Warranty Information
Policies and Procedures Bulletin

Number: VWP-17-13

Subject:

Date: Aug. 20, 2019

“Extended Emissions Warranty” Limited Warranty
Extension for 3.0L TDI Vehicles Gen. 2.2 SUV
(Model Year 2015-2016 Touareg) - REVISED

Questions? For any questions regarding this warranty extension, please contact the Warranty
Helpline at 1-866-306-8447 or warranty.helpline@vw.com.

This document modifies the
Volkswagen Warranty Policies and
Procedures Manual.

For Volkswagen 3.0 L TDI Generation 2.2 SUV vehicles repaired by the emissions modification recall, the
following warranty extension is applicable.
“Extended Emissions Warranty” Limited Warranty Extension
The Limited Warranty Extension is applicable to 3.0L TDI vehicles Generation 2.2 SUV with engine code CNRB.
Warranty Period
The warranty period for the “Extended Emissions Warranty” limited warranty extension shall be the greater of:
1) 10 years or 120,000 miles, whichever occurs first, from the vehicle’s original in-service date; or
2) 4 years or 48,000 miles, whichever occurs first, from the date and mileage of the emissions modification.
The vehicle's original in-service date is defined as the date the vehicle was delivered to either the original
purchaser or the original lessee; or if the vehicle was first placed in service as a "demonstrator" or "company" car,
on the date such vehicle was first placed in service.
Transferability
This limited warranty extension is fully transferable to subsequent owners.
What is Covered Under this Limited Warranty Extension
The "Extended Emissions Warranty" limited warranty extension consists of two parts, the Emission Control System
Warranty and the Engine Long Block Warranty.
Emission Control System Warranty
The emissions control system warranty covers all components that are replaced as part of the emissions
modification and any component that can reasonably be impacted by effects of the emissions modification,
including the OBD System and any malfunctions detected by the OBD systems. A detailed list of parts or systems
included in the warranty are listed in the table below.

Page 1 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.

Warranty Information
Engine Long Block Warranty
The engine long block warranty shall cover the engine sub-assembly that consists of the assembled block,
crankshaft, cylinder head, camshaft, and valve train. A complete list of parts included in the warranty is provided
in the table below.
What is Not Covered Under this Limited Warranty Extension
This Limited Warranty Extension does not cover:
Any damage or malfunctions caused by installation of non-EPA or non-CARB certified emissions related parts,
including such damage or malfunction to parts needed for proper diagnosis of a covered part.
Damage or malfunctions caused by outside influence, such as damage due to an accident, or vehicle misuse
or neglect, but only if the damage or malfunction is causally related to the accident or vehicle misuse.
Warranty Extension Coverage Limitations
The warranty and maintenance information that came with the owner's vehicle contains information on the
limited warranties applicable to their Volkswagen model. Owners should read these limited warranties carefully to
determine their warranty rights and obligations, as this information also applies to the coverage provided to them
in this warranty extension.
Vehicle Eligibility
To determine if a vehicle repaired by the emissions modification recall is eligible for the “Extended Emissions
Warranty” limited warranty extension, check the VIN in ElsaPro > Vehicle Data. If the warranty extension is
applicable to the vehicle, the "Enhanced Coverage" section of the "Vehicle Data" screen in ElsaPro will be
populated with the warranty extension parameters.
This Warranty Extension is applicable for vehicles with a totaled status as long as the previous damage is not the
cause of the current failure.
SAGA Warranty Claim Type
Dealers must use claim type G14 when submitting warranty claims for the “Extended Emissions Warranty” limited
warranty extension.
Loaner Vehicle Applicability
The cost or provision of a loaner vehicle for this warranty extension is applicable when the vehicle is projected to
be in the dealership’s possession for 3 or more hours.
SAGA Claim Coding
Claim Type
Service Number
Damage Code
Damage Location
Part Manufacturer Code
Outside Labor Operation
Causal Indicator

A1A
CU02
0010
Blank
MOB
CU020000
Select Outside Labor Operation
Page 2 of 5

© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.

Warranty Information
Important Information
For conditions that illuminate the MIL, and are not listed as a Service Number or Component, please submit the
extended emissions warranty claim using Service Number S656. Please also ensure a Guided Fault Finding log,
showing the DTC is uploaded to GFF paperless for review prior to submitting your claim to SAGA. If you have any
question or doubt about whether any component is covered under the 3.0L TDI Extended Emissions Warranty,
please contact the Warranty Helpline at 1-866-306-8447, select prompt 2.
Component Description

Service Number

Component Description

Service Number

1009

Fuel tank

2010

Core plug

1011

Fuel temperature sensor (G81)

2036

Piston

1310

Supply line

2038

Piston rings

1319

Return line

2039

Piston pin

1326

Fuel pump relay (J17)

2065

Connecting rod bearing (upper &
lower)

1330

Electric fuel pump

2066

Connecting rod

1340

Fuel pump control module (J538)

2070

Crankshaft

1348

Pedal position sender

2078

Crankshaft bearing (upper & lower)

1350

Accelerator pedal

2080

Crankshaft oil seal, flywheel end

1359

Turbocharger

2130

Crankshaft oil seal, pulley end

1374

Boost pressure actuator (VTG J724)
(contained within turbocharger)

2130

Balance shaft

1385

Balance shaft chain

1390

Camshafts

1505

Camshaft bearing

1510

Camshaft oil seal

1516

Intake valve

1560

Exhaust valve

1562

Cylinder head (cyl 1-3 & cyl 4-6)

1570

Cylinder head gasket

1571

Cylinder head fasteners

1572

Cylinder head cover

1582

Oil pressure switch

1705

Oil level/temperature sensor (G266)

1711

Oil pump/gasket

1720

Oil pressure regulator (N428)

1726

Oil pan (upper)

1745

Oil pan (lower)

1750

Engine coolant temp

1978

Long block/crankcase

EGR connecting pipe (EGR cooler to
turbocharger)
Turbo pressure pipe (pressure hose
to turbocharger)
Pressure hose
Air pipe (left charge air cooler to
pressure hose)
Turbo pressure pipe (air pipe to
pressure hose)
Turbo pressure pipe (left charge air
cooler to charge air tube)
Turbo pressure pipe (charge air tube
to right charge air cooler)
Turbo pressure pipe (right charge air
cooler to pressure hose)
Turbo pressure pipe (charge air tube
to turbo pressure hose)

2141
2141
2141
2141
2141
2141
2141
2141
2141

Charge air cooler (left or right)

2143

Connecting pipe

2157