NHTSA ID Number: 10158613
Manufacturer Communication Number: JTB00688NAS1
TSB/Document Date: 2019-04-15
Summary
The transmission may exhibit a harsh 4th-to-5th gear shift at speeds between 30-50 km/h and, in certain cases, the harsh gear shift may be accompanied by a transmission warning message on the Instrument Cluster (IC). Upon further diagnosis, DTC (Diagnostic Trouble Code) P07D4-07 and/or P07DF-07 may be stored in the Transmission Control Module (TCM).
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TSB/Document ID: JTB00688NAS1
Replacement Service Bulletin Number:
MFR Communication Date: 2019-03-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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3/19/2019
JTB00688NAS1 - Harsh Transmission Shift - 4th-to-5th Gear | TOPIx
JTB00688NAS1
TECHNICAL BULLETIN
13 MAR 2019
© Jaguar
Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with
the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar
service facility to determine whether this bulletin applies to a specific vehicle.
INFORMATION
SECTION:
311-01
SUBJECT/CONCERN:
Harsh Transmission Shift - 4th-to-5th Gear
AFFECTED VEHICLE RANGE:
MODEL:
E-PACE (X540)
MODEL YEAR:
2018
VIN:
Z00001-Z33577
ASSEMBLY PLANT:
Graz (Austria)
MARKETS:
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NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
The transmission may exhibit a harsh 4th-to-5th gear shift at speeds between 30-50 km/h and, in certain
cases, the harsh gear shift may be accompanied by a transmission warning message on the Instrument
Cluster (IC). Upon further diagnosis, DTC (Diagnostic Trouble Code) P07D4-07 and/or P07DF-07 may be
stored in the Transmission Control Module (TCM).
CAUSE:
This may be caused by a TCM software issue.
ACTION:
Should a customer express this concern, refer to the Service Instruction and then follow the Diagnostic
Procedure(s) below.
PARTS:
No Parts Required
TOOLS:
Jaguar Land Roverapproved battery
power supply
Jaguar Land Roverapproved
diagnostic
equipment with
latest PATHFINDER
software
WARRANTY:
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JTB00688NAS1 - Harsh Transmission Shift - 4th-to-5th Gear | TOPIx
NOTES:
Repair procedures are under constant review, and therefore times are subject to change; those
quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
The JLR claims submission system requires the use of causal part numbers. Labor only claims
must show the causal part number with a quantity of zero.
DESCRIPTION
SRO
TIME (HOURS)
CONDITION CODE
CAUSAL PART
Transmission Control Module - Update ECU
44.90.10
0.2
04
T4A19478
NOTE:
Normal Warranty procedures apply.
SERVICE INSTRUCTION:
1
Verify that the automatic transmission fluid is at the correct level and any leaks are rectified (see
TOPIx Workshop Manual section 311-01: Automatic Transmission/Transaxle - General Procedures Transmission Fluid Level Check).
DIAGNOSTIC PROCEDURE:
CAUTIONS:
A Jaguar Land Rover-approved battery power supply must be connected to the vehicle startup
battery.
All ignition ON/OFF requests MUST be performed; failure to do these steps may cause damage
to vehicle control modules.
NOTE:
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3/19/2019
JTB00688NAS1 - Harsh Transmission Shift - 4th-to-5th Gear | TOPIx
Use the Jaguar Land Rover claims submission system for Field Service Action program eligibility
requiring a Transmission Control Module (TCM) software update. If eligible, perform and claim the
update as per that program using the latest PATHFINDER software.
1
2
Connect the Jaguar Land Rover-approved battery power supply to the vehicle startup battery.
NOTE:
The Jaguar Land Rover-approved diagnostic equipment must be loaded with PATHFINDER
version 222 (or later).
Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a new
session.
3
NOTE:
The Jaguar Land Rover-approved diagnostic equipment will read the correct Vehicle
Identification Number (VIN) for the current vehicle and automatically take the vehicle out of
Transit mode (if required).
Follow all on-screen instructions.
4
Select ECU Diagnostics.
5
Select Transmission Control Module [TCM].
6
Select Update ECU.
1 Follow the on-screen instructions until the application finishes successfully.
7
Exit the current session.
1 If required, reset the vehicle to Transit mode.
2 Select the Exit icon.
8
Disconnect the diagnostic equipment and battery power supply from the vehicle.
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