Warranty Information
Number: VWP-19-03

Policies and Procedures Bulletin
Subject:

12 Volt Battery Limited Warranty Extension

Questions - For any questions regarding this bulletin, please contact the Warranty Helpline at 1866-306-8447 or warranty.helpline@vw.com.

Date: June 21, 2019
This document modifies the
Volkswagen Warranty Policies and
Procedures Manual.

12 Volt Battery Limited Warranty Extension
Volkswagen is extending warranty coverage for the original (factory-installed) 12V battery in certain Volkswagen
Atlas vehicles (under specific conditions) to 3 years/unlimited mileage, from the vehicle's original in-service date.
The vehicle's original in-service date is defined as the date the vehicle was delivered to either the original
purchaser or the original lessee; or if the vehicle was first placed in service as a "demonstrator" or "company" car,
on the date such vehicle was first placed in service.
This warranty extension is fully transferrable to subsequent owners.
The 12 Volt Battery Limited Warranty Extension is applicable for Certain Volkswagen vehicles:
 MY 2018 Model Year Atlas Vehicles with PR Code J0V.
Warranty Extension Coverage/Limitations
If the original (factory-installed) 12V battery in the vehicle malfunctions while the vehicle is within the time limit
of this warranty extension, at no cost to the customer, an authorized Volkswagen dealer will perform a diagnosis
check on the battery.
 If diagnosis confirms that the 12V battery is faulty, the battery will be replaced at no cost to the customer.
 If diagnosis reveals that the vehicle has an unrelated issue(s) resulting in a battery problem(s), any
necessary repairs will not be covered under this warranty extension. The dealer will advise the customer
what the associated repair costs will be.
 This extended warranty applies only to the original (factory-installed) 12V battery in certain Atlas vehicles.
If the original (factory-installed) battery in the vehicle has been replaced, this warranty extension does not
apply.
If this is not the original equipment battery, please refer to Volkswagen Warranty Policy and Procedures Manual
section 3.9.2 Genuine Volkswagen 6-Volt/12-Volt Replacement Battery Limited Warranty for coverage
parameters. This warranty extension does not apply.

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© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of t his document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.

Warranty Information
Vehicle Eligibility
To determine if a vehicle is eligible for the 12 Volt Battery Limited Warranty Extension, check the VIN in ElsaPro >
Vehicle Data. If the warranty extension is applicable to the vehicle, the "Enhanced Coverage" section of the
"Vehicle Data" screen in ElsaPro will be populated with the warranty extension parameters.
A vehicle is not eligible for the extended warranty coverage described if it has a branded title (including, but not
limited to: “Totaled,” “Assembled,” “Dismantled,” “Flood,” “Junk,” “Rebuilt,” “Reconstructed,” “Lemon Law
Buyback,” “Fleet,” “Mileage Unknown,” “Stolen,” or “Salvaged,” or if it was acquired by any person or entity from
a junkyard, salvage facility, or body shop).
Damage or malfunctions caused by outside influence, such as damage due to an accident, or vehicle misuse or
neglect, and repairs that are necessary for proper diagnosis of these conditions or required to bring the vehicle up
to factory specifications are not covered by this warranty extension.
SAGA Claiming Procedures
 Claim Type:
 Service Number:
 Damage Code:
 Vendor Code:
 Causal Indicator:

110
2706
0010
Identified on the Battery
Battery

Document Revision Table
Publish Date
06/21/2019

Reason For Update
Original Publication
Page 2 of 2

© 2018 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of t his document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.