NHTSA ID Number: 10161535
Manufacturer Communication Number: H0F_Expired_Deal
TSB/Document Date: 2019-06-24
Summary
Dealer Package: May 22, 2019 A watermark has been added to the Dealer Letter to indicate that H0F expired on May 21, 2019. Toyota
will initiate a Limited Service Campaign (LSC H0F) to apply Corrosion Resistant Compound to key areas of the vehicle?s frame for the following vehicles located in the 20 Cold Climate States1: ? Certain 2005 to 2010 Tacoma** - Available ? 2007 to 2008 Tundra ? Available ? 2005 to 2008 Sequoia ? Available On May 21, 2017, a settlement of claims in a class action lawsuit regarding frame corrosion was finally approved. This finally approved class action settlement includes inspection of the customer?s frame, and if the frame meets or exceeds the Rust Perforation Standard based on the Court-ordered inspection criteria, the frame will be replaced at no cost to the customer. This settlement will also include CRC (Corrosion Resistant Compound) application. The CRC application will only be available for vehicles registered in the Cold Climate States1 that pass frame inspection criteria, and did not: ? Previously have the frame replaced, if a Tacoma and/or: ? Previously had the frame sprayed with CRC under any previous campaign, if a Tacoma
90950-01539
90480-18492
90950-01A09
90950-01987
90950-01983
90950-01984
90950-01A24
Only vehicles currently registered in the “Cold Climate States” are covered under LSC H0F (LSC expiration date May 21, 2019)
Cold Climate States: District of Columbia (DC), CT, DE, IL, IN, KY, MA, MD, ME, MI, MN, NH, NJ, NY, OH, PA, RI, VA, VT, WI, & WV.
© 2017 Toyota Motor North America
L i m i t e d S e r v i c e C a m p a i g n H 0 F - D - P a g e |5
Model
Part Number
04007-18534
Part Name
Plug, Hole Kit
Qty/Veh
1 Kit Per Vehicle
*The kit above includes the following components:
01
9.
Qty
2
9
3
5
8
2
15
5
10
2
2
1
1
2
,2
2008
Sequoia
Part Description
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
21
Part Number
90950-01A24
90950-01987
90950-01990
90950-01994
90950-01993
90950-01988
90950-01A09
90950-01986
90950-01992
90950-01A06
90950-01826
90480-19374
90480-18492
90950-01539
04007-23334
Plug, Hole Kit
1 Kit Per Vehicle
*The kit above includes the following components:
Model
Part Number
04007-18234
Part Description
Plug, Hole
Plug, Hole
M
ay
Part Number
90950-01A31
90480-A0002
Qty
2
8
Part Name
Plug, Hole Kit
Qty/Veh
1 Kit Per Vehicle
*The kit above includes the following components:
pi
re
20072008
Tundra
d
on
Part Number
90950-01A24
90950-01987
90950-01990
90950-01994
90950-01993
90950-01988
90950-01A09
90950-01A11
90950-01A06
90950-01986
90950-01826
90480-19374
LS
C
Ex
04007-23234
•
*
Part Description
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Plug, Hole
Qty
2
8
3
6
8
2
10
2
2
2
2
1
Plug, Hole Kit
1 Kit Per Vehicle
*The kit above includes the following components:
Part Number
90950-01A31
90480-A0002
Part Description
Plug, Hole
Plug, Hole
The following support materials can be ordered through the MDC:
Part Number
Part Description
Corrosion-Resistant Compound Customer
00411-11004
Information Hang Tag*
Qty
2
4
Qty
1 per vehicle
Additional CRC Customer Information Hang Tags can be ordered in packages of 25 through the MDC.
Only vehicles currently registered in the “Cold Climate States” are covered under LSC H0F (LSC expiration date May 21, 2019)
Cold Climate States: District of Columbia (DC), CT, DE, IL, IN, KY, MA, MD, ME, MI, MN, NH, NJ, NY, OH, PA, RI, VA, VT, WI, & WV.
© 2017 Toyota Motor North America
L i m i t e d S e r v i c e C a m p a i g n H 0 F - D - P a g e |6
Corrosion-Resistant Compound (CRC) and Support Material Ordering:
The necessary CRC kits can be ordered through the chemical program provided by Dealer Tire (Complete
Maintenance Care). The CRC kits will be shipped directly from AMREP. Your dealership should not order kits until
you have confirmed an appointment. However, please keep in mind it will take at least 3 business days for CRC kit
delivery. Deliveries are only scheduled on business days. Saturday deliveries are not available.
01
9.
Note: This campaign expires May 21, 2019. Only order CRC kits for confirmed appointments. Any
remaining CRC kits at campaign expiration will not be returnable.
Please refer to the model specific technical instructions located on TIS.
,2
Please note that only participating dealers in or near the Cold Climate States will be able
to order and receive CRC kits.
Verify vehicle eligibility by confirming through TIS prior to performing the repair.
Dealers that conduct LSC H0F on vehicles not covered under this program or in a state
other than the Cold Climate States will not receive reimbursement.
21
Do not order these kits if your dealership is not participating in the CRC application process.
If there are special circumstances where a dealer is having difficulty receiving its order, dealership associates may
leave a voice message at: (310) 468-5516 or 1-800-233-3718, option 4, to research the order. The associate
should provide the following information to expedite research of the order status:
Part No.
Sequoia
00289-S00KT-DS
Tacoma/Tundra
00289-T00KT-DS
Part Description
T00 – Corrosion Res Kit (CRC Kit)
Noxudol: 3 Liters
712 AM: 2 Liter
T00 – Corrosion Res Kit (CRC Kit)
Noxudol: 3 Liters
712 AM: 1 Liter
Qty/Unit
1
1
d
on
Model
M
ay
• Dealer Information (Dealer Code, Contact Name, Telephone Number)
• Order Reference Number
• Customer Name and Vehicle 17-digit VIN
pi
re
The kits above include the following CRC Materials:
Noxudol 300S –
Parker 712AM –
LS
C
Ex
Campaign Special Equipment
The parts listed below were sent to applicable Toyota
dealerships on August 28, 2017.
Image
Name
Quantity
2
Only vehicles currently registered in the “Cold Climate States” are covered under LSC H0F (LSC expiration date May 21, 2019)
Cold Climate States: District of Columbia (DC), CT, DE, IL, IN, KY, MA, MD, ME, MI, MN, NH, NJ, NY, OH, PA, RI, VA, VT, WI, & WV.
© 2017 Toyota
Motor North America
L i m i t e d S e r v i c e C a m p a i g n H 0 F - D - P a g e |7
Drill Bits (Stepper Bit)
1
01
9.
90o Drill Adapter
4
,2
Note: Drill bits are considered a wear item. As these drill bits wear, it is the dealer’s responsibility to replace them.
The cost to replace bits is covered under the CRC spray sublet for materials. The Drill Adapter is a non-warrantable
item, and will be the dealer’s responsibility to replace, if needed.
21
If replacement CRC Spray Guns or Spray Gun replacement parts are required, please e-mail Quality Compliance at
[email protected] with the exact request and reason for replacement. Please include shipping and
contact information.
M
ay
The items below were previously shipped to your dealership for previous CRC campaigns.
Magnet Kit
•
30 Rare Earth Magnets – See section VI.C.1 “Attach Plastic Sheet” of the TI for details.
LS
C
Ex
pi
re
d
on
Materials and Supplies (Locally procured by Dealer)
• Protective eyewear
• Dust mask
• Appropriate NIOSH approved respirator** (Follow all Federal, State, Local Environmental, Health and Safety
Requirements such as OSHA Regulations. Please refer to the SDS for details on the appropriate mask for
each CRC).
**Notes:
•
Refer to the SDS located in the Appendix of the TI for additional information on respirator use.
•
It is up to the individual dealership to ensure compliance with OSHA regulations.
•
If you require further assistance in regards to NIOSH approved respirators, we have found 3M®
to be a useful reference/source.
3M® Technical Assistance:
1-800-243-4630
3M® Customer Service:
1-800-328-1667
3M® Web Site:
www.3m.com/occsafety
• Protective gloves
• Chemical Resistant Gloves (refer to SDS for specific type)
• Masking tape
• Duct tape
• Fire-retardant poly sheeting (tarp) or covering (if you cannot purchase the tarp from a local supplier, please refer
to CRC Tips and Examples located on the C.L.E.A.N. DEALER website (http://cleandealer.com) for a list of
possible suppliers)
• Plastic (Saran Wrap) sheet (for spray gun storage)
• Partitions (The type, size, and number of partitions used will depend on each dealer’s facility).
• Shop cloth/paper towels
• Funnel (quantity = 2)
• Plastic sheet to contain the dripping 712AM during frame application, 3m x 3m (118in x 118in)
• Garbage Bags
Only vehicles currently registered in the “Cold Climate States” are covered under LSC H0F (LSC expiration date May 21, 2019)
Cold Climate States: District of Columbia (DC), CT, DE, IL, IN, KY, MA, MD, ME, MI, MN, NH, NJ, NY, OH, PA, RI, VA, VT, WI, & WV.
© 2017 Toyota
Motor North America
L i m i t e d S e r v i c e C a m p a i g n H 0 F - D - P a g e |8
Warranty Reimbursement Procedure
Is the vehicle registered in one of the Cold Climate States?
No
No further action required.
No
Contact your regional
representative for assistance.
01
9.
Verify Vehicle Eligibility:
1. Check the VIN range
2. Check the TIS vehicle Inquiry system
Yes
Yes
Did the vehicle pass the ZH6, ZH7, ZH8, ZH9, or H0F frame inspection?
M
ay
21
Remove the rust and clean the frame.
,2
Yes
No
Was perforation 10mm or larger found in the locations identified in the
TI (during the rust removal and/or cleaning process)?
on
No
Proceed with Frame
Replacement as outlined in the
ZH6, ZH7, ZH8, or ZH9 TI, if
applicable.
d
Apply the 712AM Internal CRC to the areas of the frame outlined in the
TI.
Yes
pi
re
Install the Body Plugs after applying the 712AM
and before applying the Noxudol 300S.
Apply Noxudol 300S (External Application) to the top, bottom and
sides of the frame as outlined in the TI.
LS
C
Ex
After applying the CRCs, place a CRC Customer Information
Hang Tag on the rear-view mirror.
After 24 hours, return the vehicle to the customer.
Campaign Completed.
See Appendix A for flowchart illustrating warranty claim submission process.
Only vehicles currently registered in the “Cold Climate States” are covered under LSC H0F (LSC expiration date May 21, 2019)
Cold Climate States: District of Columbia (DC), CT, DE, IL, IN, KY, MA, MD, ME, MI, MN, NH, NJ, NY, OH, PA, RI, VA, VT, WI, & WV.
© 2017 Toyota
Motor North America
L i m i t e d S e r v i c e C a m p a i g n H 0 F - D - P a g e |9
GGG45A
GGG45B
GGG45C
GGISPD
GGG47A
GGG47B
GGG47C
GGISPE
GGG48A
GGG48B
Op Codes for 2005 – 2007 Sequoia
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TSB/Document ID: H0F_Expired_Deal
Replacement Service Bulletin Number:
MFR Communication Date: 2019-05-22
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE
MFR Component System:
MFR Component Subsystem:
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