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NHTSA ID Number: 10160830

Manufacturer Communication Number: SSP_990893

TSB/Document Date: 2019-06-06


Summary

2019 AudieBay logo Q3 Introduction.


The 2019 AudieBay logo Q3 Introduction
eSelf-Study Program 990893

AudieBay logo of America, LLC
Service Training
Created in the U.S.A.
Created 03/2019
Course Number 990893

©2019 AudieBay logo of America, LLC

All rights reserved. Information contained in this manual is based on the
latest information available at the time of printing and is subject to the
copyright and other intellectual property rights of AudieBay logo of America, LLC.,
its affiliated companies and its licensors. All rights are reserved to make
changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording or otherwise,
nor may these materials be modified or reposted to other sites without
the prior expressed written permission of the publisher.
All requests for permission to copy and redistribute information should
be referred to AudieBay logo of America, LLC.

Always check Technical Bulletins and the latest electronic service repair
literature for information that may supersede any information included in
this booklet.

Release Date: May 10, 2019

The eSelf-Study Program (eSSP) teaches a basic understanding of the design and mode of operation of new models, new
automotive components or new technologies.

Note

It is not a repair manual! Figures are given for explanatory purposes only and refer to the data valid at the time of
preparation of the SSP.
For further information about maintenance and repair work, always refer to the current technical literature.

ii

Reference

Introduction

1

Dimensions

3

Body

5

Overview
General body repairs

5
7

Power unit
Fuel tank

Power transmission
8-speed automatic transmission 09P
Functions influencing transmission control system

Running gear
Overview
Axles
Steering system
Brake system
Wheels and tires, tire pressure monitoring

Electrics and electronics
Power supply
Networking
Exterior lighting
Tail lights

Convenience electronics
Steering Column Electronics Control Module J527
Interior lighting
Digital instrument cluster 9SO
Sensor-operated rear lid opening

Climate control
Overview

Safety and driver assist systems
Passive safety
System overview
Active safety
Driver assist systems

Infotainment and AudieBay logo connect
Introduction and overview of versions
Button combinations for service
AudieBay logo sound system
Antennas
AudieBay logo connect
Using the AudieBay logo connect services

Inspection and maintenance
MY 2019 AudieBay logo Q3 Maintenance Intervals - USA

Appendix
eSelf-Study programs

Knowledge assessment

10
11

12
12
16

18
18
19
21
23
25

27
27
29
31
34

36
36
37
38
39

40
40

43
43
45
47
48

55
55
58
61
65
69
70

71
71

72
72

73

iii

Driver assist systems
Adaptive cruise controleBay logo up to
124 mph (200 km/h). Peripheral view
camera system for displaying 360° view
of the surroundings and cross-traffic
assist available.

Introduction
The AudieBay logo Q3 is a family SUV with all-round talent. In the
second generation, it is not only more self-confident in its
appearance, but also much more useful thanks to the
generous amount of space it has to offer, comprehensive
variability and many practical details.
Infotainment solutions from the luxury class network this
compact SUV with its environment. New assist systems
support the driver when parking, in town and when driving
long distances.

Engines
At market launch, a 4-cylinder 2.0l TFSI
engine delivering 228 hp will provide
power to the quattro drive system via an
8-speed automatic transmission.

Compared with its predecessor, the new AudieBay logo Q3 has grown
in virtually all dimensions. Its wheelbase, which has been
stretched by 3.0 in (77.0 mm) makes the Q3 more spacious
and at the same time, extremely versatile.

Light
LED headlights and taillights are standard on
the new AudieBay logo Q3. LED lights illuminate the
road at a high color temperature, while offering a low power consumption rate and long
service life.

1

The available Full LED headlights on Q3
Premium Plus and Prestige include a unique
DRL signature. This lighting element can be
seen in any time of day, providing an unmistakable presence on the road.

Infotainment
The AudieBay logo sound system is standard equipment
while the Bang & Olufsen sound system with 3D
sound is optionally available.
MMI touch response with a high resolution touchscreen integrated into a black panel is now
standard equipment.

673_002

Power transmission
Power transmission to the wheels via an 8-speed automatic
transmission and standard quattro all-wheel drive. The
quattro system features an electro-hydraulically controlled
drive coupling on the rear final drive.

Body/interior
Adjustable rear seat bench with variable backrest
angle is standard. Variable luggage compartment
floor; rear shelf can be stored under luggage compartment floor.
Displays and operation
The operating and display concept of the SUV has
been overhauled from the ground up - AudieBay logo has
done away with the analog instruments. Standard
equipment includes a digital instrument cluster
with a 10.25-inch screen which the driver operates
using the multifunction steering wheel. With the
top-of-the-line MMI navigation plus, the displays
appear in the optional AudieBay logo virtual cockpit, which
offers many additional functions.
2

Dimensions

63.62 in
(1616 mm)1

44.44 in (1129 mm)

62.36 in (1584 mm)

62.04 in (1576 mm)

73.07 in (1856 mm)

79.68 in (2024 mm)

6 mm
)
in (97
38.42

41.49

in (10

54 m

m)

673_003

29 44 in
(748 mm)

35.27 in (896 mm)

105.51 in (2680 mm)

35.74 in (908 mm)

176.53 in (4484 mm)

673_004

3

39.60 in (1006 mm)

55.11 in (1400 mm)

57.79 in (1468 mm)

56.69 in (1440 mm)

59.36 in (1508 mm)

37.99 in
(965 mm)

673_005

Exterior dimensions and weights

Interior dimensions and other specifications

Length

176.53 in (4484 mm)

Front cabin width

59.36 in (1508 mm)2

Width (not including mirrors)

73.07 in (1856 mm)

Front shoulder width

56.69 in (1440 mm)3

Width (including mirrors)

79.68 in (2024 mm)

Rear cabin width

57.79 in (1468 mm)2

Height

63.62 in (1616 mm)1

Rear shoulder width

55.11 in (1400 mm)3

Front track

62.36 in (1584 mm)

Load sill height

29.44 in (748 mm)

Rear track

62.04 in (1576 mm)

Luggage compartment capacity

18.71 cu ft (530 l)4/
53.85 cu ft (1525 l)5

Wheelbase

105.51 in (2680 mm)

Drag coefficient

0.318 CW

Unladen weight

3582.50 lb (1625 kg)

Capacity of fuel tank

15.85 gal (60 l)

Maximum gross weight

4894.25 lb (2220 kg)

Including roof antenna
Elbow room width
3
Shoulder room width
4
Seat bench in rearmost position, load up to top edge of backrest
5
With rear seat backrest folded down, load up to roof
1
2

4

Body
Overview
The 2019 Q3 is based on the MQB A2 matrix. It includes a
frame structure of several ultra-high strength components
formed by the tunnel, the upper and lower footwell cross
members, side member (sill panel) and rear cross member.
The ultra-high strength seat cross member provides
additional support at the side.

Key:
Sheet aluminum
Aluminum section
Ultra-high-strength steel (hot-formed)
Modern high-strength steel
High-strength steel
Soft steel

5

Die-quenched panels and ultra-high strength steel (hotformed) are also used for the body structure. Thanks to these
die-quenched panels and particularly to the ultra-high
strength hot-formed components, it was possible to increase
the torsional rigidity of the AudieBay logo Q3 body.

Joining techniques
The main joining method used for the construction of the
AudieBay logo Q3 body is resistance spot welding. Resistance spot
welding is combined with a high-strength bonding process in
the areas of the vehicle body where stringent requirements
for vibration comfort and passive safety apply.

The following joining techniques are also used:
››
››
››
››
››
››
››
››

MAG welding
Laser welding for steel
Laser soldering/brazing
MIG soldering/brazing for steel
Seaming
Bonding
Flow-drill screws
Pop riveting

673_006

6

General body repairs
Rear lid
An electrically operated rear lid is standard equipment on the
2019 AudieBay logo Q3. The left and right spindle drives for the rear lid
are identical. The installation brackets have a marking to
ensure the spindle is installed in the correct position.

Power latching system
The rear lid also has a power latching system. When the rear
lid is closed and the microswitch in the rear lid lock detects
that the striker plate is in the initial catch, Rear Lid Closing
Aid Motor V382 pulls the rotary latch in the rear lid lock
further into the main catch via a Bowden cable.

Brackets for electric rear lid

673_008

Damper weight
A damper weight, designed to minimize any vibrations transmitted to the rear lid from the final drive components is
installed on all models.

Nut/bolt

Rear Lid Closing Aid
Motor V382
Damper weight

673_010

Rear spoiler
The main purpose of the roof spoiler on the rear of the
AudieBay logo Q3 is aerodynamics. The spoiler reduces aerodynamic
drag and in conjunction with the side dynamic trim, optimizes turbulence behind the vehicle. This in turn reduces dirt
build-up on the rear window.

7

The aerodynamic trim panels are located by clips that position them in the top section of the spoiler and are additionally secured by adhesive strips. The spoiler itself is retained
with four bolts.
The high-level brake light is installed in the spoiler. The
spoiler may also house AM and FM antennas depending the
infotainment equipment installed.

Luggage compartment
The size of the luggage compartment is variable. Moving the
rear bench seat forward up to 5.5 in (150 mm) and using the
7-level seat back angle adjustment allows the luggage
compartment volume to be adjusted as required.
The seat backrest is split in a 40:20:40 configuration. To
increase the variation options even more, there are three
positions for the height of the luggage compartment floor.
This is accomplished by unique supports on both sides of the
luggage compartment side trim panels.

There are also supports on the same level at the rear in the
lock carriereBay logo trim. In the lowest position, the luggage
compartment floor sits on the luggage compartment floor
lining. To lower the luggage compartment floor, it must be
lifted by the handle at the rear, pulled back slightly and
pushed back into the desired position at the front.
The rear shelf can also be stored under the luggage
compartment floor when it is not needed.

673_011

8

Instrument panel
The instrument panel has a two-part horizontal design. The
horizontally arranged air outlets are integrated in the upper
section. The large central trim section is installed underneath. It surrounds the MMI touch display. Two decorative
trim panels on the passenger side underline the horizontal
layout. The lower one ensures that no securing elements are
visible to the occupant.

Instrument panel

Air vent (center)

Because it is constructed in layers. It may be necessary to
remove more parts than initially expected to remove a component. Always follow the procedures described in ElsaPro.

Air vent (passenger side)

MMI touch display panel

Trim
(center)

Instrument
cluster insert
trim

673_012

Air vent (driver side)

Trim (top, driver side)

Decorative trim with
light switch module

9

Decorative trim
(passenger side)

Trim (top,
Trim (bottom,
passenger side) passenger side)

Power unit
Engine with code DHHA
Power in kW
Torque in Nm

0

1000

2000

3000

4000

Engine speed [rpm]

12345...7

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TSB/Document ID: SSP_990893

Replacement Service Bulletin Number:

MFR Communication Date: 2019-05-20

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

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