NHTSA ID Number: 10164489
Manufacturer Communication Number: A9619432056019_1
TSB/Document Date: 2019-09-10
Summary
This bulletin contains instructions for when the anti-theft alarm went off for no reason or did not go off. Includes A3 Cabriolet 2015-2020, 2010-2020 A4 Allroad, 2018-2020 A5 Sportback, RS5 Cabriolet 2010-2012 and 2018-2020, 2018-2020 S5 Sportback, 2010-2011 S7, 2010 S8, 2019-2020 e-tron Quattro.
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TSB/Document ID: A9619432056019_1
Replacement Service Bulletin Number:
MFR Communication Date: 2019-08-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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96 Anti-theft alarm activates for no reason or does not activate
96 19 43 2056019/1 August 30, 2019.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
2010 - 2022
All
With anti-theft
Condition
Customer states:
The anti-theft alarm went off for no reason or did not go off.
Workshop findings:
No DTCs are stored.
Technical Background
Not applicable.
Production Solution
Not applicable.
Service
Find the corresponding data entry shown below that corresponds to the time of the customer concern.
You can find the causes for the activation of the alarm and (on some models) the activation date and time in the
following measurement value blocks:
A3 (8P) and Q3 (8U):
Diagnosis address 09
Reasons for activation including activation date and time: measurement value blocks 18 – 23.
A3 (8V) and Q3 (F3):
Diagnosis address 09
Reasons for activation including activation date and time: measurement value "alarm history data".
Page 1 of 3
© 2019 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
A4 (8K), A5 (8T), A5 Cabriolet (8F), Q5 (8R), A6 (4G), A7 (4G), A8 (4H), and R8 (4S):
Diagnosis address 46
Reasons for activation including activation date and time: measurement value blocks 18 – 24.
Tip: Information about measurement value block 18:
The trigger reason "Alarm triggered by ILM" means that the alarm siren was triggered by a command of the
convenience control unit J393. This means that the real reason for the alarm going off can be found in
measurement values 21-24.
TT (8J) model year 2010 – 2014:
Diagnosis address 09
Reasons for activation including activation date and time: measurement value blocks 18 – 23.
TT (FV):
Diagnosis address 09
Reasons for activation including activation date and time: Measurement value "alarm history data"
A6 (4F) and Q7 (4L):
Diagnosis address 46
Reasons for activation: Measurement value block 16.
A4 (8W), A5 (F5), A6 (4A), A7 (4K), A8 (4N), Q5 (FY), Q7/Q8 (4M), and Audi
e-tron quattro (GE):
Diagnosis address 46
Reasons for activation including activation date and time:
Measurement values "history data of anti-theft protection".
Measurement values "panic alarm".
Measurement values "anti-theft alarm history data for alarm triggering".
Tip: Information about measurement value "anti-theft alarm history data for alarm triggering":
The triggering reason "Alarm triggered by external system" means that the alarm siren was triggered by a
command of the convenience control unit J393. This means that the real reason for the alarm going off can be
found in the measurement values "history data of anti-theft protection".
R8 (42) from MY 2010:
Diagnosis address 09
Page 2 of 3
© 2019 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Reasons for activation including activation date and time: measurement value blocks 18 - 23
Tip: Information about measurement value block 18:
The triggering reason "Alarm triggered by ILM" means that the alarm siren was triggered by a command of the
convenience control unit J393. This means that the real reason for the alarm going off can be found in
measurement values 21-24.
Warranty
This TSB is informational only and not applicable to any Audi
Warranty.
Additional Information
All part and service references provided in this TSB (2056019) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2019 Audi
of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2019 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
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