Dress items on the removed unit must remain the same as the replacement engine (e.g., exhaust
manifolds, throttle body, etc.). Dealerships returning engines/components that have been even
partially disassembled will be judged as violating this procedure
and, as such, will be billed for all
materials furnished.
Notice: The exchange unit will be shipped with a quantity of oil; check oil level before starting the
engine.

WPC Request:
The Warranty Parts Center (WPC) will fax a Special Part Request to your dealership requesting the
return of the removed engine.
DO NOT wait for the warranty claim to be paid before returning the removed engine.
The Special Part Request will provide a request number.
This request number must be written on the outside of the return container using a permanent
marker.
Failure to write the request number on the return container may delay the processing of your
return.
If you do not receive the WPC Special P
art Request, contact Julie Cumo at 248-371-9939 (for rench
F
call PQC 1-866-654-7654)to obtain the proper paperwork in order to return the removed engine.
Failure to return the engine may result in a debit.

Shipping Preparation:
1. Remove the engine assembly/component as outlined in the applicable Service Manual.
2. Drain all fluids from the removed engine.
3. Retorque any fasteners that were loosened or removed to the original torque specification.
4. Remove any plastic shipping plugs and covers from the exchange unit and install them on the
removed unit.
5. If the concerned engine leaks, mark the area directly on the engine with a permanent mark
er.
6. Write the PQC case reference number on the repair order form.
7. Write the PQC case reference number directly on the component in a visible location.
8. Insert a copy of the WPC Special P
art Request, repair order with technician comments, and the
completed OEM EngineExchange Worksheet (template in this bulletin) into a plastic bag and
securely fasten to the engine.
9. Place the removed engine into the original shipping container
.

Shipping Instructions:
1. Write the WPC request number and the PQC case reference number on the outside of the
container with a permanent marker.
2. U.S. Dealers – Please go towww.gmwpc.com, click on the UPS emblem, enter your BAC and

select “dealer inquires.” Select “available forms” located on the left
side of the screen in blue, then
select “Central Transport BOL.” A partially complete BOL will appear
. Please print this Central
Transport BOL and fill out “from” section with your dealer information and complete the description
fields.
Canadian Dealers – Refer to the latest version of Corporate Bulletin Number
99-00-89-019 for
detailed shipping information.
3. Contact the specified carrier to arrange for pick-up of the removed engine. If lift gate service is
necessary, please request it at the time of arranging pick-up service.
4. Have the driver sign the bill of lading. Retain a copy of the signed bill of lading. Attach your copy
to the original repair order. This will be your proofof returning the removed engine.
5. Ship all return exchanges/components Third P
arty Freight Collect with appropriate paperwork to:
GM Warranty Parts Center
45 Northpointe Drive
Orion, MI 48359

OEM Engine Exchange Template
Caller’s Name/Position:
Parts Manager name:
Technician Name and Direct Phone:
Parts Dept fax number:
Dealership’s Current Address:
Vehicle Times In/Days Down
Is the part being requested for customer pa
y?
IF yes, why is this unit being requested for Customer a
Py (ex: accident, theft etc)
If no, continue with the following questions.
What is the customers concern?
Was the customers concern duplicated?
Was TAC contacted? (Y/N)
If yes, provide the following information
TAC Case#:
TAC Recommendations
Was the DMA contacted? (Y/N):
If yes, provide the DMA name/email:
Has the vehicle been modified with non-production accessories?
Is the vehicle for personal or commercial use?
Describe the engine failure:
Engine Broadcast Code: Example on label is "9GUG"
Engine Serial Number: Example on label is "18029006"
Does the vehicle have any DTCs in the ECM/TCM/BCM?
Are there any leaks (Y/N)

If no, continue to next question

If yes,

What type of leak?

Location of the leak?

Are there any Noises (Y/N)

If no, continue to next question

If yes, complete the following

What kind of noise?

Location and frequency of the noise?

When does is occur?

How long does it last?

Any Lubrication Concerns (Y/N)

If no, continue to next question

If yes, complete the following

Oil pressure readings:

Results of oil consumption test:

Was the oil contaminated?

If yes, what type of contamination?

Any Performance Concerns (Y/N)
If no, continue to next question

If yes, List

Low power?

Misfire?

Detonation?

Blue smoke?

White smoke?

Will engine crank?

Vibration?
Did the engine show evidence of the following

Overheating? (Y/N)

Coolant consumption?(Y/N)

Coolant contamination?(Y/N)

Low compression? (Y/N)

If yes, List Compression test readings:

Are there any leaks (Y/N)

If no, continue to next question

If yes,

What type of leak?

Location of the leak?
Are there any Noises (Y/N)

If no, continue to next question

If yes, complete the following

What kind of noise?

Location and frequency of the noise?

When does is occur?

How long does it last?

Any Lubrication Concerns (Y/N)

If no, continue to next question

If yes, complete the following

Oil pressure readings:

Results of oil consumption test:

Was the oil contaminated?

If yes, what type of contamination?

Any Performance Concerns (Y/N)
If no, continue to next question

If yes, List

Low power?

Misfire?

Detonation?

Blue smoke?

White smoke?

Will engine crank?

Vibration?
Did the engine show evidence of the following

Overheating? (Y/N)

Coolant consumption? (Y/N)

Coolant contamination? (Y/N)

Low compression? (Y/N)

If yes, List Compression test readings:
Once a glow plug is removed, inspect each ceramic glow plug tip.

If a broken glow plug is identified, document the cylinder.

Parts Information
Parts listed below will need to be replaced with engine replacement. Con rm part numbers in the parts system
when ordering. Part numbers can be subject to change.
Description

Part Number

Quantity

GASKET-EGR CLR INL PIPE

55496995

1

GASKET-EGR CLR INL PIPE
GASKET-EGR OTLT PIPE

55496996
55496936

1
1

GASKET-CTLTC CONV
GASKET-EGR VLV INL

55494570
55514453

1
1

GASKET-EXH SYS FRT
GASKET-TURBO COOL FEED AND RETURN PIPE

55494714
55496956

1
1

GASKET-EXH SYS FRT

84201691

1

CLAMP-EMIS RDCN FLUID INJR
CLAMP ASM-CTLTC CONV

55506825
55503171

1
1

NUT-EXH PRTLT FLTR
NUT-CTLTC CONV

15032594
15032594

3
4

Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor Operation

Description

4067490

Engine Replacement

Add

Administrative Allowance

Labor Time
Labor Time
Use Published Labor Operation
Time
$400.00
0.2 hr

*Use published labor operation time plus the administrative allowance indicated above.

Important: Applicable miscellaneous items such as engine oil and coolant should be added to the
part allowance amount and claimed inthe Parts Cost column and not included in the Net Amount
(DMN) column of the warranty claim.
Your cooperation is greatly appreciated. Prompt return of the original engine will increase the
effectiveness of this program.
If you have any questions regarding the exchange program administrative procedures, please
contact the Product Quality Center
.

Version History
Version

2

Modi ed

04/23/2019 - Created on.
08/14/2019 - Updated to make 2020 model year and update part number for
EGR valve inlet gasket.

© 2019 General Motors. All Rights Reserved.