NHTSA ID Number: 10161952
Manufacturer Communication Number: 19NA105
TSB/Document Date: 2019-07-01
Summary
This informational bulletin provides information for dealers/technicians on front seat back cover(s) loose near side air bag cover.
Service Bulletin
Bulletin No.:
19-NA-105
Date:
May, 2019
INFORMATION
Subject:
Information on Front Seat Back Cover(s) Loose Near Side Air Bag Cover
Brand:
Model:
Chevrolet
Opel /
Vauxhall
Model Year:
VIN:
from
to
2017
2018
Ampera-e
2017
2018
Involved Region or Country
Copyright 2019 General Motors LLC. All Rights Reserved.
from
North America, Korea, Middle East, Europe
to
Engine:
All
All
Page 2
May, 2019
Bulletin No.: 19-NA-105
5331850
Condition
5331852
Note: Examples of a driver and passenger seat exhibiting the condition are shown in the
graphics above.
Some customers may comment on one, or both, of the front seat back cover(s) coming
loose around the side air bag cover.
Bulletin No.: 19-NA-105
May, 2019
Page 3
Note: A 2nd design seat cover has been released for service, which contains additional
side J-channels to help achieve proper retention of the cover to the seat frame.
The cause of the condition may be one or more of the following:
Cause
5331854
• The seat cover may be an early design, which didn’t include side J-channels (1).
These J-channels were recently added to improve the fit and retention of the cover.
The lower area circled is an area of intended non-attachment.
• The upper support bracket on the outboard side of the seat, may be damaged or
warped out of shape.
• The seat contained a 2nd design seat cover, however the J - channels were not
installed correctly onto the seat frame.
Correction
If found to be the original design, replace the seat back cover(s) with the new design
cover; and if the cover is new design, reinstall the seat cover and replace the upper
support bracket(s) as necessary.
Note: Refer to SI for the updated front seat back cover replacement procedure. Also,
more detail on the procedure can be attained by viewing the Emerging Issue Video of
April 2019. In Canada, review the April 2019 edition of TAC Talk.
Refer to Front Seat Back Cover and Pad Replacement (2nd Design) in SI.
Parts Information
Warranty Information
Use the vehicle identification number (VIN), SI, and the
GM Electronic Parts Catalog to determine the proper
part to order.
For vehicles repaired under warranty, use:
Version
1
Modified
Released May 09, 2019
Labor
Operation
Description
Labor Time
7023770
Front Seat Back Cover and
Pad Replacement
Use
Published
Labor
Operation
Time
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION
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TSB/Document ID: 19NA105
Replacement Service Bulletin Number:
MFR Communication Date: 2019-05-09
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SEATS
MFR Component System:
MFR Component Subsystem:
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