ATTENTION: Dealer Principal, Warranty Manager, Service
Manager, Parts Manager
Freightliner Dealers – U.S. and Canada
Western Star and Sterling Dealers – U.S. and Canada
FCCC Dealers – U.S. and Canada
Direct Warranty Customers – U.S. and Canada
Export Distributors

REF #:

ICI19-022

Effective:

4/22/19

Release:

4/22/19

Daimler Trucks North America LLC
WARRANTY CAMPAIGNS DEPARTMENT
P.O. Box 4090
800-547-0712
Portland, Oregon 97208-4090
If you have questions
about this Letter, please
submit your inquiry on the
Web using the WSC Link
on DTNAConnect

SUBJECT: FL809 – Interim Recall Notice
This letter is to inform you that an Interim Recall Notice was sent to affected customers for upcoming recall
FL809 ~ FCCC Bus Chassis ABS Modules. The interim notices will be mailed on April 22, 2019 and is
attached to the back of this letter for you reference.
This notice is for informational purposes only. There is no action for customers or dealers to take
at this time. If customers inquire, please refer them to the Interim Recall Notice and let them know the
recall will begin when all preparations are completed.
If you have questions or need further information, contact the Warranty Campaigns Department by
submitting an inquiry through the WSC Link on DTNAConnect.

The information contained in this letter supercedes and supplements any related policies and procedures in any previously
released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not
exempt addressees from compliance with the information contained herein.

Page 1 of 1

Daimler Trucks
North America LLC

Recall Campaign

April 2019
FL809
Interim Recall Notice
NHTSA #19V-138

Important Safety Recall
This notice applies to y our v ehicle( s)

Subject: FCCC Bus Chassis ABS Modules
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom
Chassis Corporation, has decided that a defect that relates to motor vehicle safety exists on specific B2 school
bus chassis (Thomas Built Bus Saf-T-Liner C2).
On certain buses, the ABS modules may not have been installed as required by FMVSS 121 S5.1.6. The
operator may not be aware of the absence of the ABS function. Unknowingly operating the vehicle without ABS
function may increase the risk of a crash.

This is the first of two notices you will receive regarding this subject. This letter is to inform you of an upcoming
Recall to correct the issue noted above. Daimler Trucks is currently securing replacement parts. There is no
action for you to take at this time.
The second notice will inform you when the final remedy is available. When you receive the second notice,
please contact your authorized Daimler Trucks North America dealer to schedule the Recall for your vehicle.
If you do not own the vehicle that corresponds to the identification number(s), which appears on the Recall Notice,
please return the notice in the postage-paid envelope with any information you can furnish that will assist us in
locating the present owner.
If you have questions about this recall, please contact the Warranty Campaigns Department at (800) 547-0712,
7:00
a.m.
to
4:00
p.m.
Pacific
Time,
Monday
through
Friday, e-mail address
[email protected], or the Customer As sistance Center at (800) FTL-HELP, after normal
business hours. If you are not able to have the defect remedied without charge and within a reasonable time, you
may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New
Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236
(TTY: (800) 424-9153); or to http://www.safercar.gov.
We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle
safety.
WARRANTY CAMPAIGNS DEPARTMENT
Enclosure