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NHTSA ID Number: 10164280

Manufacturer Communication Number: sb_2019_13_20_MY

TSB/Document Date: 2019-09-09


Summary

A limited VIN range of vehicles have left the factory without the latest level .crp programs being installed within the ECU (Electronic Control) and TCU (Transmission Control) units.


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TSB/Document ID: sb_2019_13_20_MY

Replacement Service Bulletin Number:

MFR Communication Date: 2019-08-12

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING

MFR Component System:

MFR Component Subsystem:


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CARS
Date: 12.08.2019

Model: Specific VIN's within
the 2020 EvoraeBay logo GT Model Year Range

Number: 2019/13
USA

Copy files should be maintained by:
Service Manager

[Text
here].
[Text
here].

Service Reception

LotuseBay logo Technicians

Parts Manager

TITLE:
[Next
para
spacing]
[Next
para
spacing]
Procedure
to install
the latest level ECU & TCU .crp programs for EvoraeBay logo GT 2020 model year vehicles.

Yours
sincerely
/ Kind
regards,
(Delete
as as
appropriate)
Yours
sincerely
/ Kind
regards,
(Delete
appropriate)
REASON:
A limited VIN range of vehicles have left the factory without the latest level .crp programs being installed
within the ECU (Electronic Control) and TCU (Transmission Control) units.
[Name]
– [Title]
Latest
level
required
[Name]
–programs
[Title]
LOTUSeBay logo
CARS
LIMITED
CARS LIMITED
UnitLOTUS
Level/number
Reason for update
T +44
(0)1953
[######]
+44
(0)[####
######]
T +44
(0)1953
[######]
M +44
(0)[####
######] setting of diagnostic trouble code P0014
ECU
C132E0288
CorrectMVVT
Error
- false/unnecessary
[name]@lotuscars.com
[name]@lotuscars.com
for exhaust timing over-advanced or system performance (bank 1)
TCU

B132F0395

Correct a shift/control error

These latest level programs MUST be installed into the affected vehicles as soon as possible, (such
as at the time of pre-delivery inspection etc). An affected vehicle CANNOT be handed over to the customer before these updates are performed. These programs are now available, but at this time LotuseBay logo
TechCentre DOES NOT include the option to download these .crp files.
ACTION:
- As a temporary measure the .crp files have been added to the LotuseBay logo Dealer Portal. Once downloaded,
these files can be installed into any affected vehicle using your LotuseBay logo TechCentre laptop* and VCD
(Vehicle Communication Device) part number T000T1472F.
*Although LotuseBay logo TechCentre is not required for the update procedure, the dedicated TechCentre laptop must be used as the required VCD software is already installed.
- Check and identify any affected vehicles from your inventory stock, dealer demonstrators and customer records and ensure that this campaign action is performed at the first opportunity.
- Affected vehicles will be displayed if their VIN is entered on DC611 on LotuseBay logo Dealer Connect (campaign number 2019/13). A VIN list is also shown on page 3 of this bulletin.
LotuseBay logo TechCentre Laptop Preparation:
1. From the home page of the LotuseBay logo Dealer Portal the .crp program zip files are
located in: Aftersales>'EvoraeBay logo GT ECU
and TCU. CRP FILES FOR FEDERAL
VEHICLES' folder, (highlighted in yellow).
2.Download the zip file and save it onto
the desktop of your LotuseBay logo TechCentre
laptop.

2.
1.
Continued..

CARS

Bulletin number 2019/13
USA continued Page 2

Download view shown using Windows 10 operating system in conjunction with a Google Chrome web
browser, the downloading procedure may vary dependant on laptop operating system and web browser
used.
Note: The process shown below is for the C132E0288 ECU file, follow the same procedure to also
[Text
here].
download
the B132F0395 TCU file.
[Text
here].

para
spacing]
If[Next
the
file
is
initially
downloaded as a zip folder, follow steps 3 - 7, but if the file is downloaded as an
[Next
para
spacing]
unzipped folder then proceed straight from step 7.
Yours
sincerely
/ Kind
regards,
(Delete
as as
appropriate)
Yours
sincerely
/ Kind
regards,
(Delete
appropriate)
3.

[Name]
– [Title]
[Name]
– [Title]
LOTUSeBay logo
CARS
LIMITED
LOTUSeBay logo
CARS
LIMITED
T +44
(0)1953
[######]
(0)[####
######]
T +44 (0)1953 [######]M +44
M +44
(0)[####
######]
[name]@lotuscars.com
[name]@lotuscars.com

4.
4.
C132E0288

5.
5.

3. ‘Right click’ on the folder and select the 'Extract All' option from the message
window.

6.

4. Using the ‘Browse’ button Select 'Desktop' from the folder/drives window.
5.Select the 'Extract' button.
6.An unzipped folder should now be visible on the desktop.
7.Open the folder and select the ‘Please Read Me Instructions For Update’ prior to performing the program update.
Note: The programs contained within the files will NOT successfully run if the EXE file contained within the folder is activated whilst still located within the zip file.
The file extraction method shown may vary dependant on the 7.
operating system your laptop is running. The original downloaded zip file is no longer necessary and can be deleted.
To ensure that LotuseBay logo Cars has a record confirming that the calibration ID’s are now updated for that
specific VIN, please take a screenshot of the LotuseBay logo TechCentre ‘Vehicle Information’ screen once the
vehicles ECU and TCU programs are updated and forward the screenshot with the relevant VIN and
claim number information to LotuseBay logo Cars USA (Brian/Dave please confirm email address).
CHARGES:
Labor time for carrying out this procedure may be claimed by submitting a bulk entry claim on LotuseBay logo
Connect, option DC603, Bulk Entry Campaign, campaign number 2019/13, for 0.6 hrs.
Ends.

CARS

Bulletin number 2019/13
continued Page 3

2020 model year EvoraeBay logo GT VIN’s in sequential order applicable to campaign 2019/13
SCCLMDDN6LHA20002
SCCLMDDN2LHA10003
[Text
here].
SCCLMDDN8LHA10006
[Text
here].
SCCLMDDN4LHA10018
SCCLMDDN6LHA10019
[Next
para
spacing]
[Next
para
spacing]
SCCLMDDN2LHA10020
SCCLMDDN4LHA10021
Yours
sincerely
/ Kind
regards,
(Delete
as as
appropriate)
Yours
sincerely
/ Kind
regards,
(Delete
appropriate)
SCCLMDDN6LHA10022
SCCLMDDN8LHA10023
SCCLMDDNXLHA10024
SCCLMDDN7LHA20025
[Name]
– [Title]
[Name]
– [Title]
SCCLMDDN9LHA20026
LOTUSeBay logo
CARS
LIMITED
LOTUSeBay logo
CARS
LIMITED
SCCLMDDC7LHA10027
T +44
(0)1953
[######]
M +44
(0)[####
######]
T
+44
(0)1953
[######]
M +44
(0)[####
######]
SCCLMDDN7LHA10028
[name]@lotuscars.com
[name]@lotuscars.com
SCCLMDDN9LHA10029
SCCLMDDN5LHA10030
SCCLMDDC9LHA10031
SCCLMDDC6LHA20032
SCCLMDDN8LHA10121
SCCLMDDNXLHA10122
SCCLMDDN1LHA10123
SCCLMDDN2LHA20126
SCCLMDDN0LHA10128

1


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