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NHTSA ID Number: 10162035

Manufacturer Communication Number: IK1300176

TSB/Document Date: 2019-07-02


Summary

This document will guide the user through repair direction to configure Transmission Control Module (TCM) to provide the correct transmission gear range monitor value to the Premium or Base Electronic Gauge Cluster (EGC).


IK1300176 - MV Cluster Transmission Gear Monitor displays "--"

Page 1 of 3

Countries:

CANADA, UNITED STATES Document ID: IK1300176

Availability:

ISIS, IsSIR

Revision:

1

Major System:

TRANSMISSION

Created:

6/5/2019

Current Language: English

Last Modified: 6/10/2019

Other Languages: NONE

Author:

Viewed:

David Horner

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Title : MV Cluster Transmission Gear Monitor displays "--"
Applies To : Allison 2000 Series Transmission

CHANGE LOG
Please refer to the change log text box below for recent changes to this article:
06/10/2019 - Updated 'Special Tools / Software'
06/07/2019 - Initial Article Release


DESCRIPTION
This document will guide the user through repair direction to configure Transmission Control Module (TCM) to provide the
correct transmission gear range monitor value to the Premium or Base Electronic Gauge Cluster (EGC).
NavistareBay logo has identified an incorrect TCM parameter configuration that was configured during vehicle end of line programming
which causes transmission gear range monitor to display dashes "--" (Figure 1) instead of transmission current range / gear
(Figure 2). InternationaleBay logo dealers who are authorized by Allison for TCM reprogramming may complete the repair below.
InternationaleBay logo dealers not authorized by Allison for TCM reprogramming must transfer the repair to an authorized Allison facility to
configure the TCM to allow the EGC to monitor transmission current range via J1939.
Click Here to locate the nearest authorized Allison TCM reprogramming facility by following the on screen directions.
NOTE: The repair below only applies to MV vehicles built 3/28/2017 - 11/12/2018 equipped with Allison 2000 series
transmission.

Figure 1: EGC Transmission Gear Monitor (MON) displaying
dashes "--" for transmission range / gear

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 7/1/2019

IK1300176 - MV Cluster Transmission Gear Monitor displays "--"

Page 2 of 3

Figure 2: EGC Transmission Gear Monitor (MON)displaying
correct value for transmission range / gear

SYMPTOM(s)
Diagnostic Trouble Code(s) & Dashboard Indicator Light(s):
DTC/Light

Description

Not Applicable
Customer Observations or Concerns:
Transmission Gear Range Monitor displays dashes (Figure 1) instead of current transmission gear range (Figure 2)

SPECIAL TOOL(s) / SOFTWARE
Tool Description

Tool Number

Comments

Allison TCM Reflash

Instructions
Reprogramming

SERVICE PARTS INFORMATION
Description

Part Number

Quantity Required

Notes

Not Applicable

DIAGNOSTIC STEP(s)
Not Applicable

REPAIR STEP(s)
PROCEDURE WHEN NOT ALLISON REPROGRAMMING CERTIFIED:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.

Bring vehicle into shop and park on a flat surface
Shift transmission into park or neutral, set parking brake, and install wheel chocks
Loosen TCM harness jack screw, remove connector from TCM
Remove TCM mounting bolts
Locate & transfer TCM to authorized Allison TCM reprogramming location
Configure TCM parameter; J1939 Broadcast: ETC2 Range Parameter Format (30210), from 4th Gen Compatible (0), to
5th Gen Format (1)
Install TCM mounting bolts
Install 80 Way harness connector
Tighten 8mm hex head jack screw to 2.0 - 3.2 Nm (18-28 LB-IN)
Remove wheel chocks
Return vehicle to service

PROCEDURE WHEN ALLISON REPROGRAMMING CERTIFIED:

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 7/1/2019

IK1300176 - MV Cluster Transmission Gear Monitor displays "--"

Page 3 of 3

1. Bring vehicle into shop and park on a flat surface
2. Shift transmission into park or neutral, set parking brake, and install wheel chocks
3. Configure TCM parameter J1939 Broadcast: ETC2 Range Parameter Format (30210) from 4th Gen Compatible (0), to 5th
Gen Format (1)
4. Remove wheel chocks
5. Return vehicle to service

WARRANTY INFORMATION
Warranty Claim Coding:
• Major Group - Transmission (13)
• Group - Auto Transmission (13908)
• Noun - Re-Program Transmission Parameters (810)
Refer to the Warranty Coding Manual for Group and Noun Codes.

Standard Repair Time(s):
Refer to the SRT Manual for Repair Times

OTHER RESOURCES
Master Service Information Site
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Copyright © 2019 NavistareBay logo, Inc.

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 7/1/2019

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TSB/Document ID: IK1300176

Replacement Service Bulletin Number:

MFR Communication Date: 2019-06-10

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

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