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NHTSA ID Number: 10162071

Manufacturer Communication Number: TSB 19-2208

TSB/Document Date: 2019-07-03


Summary

Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoosteBay logo engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly.


9L8Z-1177-C

Halfshaft Seal (AWD)

1

CV6Z-7086-A

PTU Compression Seal (AWD Only)

1

BB5Z4B422-C
YS4Z-3N324AA
DG9Z7G273-B

Halfshaft Retaining Circlip (All Models)
Halfshaft Retaining Strap (Escape/MKC)
Halfshaft Washer (All Models)

W718507S439

Transmission Support Insulator Bolts (Edge Only)

W520205S440

Transmission Support Insulator Nuts (Edge Only)

W716200S437

Transmission Fluid Cooler Tube Bolts (Edge Only)

W712146S437

Transmission Fluid Cooler Tube Bolts
(Fusion/MKZ/Edge Only)

W520215S440

Tie Rod End Nut (Fusion/MKZ/Edge)

W716075S442

Ball Joint Pinch Bolt (Escape/MKC)

W520415S442

Ball Joint Pinch Nut (Escape/MKC)

CN1Z7H424-B

Intermediate Shaft Seal (AWD Only)

1
1
1
1
1
1
1
1
1
1
1

XO-5W30Q1SP

Motorcraft® SAE 5W-30 Premium Synthetic Blend
Motor Oil (All Markets Except Canada)

6

CXO-5W30LSP6

Motorcraft® SAE 5W-30 Super Premium Motor Oil
(Canada Only)

6

VC-3-B

Motorcraft® Orange Concentrated Antifreeze/Coolant
(All Markets Except Canada)

1.1

CVC-3-B2

Motorcraft® Orange Concentrated Antifreeze/Coolant
(Canada Only)

1.1

TA-26

Motorcraft® Threadlock 262

1

Replace As Necessary
CM5Z12029-K

Ignition Coil

AA5Z9C587-A

High Pressure Pump Roller Tappet

EJ7Z-9276-B High Pressure Pump Drive Gasket
BB5Z2A572-B

Brake Vacuum Pump Gasket

CJ5Z-9439-A Intake Manifold Gasket
W704474S437

Turbo Stud

W712458S900

Turbo To Exhaust Stud

4
1
1
1
1
1
1

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F2GZ63600A58-A

Intermediate Shaft Bushing (AWD Only)

W714753S442

Front Brake Caliper Bolts (Escape/MKC)

W520203S442

Tie Rod End Nut (Escape/MKC)

1
1
1

Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions
Warranty Coverage. Warranty/ESP coverage limits/policies are not altered by a TSB. Warranty/ESP
coverage limits are determined by the identified causal part and verified using the OASIS part coverage
tool. For repairs covered by the New Vehicle Limited Warranty, completion of the procedure outlined in
this TSB does not require obtaining Prior Approval or completion of a Cost Cap.
Labor Times
Operation
No.

Description

Time

2017-2019 MKC AWD 2.0L EcoBoosteBay logo: Diagnose And Replace The Engine Long
Block (Do Not Use With Any Labor Operations Outside Of This Article)

DR192208A

14.7
Hrs.

2017-2019 MKC FWD 2.0L EcoBoosteBay logo: Diagnose And Replace The Engine Long
Block (Do Not Use With Any Labor Operations Outside Of This Article)

DR192208B

13.6
Hrs.

2017-2019 Escape 4X4 2.0L EcoBoosteBay logo: Diagnose And Replace The Engine
Long Block (Do Not Use With Any Labor Operations Outside Of This Article)

DR192208C

15.3
Hrs.

2017-2019 Escape 4X2 2.0L EcoBoosteBay logo: Diagnose And Replace The Engine
Long Block (Do Not Use With Any Labor Operations Outside Of This Article)

DR192208D

13.6
Hrs.

2015-2018 Edge AWD 2.0L EcoBoosteBay logo: Diagnose And Replace The Engine Long
Block (Do Not Use With Any Labor Operations Outside Of This Article)

DR192208E

15.0
Hrs.

2015-2018 Edge FWD 2.0L EcoBoosteBay logo: Diagnose And Replace The Engine Long
Block (Do Not Use With Any Labor Operations Outside Of This Article)

DR192208F

13.3
Hrs.

2017-2019 Fusion/MKZ AWD 2.0L EcoBoosteBay logo: Diagnose And Replace The
Engine Long Block (Do Not Use With Any Labor Operations Outside Of This
Article)

DR192208G

14.9
Hrs.

2017-2019 Fusion/MKZ FWD 2.0L EcoBoosteBay logo: Diagnose And Replace The
Engine Long Block (Do Not Use With Any Labor Operations Outside Of This
Article)

DR192208H

12.9
Hrs.

Vehicles Without Lane Departure: Additional Time To Check And Correct Front
Toe (Can be Claimed With Operation A-H Only)

DR192208J

0.6
Hrs.

Vehicles With Lane Departure: Additional Time To Check And Correct Front Toe
(Can be Claimed With Operation A-H Only)

DR192208K

0.8
Hrs.

Repair/Claim Coding
Causal Part:

6009

Condition Code: D8

Service Procedure
For repairs covered by the New Vehicle Limited Warranty, completion of the procedure outlined in
this TSB does not require obtaining Prior Approval or completion of a Cost Cap.
NOTE: Part availability for this TSB is initially limited and Dealers may experience temporary
backorders that will be filled as quickly as possible. Dealers are requested to order parts only
when required to complete a customer vehicle repair.

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1. For Edge/Escape vehicles, proceed to Step 3. For Fusion/MKZ/MKC vehicles, inspect the engine code
information label located on the end of the cam cover. (Figures 1-2) Refer to Figure 1 Callout 1 for the
engine part number location. Verify that the engine base part number matches the following
requirements:
(1). Fusion/MKZ - engine base part number is 910
(2). MKC - engine base part number is 206
Figure 1

Item

Description

1

Engine part number

Figure 2

2. Does the engine base part number match the requirements listed in Step 1?
(1). Yes - proceed to Step 3.
(2). No - this article does not apply. Refer to the Powertrain Control/Emission Diagnosis (PC/ED)
Manual for normal diagnostics.

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3. With the engine at normal operating temperature, pressurize the cooling system to 138 kPa (20 psi) and
hold for 5 hours. Refer to the coolant pressure test in Workshop Manual (WSM), Section 303-03A and
check for cooling system combustion gases.
4. Did coolant system pressure drop more than 27.57 kPa (4 psi) after 5 hours?
(1). Yes - proceed to Step 5.
(2). No - this article does not apply. Refer to the PC/ED Manual for normal diagnostics.
5. Remove the spark plugs and, using a borescope or equivalent, inspect and determine if coolant has
entered the cylinders.
6. Is coolant present in any cylinder?
(1). Yes - remove the engine and replace the long block. Refer to WSM, Section 303-01A.
(2). No - this article does not apply. Refer to WSM, Section 303-01 for normal diagnostics.

© 2019 FordeBay logo Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a FordeBay logo or LincolneBay logo dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. FordeBay logo Motor Company reserves the right to supersede this information with updates. The most recent
information is available through FordeBay logo Motor Company's on-line technical resources.

http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB19-2208/US/E...

7/1/2019

12

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TSB/Document ID: TSB 19-2208

Replacement Service Bulletin Number:

MFR Communication Date: 2019-06-27

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING

MFR Component System:

MFR Component Subsystem:


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