NHTSA ID Number: 10162295
Manufacturer Communication Number: SB-19-39-001 R2
TSB/Document Date: 2019-07-08
Summary
Older versions of the Model S and Model X LH front drive unit clevis mount contain a bushing that allows the front drive unit to move side-to-side more than expected during hard accelerations, resulting in excessive vibrations coming from the front drive unit during hard acceleration. This is exclusively an NVH issue and does not otherwise affect steering functionality, braking, or acceleration.
SB-19-39-001
R2
Tesla
, Inc.
June 25, 2019
Service Bulletin
Replace LH Front Drive Unit Clevis Mount and Both
Front Halfshafts
Classification
Repair Bulletin
Section/Group
39 - Front Drive Unit
Country/Region
All
Year
2014 - 2019
Model
Model S, Model X
Version
Dual Motor
Bulletin Classification: This repair bulletin provides instructions and guidelines for a noted condition or a customer
concern. The information provided can address a broad range of known or perceived issues with the operation of Tesla![]()
vehicles. This bulletin might not be VIN-specific. These instructions assume knowledge of motor vehicle and high voltage
electrical component repairs, and should only be executed by trained professionals. Tesla
assumes no liability for injury or
property damage due to a failure to properly follow these instructions or repairs attempted by unqualified individuals.
This Service Bulletin supersedes SB-19-39-001 R1, dated 5-Jun-19. Each content change is marked by a vertical line in
the left margin. Discard the previous version and replace it with this one.
Condition
Older versions of the Model S and Model X LH front drive unit clevis mount contain a bushing that allows the front drive
unit to move side-to-side more than expected during hard accelerations, resulting in excessive vibrations coming from the
front drive unit during hard acceleration. This is exclusively an NVH issue and does not otherwise affect steering
functionality, braking, or acceleration.
Correction
An updated LH front drive unit clevis mount with an improved bushing is available which mitigates the condition. Upon
customer complaint, inspect the vehicle for excessive vibrations coming from the front drive unit during hard acceleration.
If the condition is present, update the LH front drive unit clevis mount and replace both front drive unit halfshafts.
Correction Description
Correction
Time
SB-19-39-001 Not Applicable
S011939001
0.00
Inspect Vehicle, Replace LH Front Drive Unit Clevis Mount And Both Front Halfshafts
(Model S)
S021939001
2.05
Inspect Vehicle, Replace LH Front Drive Unit Clevis Mount And Both Front Halfshafts
(Model X)
S031939001
2.10
SB-19-39-001
Page 1 of 9
Required Part(s): Part Number
1055366-00-H
2007073
1056323-00-A
1137112-00-A
1004350-00-A
1055663-00-A
1020296-00-B
1004356-00-B
2007090-00-C
1004351-00-A
1008722-00-A
1009169-00-A
Description
CLVS ASSY,DBL ISO,LHS MTR MNT,SDU-F
NUT HF M14x2.00 [10]-G720
BOLT HF M14x102 PC109
BOLT,TE,M10X1.5x48[10.9] U-ZNNI-MP CW
BLT BTNHD M10x1.50x57 [10.9] ZnAl-W
NUT PLATE ASSY,LHS MTR MNT,SDU-F
WASHER SAFETY M24x39
NUT HFPT M14-2.00 [10] ZnNi-W
NUT HF M10x1.25 PC10 PTP COLORED
NUT HF M10x1.50 [10] ZnAl-W
BOLT HF M8x30 PC109 ADH MAT
BOLT HF M14x2.00x50 DP [10.9] ZnAl-W
Quantity
1
2
2
2
2
1
2
2
2
2
4
2
1030616-00-D
1030615-00-D
For Model S vehicles:
HALFSHAFT, FR, RH, MODEL S HPDM
HALFSHAFT, FR, LH, MODEL S HPDM
1
1
1027115-00-D
1027111-00-D
For Model X vehicles:
HALFSHAFT, FR RH, MODEL X
HALFSHAFT, FR LH, MODEL X
1
1
Shop supplies:
Brake cleaner
Paint pen
Foldable funnel
Oil drain container
Wheel chocks
Molykote M-77 paste
These part numbers were current at the time of publication. Use the revisions listed or later,
unless otherwise specified in the Parts Manual.
Special Tool(s):
1096075-00-A
1498673-00-A
1081765-00-A
TOOL, HUB PULLER, HYDRAULIC
KIT, CABLE AXLE REMOVER
3/4 TON UNDERHOIST STAND
Procedure
1. Perform a test drive where safe, quickly accelerating to highway speeds.
•
If vibration under hard acceleration is not detected, discontinue this procedure.
•
If vibration under hard acceleration is detected, continue to the next step.
2. Remove the lug nut covers (if equipped) and loosen the lug nuts of the LH and RH front wheels.
3. Raise the vehicle, remove the LH and RH front wheels, and then remove the LH and RH front wheel center caps.
4. Reinstall the LH and RH front wheels and lug nuts (torque 175 Nm), and then lower the vehicle until the wheels are
touching the ground.
5. Loosen, but do not remove, the nuts that attach the LH and RH front halfshafts to the front hub assemblies
(torque 245 Nm).
6. Remove the rear underhood apron (refer to Service Manual procedure 12251102).
7. Remove the LH and RH underhood aprons (refer to Service Manual procedure 12251202).
8. Remove the front underhood apron (refer to Service Manual procedure 12251002).
SB-19-39-001
Page 2 of 9
9. If equipped, remove the HEPA filter inlet duct (refer to Service Manual procedure 18105001).
10. If equipped, remove the HEPA filter outlet duct (refer to Service Manual procedure 18105202).
11. Disconnect 12V power (refer to Service Manual procedure 17010200).
12. If equipped, remove the HEPA filter housing (refer to Service Manual procedure 18100202).
13. Remove the front skidplate (refer to Service Manual procedure 30011002).
14. Drain the front gearbox fluid (refer to Service Manual procedure 39300102).
15. Remove the bolt that attaches the lower intermediate shaft to the steering rack (torque 30 Nm) (Figure 1), and then
slide the shaft off the steering rack.
Figure 1
16. Remove the RH front wheel.
17. Remove the nut and discard the washer that attaches the RH halfshaft to the RH front hub assembly (Figure 2).
NOTE: The washer must be discarded and replaced with a new washer. The nut may be reused.
Figure 2
SB-19-39-001
Page 3 of 9
18. Install a hub puller on the RH front hub assembly, and then free the halfshaft from the hub splines (Figure 3).
Figure 3
19. Release the grommet that attaches the RH wheel speed sensor to the RH front knuckle (Figure 4).
Figure 4
20. Release the clip that attaches the RH wheel speed sensor to the RH front knuckle (Figure 5).
Figure 5
SB-19-39-001
Page 4 of 9
21. Remove the bolt and discard the nut that attaches the RH front knuckle to the RH front upper control arm
(torque 60 Nm) (Figure 6).
NOTE: The nut must be discarded and replaced with a new nut. The bolt may be reused.
Figure 6
22. Remove the bolt and nut that attach the RH front shock absorber to the RH front lower aft link (torque 140 Nm)
(Figure 7).
Figure 7
23. Remove and discard the nut that attaches the RH tie rod end to the RH front knuckle (torque 103 Nm), and then swing
the tie rod end away from the knuckle (Figure 8).
Figure 8
SB-19-39-001
Page 5 of 9
24. Remove and discard the nut that attaches the stabilizer bar to the stabilizer bar end link (torque 70 Nm), and then
swing the end link away from the stabilizer bar (Figure 9).
Figure 9
25. Remove the RH front halfshaft from the RH front hub assembly.
26. Use the cable axle remover to remove the RH front halfshaft from the RH front jackshaft (Figure 10).
Figure 10
27. Repeat steps 16 to 24 on the LH front halfshaft
28. Use the cable axle remover to remove the LH front halfshaft from the front drive unit.
SB-19-39-001
Page 6 of 9
29. Support the front drive unit with an underhoist stand (Figure 11).
Figure 11
30. Remove and discard the bolts that attach the LH front drive unit clevis mount to the LH front rail (torque 65 Nm)
(Figure 12).
Figure 12
SB-19-39-001
Page 7 of 9
31. Remove and discard the bolts and patched nut plate that attach the LH front drive unit clevis mount to the isolator
(torque 50 Nm) (Figure 13), and then remove the clevis mount from the vehicle.
Figure 13
32. Position the new LH front drive unit clevis mount on the vehicle, and then install the new bolts that attach the clevis
mount to the isolator (torque 50 Nm) (Figure 13).
NOTE: The flat side of the clevis mount (Figure 14, circled) faces the rear of the vehicle.
Figure 14
33. Install the new bolts that attach the clevis mount to the LH front rail (torque 65 Nm) (Figure 12).
TIP: Adjust the underhoist stand to help align the mounting holes.
34. Perform steps 26 to 17 in reverse sequence on the LH side of the vehicle.
NOTE: When performing step 22, only loosely install the bolt and nut that attach the LH front shock absorber to the
LH front lower aft link (Figure 7).
35. Perform steps 26 to 17 in reverse sequence on the RH side of the vehicle.
NOTE: When performing step 22, only loosely install the bolt and nut that attach the RH front shock absorber to the
RH front lower aft link (Figure 7).
SB-19-39-001
Page 8 of 9
36. Position the LH and RH front wheels on the vehicle, and then loosely install the lug nuts.
37. Position the lower intermediate shaft on the steering rack, and then install the bolt that attaches the shaft to the
steering rack (torque 30 Nm) (Figure 1).
38. Install the front skidplate (refer to Service Manual procedure 30011002).
39. Lower the vehicle until the wheels are touching the ground, and then tighten the LH and RH front wheel lug nuts
(torque 175 Nm).
40. Install the nuts and new washers that attach the LH and RH front halfshafts to the front hub assemblies
(torque 245 Nm).
41. Install the LH and RH front wheel center caps and lug nut covers.
42. Refill the front gearbox fluid (refer to Service Manual procedure 39300102).
43. Reconnect 12V power (refer to Service Manual procedure 17010200).
44. If equipped, install the HEPA filter housing (refer to Service Manual procedure 18100202).
45. Install the front underhood apron (refer to Service Manual procedure 12251002).
46. If equipped, install the HEPA filter inlet duct (refer to Service Manual procedure 18105001).
47. If equipped, install the HEPA filter outlet duct (refer to Service Manual procedure 18105202).
48. Install the LH and RH underhood aprons (refer to Service Manual procedure 12251202).
49. Install the rear underhood apron (refer to Service Manual procedure 12251102).
50. Use the touchscreen to calibrate the LH and RH rear doors (Model X only).
51. Set the vehicle to Standard height (air suspension only).
52. Move the vehicle to a 4 post lift and chock the wheels.
53. Tighten the bolts and nuts that attach the LH and RH front shock absorbers to the LH and RH front lower aft links
(torque 140 Nm) (Figure 7), and then mark each nut with a paint pen.
54. Perform a test drive where safe, quickly accelerating to highway speeds.
Affected VIN(s)
Affected Dual Motor Model S and Model X vehicles built before approximately May 15, 2019.
NOTE: This is a simplified summary of the affected VIN list. Refer to the VIN/Bulletin Tracker or
Customer/Vehicle profile to determine applicability of this bulletin for a particular vehicle.
For feedback on the accuracy of this document, email ServiceBulletinFeedback@tesla
.com.
SB-19-39-001
Page 9 of 9
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
- 【FOR END USER & DIYERS】 This error code reader AL319 is...
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: SB-19-39-001 R2
Replacement Service Bulletin Number:
MFR Communication Date: 2019-06-25
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA
AutoAuth: Now supports FCA
SGW module for Chrysler
, for Jeep
, for Dodge
(2018+), for Fiat
(2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford
, for Lincoln
, and for Mazda
ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order - 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW
, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford
, for Mazda
, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.




