NHTSA ID Number: 10162039
Manufacturer Communication Number: SCI19-20
TSB/Document Date: 2019-07-02
Summary
On the vehicles affected by this bulletin, the vehicle program has to be upgraded. This allows the Intelligent Sleep Mode (ISM) system improvement to prevent batteries drain when ISM is enabled. This procedure shows how to generate the Vehicle Program last update and how to transfer the program to the vehicle owner. Refer to bulletin WB19-11 for the upgrade procedure.
i
SERVICE
CENTER
INFORMATION
DATE :
SUBJECT :
SCI19-20
June 2019
SECTION : 23 ACCESSORIES
MUX UPDATE-VEHICLE PROGRAM GENERATION
First Release
06-19-2019
APPLICATION
NOTICE TO SERVICE CENTERS
Verify vehicle eligibility by checking warranty bulletin status with SAP or via ONLINE WARRANTY
SYSTEM available on Service / Warranty tab of Prevost
website.
Model
VIN
X3-45 VIP commercial use
Model Year : 2017 - 2019
From 2PCCS3495HC736180 up to 2PCCS3491KC736457 incl.
X3-45 VIP motorhomes
Model Year : 2017 - 2019
From 2PCBS3492HC736181 up to 2PCBS3491KC736437 incl.
From 2PCG33490HC736182 up to 2PCG33495KC736461 incl.
X3-45 coaches
Model Year : 2017 - 2019
and
From 4RKG33491H9737417 up to 4RKG33498K9737633 incl.
X3-45 Commuter
Model Year : 2018 - 2019
From 4RKJ33492J9737485 up to 4RKJ33495K9737546 incl.
and
2PCJ33493JC736317
2PCJ33491KC736432
X3-45 incomplete
Model Year : 2017 - 2019
From 2PCS33491HC736203 up to 2PCS33498KC736416 incl.
H3-41, H3-45 coaches
Model Year : 2019 - 2020
From 2PCH33493KC710185 up to 2PCH3349XKC720700 incl.
H3-45 VIP motorhomes
Model Year : 2019
From 2PCV33496KC710295 up to 2PCVS3499KC720693 incl.
This bulletin does not necessarily apply to all the above-mentioned vehicles, some vehicles may have been modified
before delivery. The owners of the vehicles affected by this bulletin will be advised by a letter indicating the Vehicle
Identification Number (VIN) of each vehicle concerned.
Writer:
ML
SCI19-20
Page 2 / 3
DESCRIPTION
On the vehicles affected by this bulletin, the vehicle program has to be upgraded. This allows the
Intelligent Sleep Mode (ISM) system improvement to prevent batteries drain when ISM is enabled.
This procedure shows how to generate the Vehicle Program last update and how to transfer the program
to the vehicle owner. Refer to bulletin WB19-11 for the upgrade procedure.
Owner needs to make an appointment in a Prevost Service Center or contact a Prevost Service
representative to have the vehicle program to be upgraded. It requires VPG (Vehicle Program Generator)
software.
Owner equipped with the required tools has to contact a Prevost Service representative to have the
vehicle program last update to be generated and transfer.
PROCEDURE
1. Table 1 shows the minimum revision
number needed, according to the vehicle
program number.
2. Open VPG.
Table 1
MINIMUM REVISION NUMBER PER VEHICLE
PROGRAM
06100076
06100110
06100111
06100113
06100122
06100123
06100124
06100173
REVISION
P33
P23
P25
P19
P10
P10
P10
P04
3. Make sure that the current value for the ISLEEP parameter is ‘’YES’’.
Writer:
ML
SCI19-20
Page 3 / 3
4. Set the parameters as needed.
5. Generate the program.
6. Close VPG.
7. Locate the program:
C:\MUX_Local_V2\GenProg if you
have generated the program offline.
C:\MUX_Prod_V2\GenProg if you
have generated the program online.
8. The vehicle program file name includes the
short VIN.
9. Rename the file and add the extension
‘’.txt’’ after the extension ‘’.exe’’.
10. Send the file to the owner by email.
11. Bulletin is complete.
Writer:
ML
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TSB/Document ID: SCI19-20
Replacement Service Bulletin Number:
MFR Communication Date: 2019-06-27
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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