MERCEDES-BENZ USA, LLC
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone: (770) 705-0600
Fax: (770) 705-0117
MBUSA.com

TO:

Parts Managers and Parts Advisors

FROM: Parts Assistance Center

RE:

Weekly Parts Update

DATE: November 30, 2018

CONSTRAINED PARTS
Listed below is the list of top constrained parts. Please use the backorder recovery date as your ETA. Also, the below
listed parts are not be eligible for special procurement case submission. Additionally, to optimize the ordering process
(including unwanted backorders), these parts will also be excluded from StockPro.
CONSTRAINED
PART NUMBER

PART DESCRIPTION

A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
W

PRESSURE RESERVOIR
ADHESIVE
REMAN-ALTERNATOR
Capacitor
ELECTRICAL WIRING HARNESS / 0.75
EXHAUST GAS LINE
EXHAUST PIPE
EXHAUST PIPE
WINDSHEILD
HEADLINER
HEADLINER
RUBBER BUFFER
BOOT
Drive Shaft
BLINKER LAMP
BLINKER LAMP
WINDSHIELD
WINDSHIELD
LOCK
WEDGE,MOULDING

000 430 26 94
002 989 23 71 09
013 154 55 02 87
099 500 04 54
169 543 03 31
204 490 17 60 64
204 490 71 35
204 490 72 35
205 670 89 00
205 690 90 03 1C71
205 690 90 03 7P58
211 323 01 44
211 330 01 85
211 330 17 01
219 820 03 21
219 820 04 21
222 670 62 00
222 670 78 00
231 750 00 85 27
900 589 01 67 00

1 | Weekly Parts Update, November 30, 2018

QTY RCVD
11/21-11/27

BACKORDER RECOVERY

19
0
0
43
1
27
0
0
0
29
22
0
119
0
0
0
0
0
411
0

12/21/18
UNKNOWN
UNKNOWN
UNKNOWN
12/14/18
Q1 2019
Q1 2019
Q1 2019
UNKNOWN
UNKNOWN
UNKNOWN
UNKNOWN
UNKNOWN
UNKNOWN
UNKNOWN
UNKNOWN
Q1 2019
Q1 2019
12/21/18
Q1 2019

PAC Workbench Update

2 | Weekly Parts Update, November 30, 2018

PROGRAMS AND PRODUCT UPDATES
PAC Mailbox
Please be reminded that all part inquiries are to be submitted via the PAC Workbench; emails are only accepted in case of
system outage with the Workbench.

Engine Part Availability
Engines are no longer on the blocked part list and can be ordered as necessary.
Purchase Order Numbers
Please be reminded that purchase order numbers can only be used once. Should you need to update an order,
please label the purchase order with an “a” or “1” supplemental name (i.e., Order-a or Order-1).
StockPro No-Proposal Dates
Due to the implementation of a key strategic project within the Daimler AG Group worldwide, StockPro will not be able to
calculate and propose orders on the following days:
1.
2.
3.
4.

12/7/2018
1/2/2019
1/3/2019
1/4/2019

On these days, there will be no StockPro order proposal in your system. As a result, and because you will not be able to
review and confirm the StockPro orders on these days, you won’t be receiving StockPro orders the next day.
Please refer to the StockPro No-Proposal Days NCU dated November 30, 2018 for additional information.

Map Updates included in Service Re-Check
Please be advised that the Service Re-Check has been updated to emphasize the need to check and update the
Navigation information in the Garmin units or to install the GARMIN if ordered. Customers should always have the latest
map version in their vehicle.
Please refer to the Map Updates include in Service Re-Check NCU dated November 30, 2018 for additional information.

Wear and Tear PPI Rebates
Over the past several months, there has been an IT issue with Wear and Tear PPI rebate credits not being processed in
Paragon. The issue was remedied. Any credits received on November 28, 2018 with the description “CUSTOMER REBATE
for wear and tear” are related to this issue.
Please refer to the Wear and Tear PPI Rebates Credits NCU dated November 30, 2018 for additional information.
3 | Weekly Parts Update, November 30, 2018

PROGRAMS AND PRODUCT UPDATES (continued)
Tire Program – Extra $2 PPI Rebate
To help dealers finish the year strong in tire sales, MBUSA will be paying out an extra $2 PPI rebate per tire in the month
of December for TirePro dealers that hit their target. Any TirePro dealer who hits their tire PPI target in the month of
December will be paid out $8 per tire instead of the normal $6 per tire rebate.
Please refer to the Extra $2 Tire PPI for December 2018 NCU dated November 30, 2018 for additional program
information.

XPPI Tip of the Week - Errors
As with EPC, on occasion you’ll come across an error in the Xentry Portal Parts Information catalog. When that happens,
please report it to either or using the PAC Workbench so we can alert Daimler to correct
it. Below are some specific errors we know about.


Some newer G-Class (W463) models can be missing all groups higher than 58. This known issue is related to an
incorrect documentation in VeDoc. To find parts in the missing groups, search using only the Baumuster (e.g.,
463249) and use the data card or VeDoc to identify vehicle options. Of course, you may also contact the PAC to
specify parts. We expect this issue to be corrected on December 20, 2018.



Certain 107 (SL) vehicles have the Steering sub-catalog missing. In these cases, please attempt to identify the
Steering Gear Box serial number installed on the vehicle, and notify us so it can be added to VeDoc. Searching
under only the Baumuster (e.g., 107048) allows the steering sub-catalog to be visible and parts can then be
specified. Of course, you may also contact the PAC to specify parts.



Some older Catalogs do not automatically select the correct ES2 color code. In most cases, simply opening the
Color footnote or adding the part to the shopping cart offers the opportunity to determine the ES2 code. If the
ES2 table is completely missing, also check predecessor part numbers as some may have a valid table. If no ES2
table can be found, contact the PAC for assistance, and we’ll be sure to report the error.



Similarly, the Spring Selection is not automated in certain older catalogs; in these cases, open the spring footnote
and, using the data card, add up the points needed to specify the springs and shims for the vehicle. Note that
there may be several tables; be sure to use the correct one according to the vehicle codes.

Reporting new errors helps everyone by keeping the data clean and reliable. We report every error we know about, and
hold Daimler accountable for corrections on a timely basis. With your help we can make a difference.

4 | Weekly Parts Update, November 30, 2018