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NHTSA ID Number: 10164420

Manufacturer Communication Number: TSB 19-2236

TSB/Document Date: 2019-09-06


Summary

Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoosteBay logo engine may exhibit a rattle noise. This may be more noticeable at idle. This may be due to a flexplate crack around the crankshaft. To correct the condition, follow the Service Procedure steps to replace the flexplate, transmission fluid pump, and torque converter. Follow the Service Procedure steps to correct the condition.


No.

Description
2015-2018 Edge FWD 2.0L EcoBoosteBay logo: Diagnose Noise, Remove Transmission And
Inspect Flexplate And Crankshaft Mounting Face For Damage (Pass), Replace The
Torque Converter, Flexplate, Flexplate Bolts And Transmission Front Pump (Can
Be Claimed With Operation E Or F) (Do Not Use With Any Labor Operations
Outside Of This Article)

192236A

9.3
Hrs.

2015-2018 Edge FWD 2.0L EcoBoosteBay logo: Diagnose Noise, Remove Transmission And
Inspect Flexplate And Crankshaft Mounting Face For Damage (Fail), Replace The
Torque Converter, Flexplate, Flexplate Bolts, Transmission Front Pump And Engine
Short Block (Can Be Claimed With Operation E Or F) (Do Not Use With Any Labor
Operations Outside Of This Article)

192236B

18.5
Hrs.

2015-2018 Edge AWD 2.0L EcoBoosteBay logo: Diagnose Noise, Remove Transmission And
Inspect Flexplate And Crankshaft Mounting Face For Damage (Pass), Replace The
Torque Converter, Flexplate, Flexplate Bolts And Transmission Front Pump (Can
Be Claimed With Operation E Or F) (Do Not Use With Any Labor Operations
Outside Of This Article)

192236C

10.6
Hrs.

2015-2018 Edge AWD 2.0L EcoBoosteBay logo: Diagnose Noise, Remove Transmission And
Inspect Flexplate And Crankshaft Mounting Face For Damage (Fail), Replace The
Torque Converter, Flexplate, Flexplate Bolts, Transmission Front Pump And Engine
Short Block (Can Be Claimed With Operation E Or F) (Do Not Use With Any Labor
Operations Outside Of This Article)

192236D

19.7
Hrs.

Vehicles Without Lane Departure: Additional Time To Check And Correct Front Toe
(Can be Claimed With Operation A-D Only)

192236E

0.6
Hrs.

Vehicles With Lane Departure: Additional Time To Check And Correct Front Toe
(Can be Claimed With Operation A-D Only)

192236F

0.8
Hrs.

Repair/Claim Coding
Causal Part:

6375

Condition Code: 01

Service Procedure

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1. Does the vehicle exhibit a rattle noise that has been isolated to the bellhousing?
(1). Yes - proceed to Step 2.
(2). No - this article does not apply. Refer to WSM, Section 100-01 for further diagnostics.
2. Release the fuel system pressure. Refer to Workshop Manual (WSM), Section 310-00A.
3. Remove the transmission and inspect the engine blockeBay logo mounting face for the presence of dowel pins. If
the dowel pins are not present in the engine blockeBay logo, inspect the transmission. If the dowel pins are
present in the transmission, remove the dowel pins and reinstall into the engine blockeBay logo prior to
transmission installation. Refer to WSM, Section 307-01A.
4. Remove the flexplate and inspect the crankshaft mounting face for damage. Are indentations present
on the edges of the crankshaft? (Figure 1)
(1). Yes - replace the torque converter, flexplate, flexplate bolts, and transmission front pump. Refer to
WSM, Section 307-01A. If dowel pins are damaged or missing, replace as needed. Proceed to Step 5.
(2). No - replace the torque converter, flexplate, flexplate bolts, and transmission front pump. Refer to
WSM, Section 307-01A. If dowel pins are damaged or missing, replace as needed. Proceed to Step
46.
Figure 1

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5. Evacuate the A/C system. Refer to WSM, Section 412-00.
6. Drain the cooling system. Refer to WSM, Section 303-03A.
7. Remove the degas bottle. Refer to WSM, Section 303-03A.
8. Remove the ground cable stud bolt. (Figure 2)
Figure 2

9. Disconnect the junction box electrical connector. (Figure 3)
Figure 3

10. Release the tabs. Lift and position the top part of junction box aside. (Figure 4)
Figure 4

11. Release the tabs and open the cover. (Figure 5)
Figure 5

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12. Remove the nuts and disconnect the wiring harness cables. (Figure 6)
Figure 6

13. Remove the bolts and detach the wiring harness retainers. (Figure 7)
Figure 7

14. Detach the wiring harness retainers from the engine mount and valve cover stud bolt. (Figure 8)
Figure 8

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15. Disconnect the powertrain control module (PCM) electrical connector, engine harness electrical
connector and retainer. (Figure 9)
Figure 9

16. Detach the coolant tube return hose retainer.
(1). Disconnect the lower radiator hose from the thermostat housing.
17. Push the intake manifold retainer in. Disconnect and position the brake vacuum tube aside. (Figure
10)
Figure 10

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18. Disconnect the vacuum tube at the brake vacuum pump and retainer. (Figure 11)
Figure 11

19. Disconnect the coolant hoses.
(1). For vehicles without an auxiliary heater, disconnect the coolant hose quick connect coupling.
(Figure 12)
(2). For vehicles with an auxiliary heater, detach the upper radiator hose retainer. (Figure 13)
Figure 12

Figure 13

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20. Disconnect the fuel tube and EVAP canister purge valve quick release couplings. (Figure 14)
Figure 14

21. Loosen the clamp and remove the charge air cooler (CAC) tube. (Figure 15)
NOTE: When removing any turbocharger air intake system components, make sure to cover any
open ports to prevent debris from entering the system. The turbocharger compressor vanes can
be damaged by even the smallest particles. All components need to be inspected and cleaned
prior to installation or reassembly.
Figure 15

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22. Disconnect the tailpipe and position aside. Discard the tailpipe fasteners. (Figure 16)
Figure 16

23. Remove and discard the exhaust gasket. Make sure the mating faces are clean and free of foreign
material. (Figure 17)
Figure 17

24. Remove the fasteners and position the fender splash shield aside on both sides of the vehicle. (Figure
18)
Figure 18

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25. Detach and disconnect the engine harness electrical connector. (Figure 19)
Figure 19

26. Disconnect the A/C compressor electrical connectors and wiring harness retainers. (Figure 20)
Figure 20

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27. Remove the nuts and disconnect the A/C lines. (Figure 21)
Figure 21

28. Remove the A/C compressor belt. Refer to WSM, Section 303-05A.
29. Drain the oil and install the drain plug. (Figure 22)
Figure 22

30. Using a lifting table, support and secure the engine. Use General Equipment Powertrain Jack and
wooden block as needed.
31. Disconnect special service tool 303-F070, Support Bar, Engine.

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32. Remove the front engine mount. (Figure 23)
Figure 23

33. Lower the engine.
34. Disconnect the heated oxygen sensor (H02S) and catalyst monitor sensor connectors. (Figure 24)
Figure 24

35. Remove the nuts and the catalytic converter. Discard the nuts. (Figure 25)
Figure 25

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36. Discard the catalytic converter gasket. Make sure the mating faces are clean and free of foreign
material. (Figure 26)
Figure 26

37. Position the cover aside and remove the nut and the positive battery cable. Disconnect the generator
electrical connector. (Figure 27)
Figure 27

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38. Detach the generator wiring harness retainers and position the harness on the transmission. (Figure
28)
Figure 28

39. Loosen the turbocharger inlet pipe clamp. Remove the engine appearance cover stud, bolt, and
turbocharger inlet pipe. (Figure 29)
Figure 29

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40. If necessary, install special service tool 303-050 (T70P-6000) Lifting Bracket, Engine. (Figure 30-31)
Figure 30

Figure 31

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41. Install the engine lift equipment.
42. Remove the adjustable mounting arm and/or engine support if installed.
43. Mount the engine to the engine stand.
44. Replace the short block. Refer to WSM, Section 303-01A.
45. To install the engine, reverse the removal procedure in this article. If dowel pins are damaged or
missing, replace as needed.
46. Apply Motorcraft® Multi-Purpose Grease Spray to the torque converter pilot hub prior to reassembly.
47. Install the transmission. Refer to WSM, Section 307-01A.

© 2019 FordeBay logo Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or LincolneBay logo dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. FordeBay logo Motor Company reserves the right to supersede this information with updates. The most recent
information is available through FordeBay logo Motor Company's on-line technical resources.

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TSB/Document ID: TSB 19-2236

Replacement Service Bulletin Number:

MFR Communication Date: 2019-08-07

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

MFR Component System:

MFR Component Subsystem:


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