Jason Guidi
Manager - Warranty, Regulatory & Compliance

May 23, 2019
Subject: Low Pressure Fuel Sensor Extended Warranty
To: All U.S. and Canadian Volvo Retailers
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has
voluntarily decided to extend warranty coverage on certain model year 2015 – 2016 S60, V60, XC60,
S80, XC90, XC70 models. Volvo has determined that there is the potential for the wire bonding inside the
Low Pressure Fuel Sensor (LPS) to become damaged over time. This condition can illuminate the Check
Engine Lamp in the Driver Information Module with Diagnostic Trouble Code (DTC) ECM-P018C00.
The corrective action is to replace the Low Pressure Fuel Sensor per VIDA instructions, if the vehicle
displays the condition listed in this bulletin.
For eligible vehicles that are beyond the manufacturer warranty period, Volvo will extend the warranty
coverage for the Low Pressure Fuel Sensor for 8 years or 80,000 miles from the original vehicle in service
date. Coverage is limited to the symptoms described in this bulletin for the Low Pressure Fuel Sensor
only.
The 8 year extended warranty only applies to vehicles which have exceeded the 4 year or 50,000 miles /
80,000 kilometers New Vehicle Warranty by time or mileage.
The limitations and conditions for this extended warranty are identical to the Volvo New Vehicle
Warranty. Please refer to the Warranty and Maintenance Records Information booklet for details.
OWNER NOTIFICATION
Owners of eligible vehicles will be mailed a notification letter with details of this extended warranty
coverage in June.
RETAILER RESPONSIBILITIES
• Quality Bulletin
• Parts Bulletin

Volvo Car USA LLC
1 Volvo Drive
Rockleigh, NJ 07647

1(2)
Telephone +1-201-768-7300
volvocars.us

It is the retailer’s responsibility to review the details provided in the materials listed below with all
involved personnel.
Please check Vehicle Inquiry for vehicle eligibility prior to performing this repair.
All vehicles should be checked for any incomplete actions.
If you have any questions about this or any other field service action, please contact me or any member of
the Warranty, Regulations and Compliance office.
Drive Safely,

Jason Guidi
Director – Regulatory & Compliance
617-784-6027
[email protected]

2(2)

VOLVO CAR

SERVICE AND PARTS BUSINESS

Quality Bulletin
TITLE:

Extended Warranty P29929: Low Pressure Fuel Sensor
Model Year 2015 - 2016 S60, V60, XC60, S80, XC90, XC70
GROUP:

CAT/NO:

ISSUING DEPARTMENT:

CAR MARKET:

23

P29929

Warranty

United States and Canada

REFERENCE BULLETINS:

PB P29929
Service Personnel:
Read and initial

SERVICE
MANAGER

SERVICE
WRITER

ISSUE DATE:

STATUS DATE:

2019-05-23

2019-05-23

WARRANTY
ADMINISTRATOR

Page 1 of 3
“Right first time in Time”

BULLETIN REFERENCE PB P29929
A.
B.
C.
D.
E.
F.
G.
H.

EXTENDED WARRANTY DESCRIPTION
VEHICLES INVOLVED
PARTS INFORMATION/PARTS RETURN
OWNER NOTIFICATION
RETAILER RESPONSIBILITY
REIMBURSEMENT PROCEDURES
TECHNICIAN COMPETENCY REQUIREMENT
RETAILER ALLOWANCE AND CLAIM SUBMISSION

A.

VOLVO EMBLEM EXTENDED WARRANTY DESCRIPTION
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has
voluntarily decided to extend warranty coverage on certain model year 2015 – 2016 S60, V60,
XC60, S80, XC90, XC70 models. Volvo has determined that there is the potential for the wire
bonding inside the Low Pressure Fuel Sensor (LPS) to become damaged over time. This condition
can illuminate the Check Engine Lamp in the Driver Information Module with Diagnostic Trouble
Code (DTC) ECM-P018C00.
The corrective action is to replace the Low Pressure Fuel Sensor per VIDA instructions, if the
vehicle displays the condition listed in this bulletin.
For eligible vehicles that are beyond the manufacturer warranty period, Volvo will extend the
warranty coverage for the Low Pressure Fuel Sensor for 8 years or 80,000 miles from the original
vehicle in service date. Coverage is limited to the symptoms described in this bulletin for the Low
Pressure Fuel Sensor only.
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2019 VOLVO CAR USA, LLC

Quality Bulletin P29929
The 8 year extended warranty only applies to vehicles which have exceeded the 4 year or 50,000
miles / 80,000 kilometers New Vehicle Warranty by time or mileage.
The limitations and conditions for this extended warranty are identical to the Volvo New Vehicle
Warranty. Please refer to the Warranty and Maintenance Records Information booklet for details.
B.

VEHICLES INVOLVED
NOTE:

RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO
BEGINNING REPAIR FOR THIS EXTENDED WARRANTY.

Vehicle eligibility must be confirmed:
• Inquire via VRC2 – Vehicle Warranty where the message “Low Pressure Fuel Sensor-EXT
WTY P29929” will appear for eligible vehicles. Only vehicles with this message are eligible
for this extended warranty.
C.

PARTS INFORMATION / PARTS RETURN
Please refer to the Technical Journal and Parts Bulletin for parts information.
PARTS RETURN
Low Pressure Fuel Sensors replaced under this extended warranty program will not be required to
be returned.

D.

OWNER NOTIFICATION
Owners of eligible vehicles will be mailed a notification letter with details of this extended
warranty coverage in June.

E.

RETAILER RESPONSIBILITY
Only replacements based on the diagnosis and which is a result of a Low Pressure Fuel Sensor issue
described in this bulletin, will be covered by this extended warranty and performed at no charge.

F.

REIMBURSEMENT PROCEDURES FOR CUSTOMERS WHO PREVIOUSLY PAID FOR
THIS REPAIR
U.S. Customers send the repair order with a copy of the customer letter to:
Volvo Car USA LLC
Low Pressure Sensor Extended Warranty
1 Volvo Drive
P.O. Box 914
Rockleigh, NJ 07647

Canadian customers send the repair order with a copy of the customer letter to:
Volvo Car Canada LTD
Customer Care Department / Low Pressure Sensor Extended Warranty
9130 Leslie St.
Suite 101
Richmond Hill, Ontario
Canada L4B 0B9
Page 2 of 3
2019-05-23

Quality Bulletin P29929
- To avoid delays do not send this information to any other location.
- The repair order must show that the customer previously paid for a Low Pressure Sensor
replacement, prior to the date of the customer notification letter, with the symptoms
described in this bulletin, and include the amount paid, the date of payment, and the
customer’s name and address. If the repair order does not include the vehicle’s VIN
number, the customer should provide some other documentation reflecting that number, or
simply write that VIN number onto the repair order.
U.S. Customers can call 1-800-458-1552 or e-mail [email protected] to check on
the status of their claim.
Canadian customers can check claim status by calling 1-800-663-8255 or email
[email protected].
Please allow 8 weeks for reimbursement.
G.

TECHNICIAN COMPETENCY REQUIREMENT
The technician competency requirement for this campaign repair is Level 2 Certified Tech.

H.

RETAILER ALLOWANCE AND CLAIM SUBMISSION (LONG FORM APPLICATION)
Volvo Low Pressure Sensor replacement extended warranty claims are subject to all the audit
requirements outlined in the Warranty Policy and Procedures Manual section 4. Extended warranty
claim labor reimbursement is effective at time of release and may change in the future.
Please refer to Vehicle Inquiry to check vehicle eligibility prior to repairing the vehicle.
Claim Type:
Failed Part#:
Main Operation Number:
Cause Code:
Symptom Code:

P29929
32242867, 32242869
97634
10
DL

Operation Number
Repair Description
Qty
97634
Replace Low Pressure Fuel Sensor
1

Labor Time
0.3 - All Except XC90
0.4 - XC90

After confirming vehicle eligibility in vehicle inquiry, all claims for vehicles within the New Vehicle
Warranty must be submitted using claim type 01.
Claims for vehicles outside the parameters of the New Vehicle Warranty must be submitted using
claim type P29929 per the instructions in this bulletin.
Labor reimbursement allowance is effective at time of release and may change in the future.

2019-05-23

Page 3 of 3

VOLVO CAR

SERVICE AND PARTS BUSINESS

Parts Bulletin
TITLE:

Extended Warranty P29929: Low Pressure Fuel Sensor
Model Year 2015 - 2016 S60, V60, XC60, S80, XC90, XC70
GROUP:

CAT/NO:

REFERENCE BULLETINS:

CAR MARKET:

2

P29929

QB P29929

United States and Canada

COPY TO / CIRCULATIONS (PLEASE INITIAL):
GENERAL
MANAGER

PARTS
MANAGER

SERVICE
MANAGER

SALES
MANAGER

ISSUE DATE:

STATUS DATE:

2019-05-23

2019-05-23

Page 1 of 1
“Right first time in Time”
Reference Bulletins: QB P29929
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has voluntarily decided to extend warranty coverage on certain model year 2015 – 2016 S60, V60, XC60, S80,
XC90, XC70 models. Volvo has determined that there is the potential for the wire bonding inside the
Low Pressure Fuel Sensor (LPS) to become damaged over time. This condition can illuminate the Check
Engine Lamp in the Driver Information Module with Diagnostic Trouble Code (DTC) ECM-P018C00.
The corrective action is to replace the Low Pressure Fuel Sensor per VIDA instructions, if the vehicle
displays the condition listed in this bulletin.
For eligible vehicles that are beyond the manufacturer warranty period, Volvo will extend the warranty
coverage for the Low Pressure Fuel Sensor for 8 years or 80,000 miles from the original vehicle in
service date. Coverage is limited to the symptoms described in this bulletin for the Low Pressure Fuel
Sensor only.
The 8 year extended warranty only applies to vehicles which have exceeded the 4 year or 50,000 miles /
80,000 kilometers New Vehicle Warranty by time or mileage.
The limitations and conditions for this extended warranty are identical to the Volvo New Vehicle
Warranty. Please refer to the Warranty and Maintenance Records Information booklet for details.
The following part numbers apply:
Part Number

Description

32242867
32242869

Low Pressure Fuel Sensor
Low Pressure Fuel Sensor

Qty
1
1

S/V/XC60, XC70, S80
XC90

Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2019 VOLVO CAR USA, LLC