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NHTSA ID Number: 10162255

Manufacturer Communication Number: T-SB-0171-16-Rev

TSB/Document Date: 2019-07-08


Summary

TSB: REVISION NOTICE May 20, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Tacoma vehicles. September 1, 2017 Rev1: ? Applicability has been updated to include 2017 model year Tacoma vehicles. ? The Introduction, Production Change Information, and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2016 ? 2019 model year Tacoma vehicles equipped with an automatic transmission may exhibit a vibration felt in the seat, floorboard, and/or steering wheel between 10 ? 30 mph, caused by a driveline vibration under deceleration. Follow the Repair Procedure in this bulletin to address this condition. NOTE ? This Service Bulletin ONLY applies to 4WD models equipped with 6AT. Do NOT use the spring part number found in the Service Bulletin for ANY manual transmission vehicles or PreRunner models. This could lead to NEW, currently nonexistent issues. ? If the vehicle is installed with an aftermarket suspension/body lift or leveling kit, this Service Bulletin does NOT apply.


T-SB-0171-16

Rev2

December 6, 2016

Driveline Vibration Under Deceleration Around 10 - 30
mph
Service
Category

Drivetrain

Section

Drive Shaft/Propeller Shaft

Market USA

Applicability
YEAR(S)

MODEL(S)

ADDITIONAL INFORMATION

2016 - 2019

Tacoma

VDS(s): CZ5AN, GZ5AN, SZ5AN
Engine(s): 2GR
Drive Type(s): 4WD
Transmission(s): 6AT

REVISION NOTICE
May 20, 2019 Rev2:
 Applicability has been updated to include 2018 – 2019 model year Tacoma vehicles.
September 1, 2017 Rev1:
 Applicability has been updated to include 2017 model year Tacoma vehicles.
 The Introduction, Production Change Information, and Repair Procedure sections have
been updated.
Any previous printed versions of this bulletin should be discarded.

Introduction

Some 2016 – 2019 model year Tacoma vehicles equipped with an automatic transmission may
exhibit a vibration felt in the seat, floorboard, and/or steering wheel between 10 – 30 mph,
caused by a driveline vibration under deceleration. Follow the Repair Procedure in this bulletin to
address this condition.
NOTE
 This Service Bulletin ONLY applies to 4WD models equipped with 6AT. Do NOT use the spring part
number found in the Service Bulletin for ANY manual transmission vehicles or PreRunner models.
This could lead to NEW, currently nonexistent issues.
 If the vehicle is installed with an aftermarket suspension/body lift or leveling kit, this Service Bulletin
does NOT apply.

© 2019 ToyotaeBay logo Motor Sales, USA

Page 1 of 14

T-SB-0171-16

Rev2

December 6, 2016

Page 2 of 14

Driveline Vibration Under Deceleration Around 10 - 30 mph
Production Change Information

This bulletin applies to all 2016 – 2019 model year Tacoma vehicles NOT equipped with the
TRDeBay logo Off-Road package option.

This Bulletin applies to 2016 model year Tacoma vehicles equipped with the TRDeBay logo Off-Road
package option produced BEFORE the Production Change Effective VINs shown below.
CAB TYPE

PRODUCTION CHANGE EFFECTIVE VIN

5TFGZ5AN#GX040536
3TMGZ5AN#GM039554

Double

5TFCZ5AN#GX040121
3TMCZ5AN#GM039538

Access

5TFSZ5AN#GX017523

NOTE
ALL TRDeBay logo Off-Road package vehicles produced AFTER the effective VIN change use the same springs in
production as the countermeasure part numbers listed in this Service Bulletin. Do NOT follow this Service
Bulletin for TRDeBay logo Off-Road equipped vehicles produced AFTER production change effective VINs provided
in the production change information table.

Warranty Information
OP CODE

DESCRIPTION

SU1903

Install Steering Wheel Damper
and Measure Joint Angle

SU1904

Install Steering Wheel Damper,
Measure Joint Angle,
and R & R Leaf Springs

TIME

OFP

T1

T2

45816-60030
48210-04700
48210-04810
48210-04710
48220-04340
48220-04450
48220-04350

9B

57

1.1
(Damper = 0.6)
(Measure Angles = 0.5)

2.1

APPLICABLE WARRANTY
 This repair is covered under the ToyotaeBay logo Basic Warranty. This warranty is in effect for
36 months or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.

© 2019 ToyotaeBay logo Motor Sales, USA

T-SB-0171-16

Rev2

December 6, 2016

Page 3 of 14

Driveline Vibration Under Deceleration Around 10 - 30 mph
Parts Information
PART NUMBER

CAB TYPE

PART NAME

QTY

48210-04840

Spring Assy, RR RH

1

48220-04480

Spring Assy, RR LH

1

48210-04830

Spring Assy, RR RH

1

48220-04470

Spring Assy, RR LH

1

Damper, Steering Shake

1

PREVIOUS

NEW

48210-04700
48210-04810
48210-04710
48220-04340
48220-04450
48220-04350
48210-04700
48210-04810
48210-04710
48220-04340
48220-04450
48220-04350

Double

Access

All

45713-35040

Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)

PART NUMBER

QTY

Digital Angle Gauge*

01815-00102

1

*Essential SST.

NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.

© 2019 ToyotaeBay logo Motor Sales, USA

T-SB-0171-16

Rev2

December 6, 2016

Page 4 of 14

Driveline Vibration Under Deceleration Around 10 - 30 mph
Repair Procedure

1. Confirm the vibration condition exists under the following conditions.
 Coast down or during braking

Speeds between 10 – 30 mph
NOTE
 Some level of driveline vibration is normal in ALL vehicles.
 The following method can be used to confirm if this bulletin applies to the vehicle.
1. Remove the rear driveshaft.
2. Shift into 4WD HI.
3. Test-drive the vehicle.

Does the vehicle exhibit a vibration under the conditions described above?

YES — Continue to step 2.

NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.

2. Remove the steering wheel pad.
CAUTION
Wait at LEAST 90 seconds AFTER disconnecting the cable from the negative (–) battery
terminal to disable the SRS system.

Refer to the TIS, applicable model and model year Repair Manual:

2016 / 2017 / 2018 / 2019 Tacoma:
Vehicle Interior – Supplemental Restraint Systems – “Supplemental Restraint Systems:
Steering Pad: Removal”

© 2019 Toyota Motor Sales, USA

T-SB-0171-16

Rev2

December 6, 2016

Page 5 of 14

Driveline Vibration Under Deceleration Around 10 - 30 mph
Repair Procedure (continued)

3. Remove the steering wheel switch wire
harness retainer bracket (ONLY for vehicles
with steering wheel mounted switches).

Figure 1.

1

4. Install the steering wheel damper with
two NEW screws in the locations shown.

Steering Wheel Switch Wire Harness
Retainer Bracket

Figure 2.

Torque: 2.35 N*m (24 kgf*cm, 20.8 in*lbf)
NOTICE
When disconnecting ANY airbag
connector, take care not to damage the
airbag wire harness.

NOTE
Secure the steering wheel switch wires to
the steering wheel damper bracket hooks
as shown.

1

Dam per

2

Steering Wheel Switch Wire Harness

3

Dam per Bracket Wire Retainer Hook

4

Screw

5

Driver Side Airbag Wire Harness

© 2019 ToyotaeBay logo Motor Sales, USA

T-SB-0171-16

Rev2

December 6, 2016

Page 6 of 14

Driveline Vibration Under Deceleration Around 10 - 30 mph
Repair Procedure (continued)

5. Install the steering wheel pad.
Refer to TIS, applicable model and model year Repair Manual:

2016 / 2017 / 2018 / 2019 Tacoma:
Vehicle Interior – Supplemental Restraint Systems – “Supplemental Restraint Systems:
Steering Pad: Installation”

6. Raise the vehicle using a drive-on hoist or wheel alignment rack.
NOTE
Vehicle suspension MUST be at ride height.

7. Verify which flange type the vehicle is equipped with.
 Large flange (Figure 3) – Continue to step 8.

Small flange (Figure 4) – Go to step 9.

Figure 3.

Figure 4.

1

Up

12

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TSB/Document ID: T-SB-0171-16-Rev

Replacement Service Bulletin Number:

MFR Communication Date: 2019-05-20

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


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