driver to turn easily even in sharp corners. ES models previously equipped
with AWC now have the new S-AWC system.
New Super All Wheel Control System (S-AWC) with Active Yaw Control (AYC)
AYC brake force is
applied to the front
brakes when
cornering and
accelerating at the
same time
GRAVEL Mode introduced in S-AWC System
Along with the new S-AWC system comes a new
mode called “GRAVEL” replacing the previous “LOCK”
mode.
Page 6 of 12
TSB-19-00-010
HVAC SYSTEM
A/C Blower Fan Change
Brushless
blower motor
Blower Fan Changed to Brushless Motor Type
Standard for all 2020 Outlander the blower fan has
been changed from a brush motor to a brushless
motor for more efficient operation.
This change is in compliance with the CAFÉ
regulation in North America and features:
D
Reduced motor mass (downsized 130g/0.29lbs).
D
Reduced power consumption by 50W at peak
load to increase actuation efficiency of the
motor.
NOTE: There are no changes to maintenance
procedures with the new blower motor.
SAFETY & SECURITY
FCM / LDW / AHB
Now standard safety equipment on SE, LE, SP, SEL, and GT models, are Forward Collision Mitigation
(FCM) w/ Pedestrian Detection, Lane Departure Warning (LDW), and Automatic High Beam (AHB)
systems (previously available with SEL and GT Touring Packages).
Forward Collision Mitigation (FCM)
Lane Departure Warning (LDW)
Automatic High Beam (AHB)
Page 7 of 12
TSB-19-00-010
CONVENIENCE
Integrated Overhead Console
Integrated Overhead Console
Standard on all 2020 Outlander models is a new
integrated overhead console. Seat belt reminder
and Passenger Airbag indicator are located here.
Seat Belt & Passenger Airbag Indicators
Auto-dimming Rearview Mirror with Homelink©
New 8-inch Smartphone Link Display Audio
Auto-dimming Rearview Mirror with Homelink©
Now standard on SE, LE, SP, SEL, and GT models, is
the auto-dimming rearview mirror with Homelink©
(previously standard on SEL and GT).
New Generation 8-inch Smartphone-link Display
Audio
A new generation Smartphone-link Display Audio
with a large 8-inch display screen and new
graphical user interface display (GUI) comes
standard on most 2020 Outlander models: SE, LE
SP, SEL, and GT.
Page 8 of 12
TSB-19-00-010
CONVENIENCE (continued)
Redesigned HVAC Controls
Redesigned HVAC Control Dials
For all 2020 Outlander models, the HVAC controls
have an improved appearance and usability.
D
Changed from switch type to dial type
temperature controls for quicker operation.
D
Added “SYNC” switch to sync temperature
settings between driver and passenger.
D
Adopted gloss black with silver decoration for
enhanced visual quality.
Additional Rear USB Charge Port
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TSB/Document ID: TSB-19-00-010
Replacement Service Bulletin Number:
MFR Communication Date: 2019-08-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
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