NHTSA ID Number: 10161548
Manufacturer Communication Number: B110719
TSB/Document Date: 2019-06-24
Summary
Service Information May 2019 Engine B11 07 19 Technical Service RATTLING NOISE FROM ENGINE IN NEUTRAL. Rattling noises coming from the oil sump and crankcase area when the engine is running with the transmission in neutral.
Service Information
Page 1 of 3
Engine
Technical Service
May 2019
B11 07 19
RATTLING NOISE FROM ENGINE IN NEUTRAL
MODEL
F39 (X2 M35i Sports
Activity Coupe)
G20 (330i Sedan)
G29 (Z4 sDrive30i Roadster)
Produced from April 1, 2018 thru March 31, 2019
SITUATION
Rattling noises coming from the oil sump and crankcase area when the engine is running, with the
transmission in neutral. The noise can be heard outside the vehicle, as seen in this video.
The noise disappears for a short time or the noise gets quieter briefly if the brake pedal is pressed
several times in succession (pumping the brake pedal).
Note: The engine temperature does not have any significant effect on the noise, and there is
no relevant fault saved in the DME fault code memory.
CAUSE
The noise is caused by the combined oil/vacuum pump unit, which transfers the noise to the oil sump
and crankcase.
PROCEDURE
If the customer complaint is the same shown in the video, proceed as follows.
Localize the noise source:
•
Start the engine (Air conditioning and fan must be switched off)
•
The lower the idle speed, the louder the noise will be
•
Wait until the catalytic converter warm-up phase is over
If the noise gets quieter when the brake pedal is briefly pressed several times in succession (pumping
the brake pedal), the reason for the noise is the oil vacuum pump unit.
Or:
If the noise gets quieter when the vacuum line to the brake booster is unplugged, the reason for the
noise is the oil vacuum pump unit.
2
Replace oil vacuum pump unit per REP – “11 41 000 - Removing and installing/replacing oil pump ", if
identified in the steps above.
PARTS INFORMATION
Confirm the part numbers for your specific vehicle by entering the chassis number in ETK/AIR which
takes into account specific equipment and/or options.
Part Number
11 41 8 631 810
Description
Oil/vacuum pump assembly
1
Quantity
Description
BMW Group LL-17 FE+ 0W-20 (drum)
BMW
Group LL-17 FE+ 0W-20 (bulk)
Quantity
Sublet as needed
Sublet as needed
Bulk Materials
Part Number
83 21 2 461 990
83 21 2 461 991
Note: Other small parts such as screws, nuts and seals, which are to be replaced according to
the repair instructions, are to be taken from the Electronic Parts Catalogue for the vehicle type and
invoiced under the special defect code.
WARRANTY INFORMATION
Covered under the terms of the BMW
New Vehicle Limited Warranty for Passenger Cars and Light
Trucks or the BMW
Certified Pre-Owned Program.
Defect Code
11 41 00 39 00
Oil pump/oil vacuum pump/oil pump
counterbalance shaft unit (including control line)
disruptive noises
Labor Operation:
11 41 000
Labor Allowance:
Refer to AIR
Description:
Removing and installing/replacing oil pump (Main
work)
Or:
11 41 501
Refer to AIR
Removing and installing/replacing oil pump (Plus
work)
And:
11 99 000
Work time (WT)
Work time to localize the source of the noise
described in this bulletin as outlined in the Procedure
(Vehicle already in the workshop)
If you are using a Main labor code for another repair, use the Plus code labor operation 11 41 501
instead of 11 41 000.
Refer to AIR for the corresponding flat rate unit (FRU) allowance.
Work time labor operation code 11 99 000 is not considered a Main labor operation; however, it does
require an individual punch time and an explanation on the repair order and in the claim comments
section.
And:
3
Only when, during the same workshop visit, the engine oil service task does not show
Recommended, Due or does not qualify to be performed based on the 60-day Bundling (B01 06
13) or the BMW
Maintenance Program has expired.
Sublet Code 4
See sublet
reimbursement
calculation below
Reimbursement for the repair-related bulk materials
(Please do not use the part number for claim
submission)
Sublet reimbursement calculation for claiming the used quantity of repair-related bulk material (BMW![]()
part number) is at dealer net plus your center’s handling.
Enter this material cost in sublet and itemize the amount in the claim comment section.
- 3X Stronger than the leading full synthetic*
- 10X Better high stress performance**
- 20,000 miles between oil changes***
- Viscosity breakdown as measured in Kurt Orbahn test on 5W...
- As measured in Seq IX test under high load/torque conditions...
- Phosphorus Replacement Technology to help extend the life of...
- Reduces leaks, oil burnoff and power robbing deposits
- 15,000 miles between oil changes*
- Meets or exceeds the following specifications: API SP/SN...
- Or one year, whichever comes first
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If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
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TSB/Document ID: B110719
Replacement Service Bulletin Number:
MFR Communication Date: 2019-05-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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