NHTSA ID Number: 10163636
Manufacturer Communication Number: FA8533EN
TSB/Document Date: 2019-08-12
Summary
Announces campaign to address a potential issue in the C3 clutch housing
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TSB/Document ID: FA8533EN
Replacement Service Bulletin Number:
MFR Communication Date: 2019-07-18
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN:CLUTCH ASSEMBLY
MFR Component System:
MFR Component Subsystem:
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2019FA03
July, 2019
Page 1 of 7
SUBJECT:
4000 Series – Proactive Replacement – C3 Clutch Housing and C3 Bonded Piston
MODELS AFFECTED:
4000RDS, 4500EV, 4500RDS, 4500SP, 4700RDS, B500
VOCATIONS AFFECTED:
Various
Introduction:
Allison Transmission has identified a potential quality issue related to the C3 Clutch Housing and resulting factory
installation of the C3 Bonded Piston in certain 4000 Series transmissions. As a result, this Field Action is being
initiated to proactively replace those two components in select transmissions. The subject condition is not
applicable to the C4 Clutch Housing or C4 Bonded Piston.
This Field Action is limited to eligible transmissions detailed in Table 1. The removal and replacement of the
transmission may be performed by Authorized Dealers or Distributors, but replacement of the internal components
must be performed by a shop authorized to overhaul 4000 Series transmissions. Coordination of work between
shops to minimize the customer’s downtime will be the responsibility of the service channel members involved.
Table 1. Eligible Transmissions (Sorted by Transmission Serial Number)
Row
Transmission
Serial Number
OEM
VIN
E#
Model
1
6610541078
1M2LR2GC2KM002225
E016378
4500RDS
2
6610541079
Undetermined
E018887
4500RDS
3
6610541080
Undetermined
E018887
4500RDS
4
6610541081
5KKHAXDV4LLLS4214
E018594
4500RDS
5
6610541082
1FVHG3DV6LHLJ2775
E018594
4500RDS
6
6610541083
5KKHAXDV6LLLS4215
E018594
4500RDS
7
6610541085
5KKHAXDV1LLKW2755
E018594
4500RDS
8
6610541086
1NPCXPEX8KD629579
E016592
4500RDS
9
6610541087
1NPCXPEX1KD628368
E016592
4500RDS
10
6610541088
1NPCLK0X3KD625168
E016592
4500RDS
11
6610541089
1NPTLP0X1LD670477
E016592
4500RDS
12
6610541090
1NPCLK0X7KD650266
E016592
4500RDS
13
6610541091
1NPCLPEX1LD629064
E016592
4500RDS
14
6610541092
1NPCXPEX3KD629571
E016592
4500RDS
MC / FA8533EN
4682608
Copyright © 2019 Allison Transmission, Inc. All Rights Reserved.
2019FA03
July, 2019
Page 2 of 7
Table 1. Eligible Transmissions (Sorted by Transmission Serial Number) (cont'd)
Row
Transmission
Serial Number
OEM
VIN
E#
Model
15
6610541093
1NPCLK0X2KD650255
E016592
4500RDS
16
6610541094
Undetermined
E018876
4500RDS
17
6610541095
Undetermined
E016387
4500RDS
18
6610541096
1FVSF0CY8LLLD3381
E017524
4500RDS
19
6610541097
1NKZXJEX8KJ280633
E017561
4500RDS
20
6610541098
1NPCX7EX7KD628701
E017629
4500RDS
21
6610541099
1NKZLP0X6LJ305777
E017654
4500RDS
22
6610541100
1XPXD49X0KD627852
E017718
4500RDS
23
6610541101
1XKCD4TX2LR308566
E018233
4500RDS
24
6610541102
1NKDX4TX3LR359144
E017481
4500RDS
25
6610541103
Undetermined
E018202
4500EV
26
6610541104
Undetermined
E018203
4500EV
27
6610541105
1M2TE1GC1LM003079
E016377
4500RDS
28
6610541106
Undetermined
E018203
4500EV
29
6610541107
Undetermined
E018202
4500EV
30
6610541108
1MGR4GC9LM010532
E016378
4500RDS
31
6610541109
Undetermined
E018381
4500RDS
32
6610541110
10TGJ6Y164S079224
E017785
4500SP
33
6610541111
10TGJ6Y103S078603
E017785
4500SP
34
6610541112
10T2K1J21P1047577
E017785
4500SP
35
6610541113
Undetermined
E027607
4500RDS
36
6610541114
Undetermined
E017481
4500RDS
37
6610541115
Undetermined
E017481
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