Classification:

BT19-009

Reference:

Date:

NTB19-059

August 1, 2019

MOONROOF RATTLE
APPLIED VEHICLES:

2016 – 2019 Maxima (A36)

IF YOU CONFIRM
Customer reports


A rattle noise from the moonroof when driving with the moonroof open

OR


An abnormal noise when opening/closing the Moonroof.

ACTION
1. Inspect for a broken anti-rattle clip located on the left and right rear link assembly.
2. Replace anti-rattle clip(s) as needed.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.

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SERVICE PROCEDURE
NOTE: This procedure applies to the left and/or right side as shown in the photos. The
process is the same for either side.
You will be inspecting and possibly replacing the rear link with anti-rattle clip assembly. See
Figure 1 and Figure 2 below to become familiar with these components.

Anti-rattle clip

Anti-rattle clip
installed onto
rear link

Figure 1

1.

Figure 2

Inspect for a broken anti-rattle clip.
a. Use a finesse stick to lift the roof
finisher seal to access the Moonroof
rail.

Roof
finisher seal

Roof finisher

Figure 3

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2.

Inspect the Moonroof rail area outlined
in red for pieces of the anti-rattle clip.
Moonroof rail


Repeat steps 1 and 2 on the other
side of the Moonroof.



If pieces are found, continue to step
3 on the next page.

Figure 4



If no pieces are found, operate the Moonroof to the tilt position and inspect the antirattle clip installation on the rear link.



Refer to Figure 5 for an example of a GOOD anti-rattle clip. If no pieces of the antirattle clip (outlined in red) are missing or broken, this bulletin does not apply. Refer
to the ESM for further information.



If any part outlined in red is missing or damaged, continue to step 3 on the next
page.

Rear link
GOOD Anti-rattle clip

Moonroof rail
Figure 5

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3.

Remove the roof finisher seal by
slowly lifting UP.
NOTE: Performing this procedure on a
warm vehicle will assist in removal.

Figure 6

4.

Open the Moonroof.
Inboard screw (T25)

5.

Remove the inboard screw (single use
T25) securing the front of the roof
finisher.

Figure 7

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6.

Using a finesse stick, lift the roof
finisher at the front outside edge.

7.

Slide finesse stick down the length
of the outside edge of the roof
finisher to detach all pins.

8.

Remove the roof finisher.
NOTE: Some vehicles were
equipped with adhesive under the
roof finishers.


If the roof finisher released,
continue to step 14 on page 8.



If the roof finisher will not release
after the pins have been
detached, cut away any adhesive
as described in steps 9 - 13
starting on the next page.

Lift here

Figure 8

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9.

Cut adhesive from the roof finisher.


The red dotted line indicates where
the adhesive will be cut in the next
step.

Figure 9
10.

Using a suitable adhesive cutting tool
and starting at the front, cut the
adhesive between the roof finisher and
roof.

CAUTION: Apply tape on the roof to
avoid damage to the painted surfaces.

Adhesive
cutter

Tape

Figure 10

NOTE: It may be necessary to perform
this step more than once to cut
through all of the adhesive.

Figure 11
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11.

Using a finesse stick, lift the roof
finisher at the front outside edge.

12.

Slide finesse stick down the length
of the outside edge of the roof
finisher to detach all pins.
Remove any
adhesive in
the areas
in
these
areas
green.

13.

Adhesive was
removed from
this area in
step 10.

If the roof finisher will still not
release after the pins have been
released, cut away any adhesive
under the roof finisher indicated by
the green circles as shown in
Figure 12.

Lift here

Figure 12

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14.

Turn the ignition ON.

15.

Operate the Moonroof to the tilt
position.

16.

Remove the Moonroof bolt finisher.

Moonroof

Moonroof bolt
finisher

Figure 13

a. Pull the “Moonroof bolt finisher tab”
(plastic tab) down and away from the
Moonroof and allow it to rest in the
lowered position.

Moonroof bolt
finisher tab

Figure 14

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b. Insert a pocket screw driver between
the Moonroof bolt finisher and the
Moonroof in the location shown in
Figure 15.
c. Apply slight downward force to the
plastic tab end of the Moonroof bolt
finisher until the hole through the
steel tab can be seen.
d. Slide the pocket screw driver from
the plastic tab up to the hole in the
steel tab that the Moonroof release
clip is connected to.

17.

Plastic tab

Steel tab

Figure 15

Insert the pocket screw driver through
the hole in the steel tab to release the
retaining clip.


Figure 17 shows how the retaining
clip is released.

Figure 16

Figure 17

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18.

Remove the 2 (two) Moonroof
adjustment bolts from the rear link.

Rear link

Figure 18

19.

Slide the rear link toward the rear of
the vehicle and out of the Moonroof
rail.

Moonroof rail
Anti-rattle clip
Figure 19

20.

Remove any debris / anti-rattle clip
material from the Moonroof rail area,
outlined in red in Figure 20.

Moonroof rail

Figure 20

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21.

Install the rear link into the Moonroof
rail.

Guide
Guide pads
pads

NOTE: The guide pads on the rear link
must compress to fit inside of the
Moonroof rail.

Figure 21