NHTSA ID Number: 10157921
Manufacturer Communication Number: TJ29818
TSB/Document Date: 2019-04-08
Summary
This is a Technical Journal: If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
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TSB/Document ID: TJ29818
Replacement Service Bulletin Number:
MFR Communication Date: 2017-11-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
MFR Component System:
MFR Component Subsystem:
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VOLVO
CAR
SERVICE AND PARTS BUSINESS
Technical Journal
TITLE:
I-TPMS Low tire pressure warning
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 29818.4.1
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2017-11-16
2017-11-20
FUNC GROUP:
FUNC DESC:
7761
Pressure control
Page 1 of 15
“Right first time in Time”
Attachment
File Name
TJI-490092-1_1_0_en-US.pdf
File Size
2.1230 MB
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
124
134
134
136
137
138
155
156
157
Steer
Model Year
Plant
Chassis range
2015-2016
2015-9999
2015-9999
2015-2016
2016-9999
2016-9999
2015-9999
2015-9999
2015-9999
21
21
22
21
0188517-9999999
0346497-9999999
0346169-9999999
0213266-9999999
0000001-9999999
0024847-9999999
0239301-9999999
0676154-9999999
0000001-9999999
36
22
Struc Week
Range
201439-201616
201439-999952
201439-999952
201439-201616
201524-999952
201448-999952
201439-999952
201439-999952
201450-999952
CSC Customer Symptom Codes
Code
21
Description
Warning lights and chimes/Tire pressure monitoring, Low tire pressure warning
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2017 VOLVO CAR USA, LLC
Technical Journal 29818.4.1
VST Operation Number
VST Operation Number
36004-2
98620-2
96585-2
Description
software dwnload
Only use when remove metal particle on encoder ring
Troubleshooting wheels/tires/hubs
DTC Diagnostic Trouble Codes
Control Module
BCM
Code
C007768
Fault Type
Intermittent
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
Text
DESCRIPTION:
* Change of VST operation number.
I-TPMS = Indirect
Tire Pressure Monitoring Sensors
DIM = Driver Information Module
DTC = Diagnostic Trouble Code
BCM = Brake control Module
VIDA = Vehicle Information and Diagnostics for Aftersales
ABS = Anti- Lock Brake System
RCP = Recommended Cold Tire Pressure
AWD = All Wheel Drive
If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes:
PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC
BCM-C007768, follow advice under Service.
I-TPMS use the rotational speed of the tires in combination with signal analysis of the ABS sensor
signals to determine if tires are properly inflated.
For VIDA “Design and Function”, check VCC-ID: VCC-473572-1
SERVICE:
Check tire condition, tire pressure and initiate a TPMS calibration according to the following method:
1. First check tire condition and that there are no visible damages or screws / nails in the tire that are
causing an air leak.
Note: The maximum difference between the tires’ rolling circumference must not exceed 5%.
Note: Defective or worn out tires should be replaced.
2. Locate the Tire label on the B-pillar and to check the recommended cold tire pressure (RCP) for the
vehicle.
Page 2 of 15
2017-11-20
Technical Journal 29818.4.1
3. Using cold tires, check and if needed correct the tire pressure accordingly.
4. Download BCM Upgrade software if available, (new BCM software was released 2016w09.)
5. Initiate a TPMS calibration from the MY CAR menu and drive the car, the calibration is done in the
background and take usually 12-15 minutes.
In case the driving cycle is shorter the calibration will restart at next driving cycle, there is no
confirmation when it is completed.
6. I-TPMS needs to be calibrated after every time the tire pressure has been corrected or after rotating
wheels.
Note: In case the wheels are never rotated , then it is still advisable to calibrate TPMS system at least
once every 15.000 km (10.000 miles) to allow TPMS compensate for the normal tire wear.
Note: In the event DTC BCM-C007768 does not needs to be fault traced, it will self-erase after software
download or when fault has been rectified.
If the TPMS Low tire pressure message continues after installing the latest BCM software:
For wheels including a wheel hub (not AWD vehicle):
1. Remove the wheel and disconnect the wheel speed sensor from the knuckle.
2. Use a flashlight and look inside if any metal particle is trapped on the wheel hub encoder ring (rotate
the wheel to see all areas of the encoder ring).
3. If a metal particle could be found on the wheel hub encoder ring, then remove it using the attached
TJ instruction.
Note: Do not use any metal instrument that can damage the magnetic encoder ring when removing
eventual metal particles.
For AWD rear wheel:
1. Clean and check wheel speed sensor and tooth wheel on the rear drive shaft.
2. If problems can not be solved, replace the concerned drive shaft since it could be a deviation with the
tooth wheel.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support not needed”, use function group 7761.
And for our quality follow up purposes, please also report all cases where:
• tire air valves are leaking due to improper installation in the rim (only original rim from factory).
• AWD drive shafts that need to be replaced.
• metal particles that are found on the wheel hub encoder ring.
To view TJ attachment continue to next page. This TJ has one attachment.
2017-11-20
Page 3 of 15
Volvo Car Customer Service
Title
Wheel hub splash shield
Action
Issue
1
Replacement
Date
2015-12
Reason
First issue
Affected vehicles
Model year
2011, 2012,
2013, 2014,
2015, 2016,
2017
2016, 2017
2014, 2015,
2016, 2017
2007, 2008,
2009, 2010,
2011, 2012,
2013, 2014,
2015, 2016
2008, 2009,
2010, 2011,
2012, 2013,
2014, 2015
2011, 2012,
2013, 2014,
2015, 2016,
2017
2015, 2016,
2017
2008, 2009,
2010, 2011,
2012, 2013,
2014, 2015,
2016
2009, 2010,
2011, 2012,
2013, 2014,
2015, 2016,
2017
2008, 2009,
2010, 2011,
2012, 2013,
2014, 2015,
2016
Model
S60 (11-)
S60 Cross Country
S60L
S80 (07-)
S80L
V60
V60 Cross Country
V70 (08-)
XC60
XC70 (08-)
TJ Instruction VCC-490092-1
Page
1 ( 12 )
Operation number:
98620-2
TJ Instruction VCC-490092-1
Materials
Flange screw
Flange lock nut
Sems screw
Flange screw
Description
Press tool
Hydraulic hole cylinder
Lever
Press tool
Page 2 ( 12 )
Qty.
1.0
1.0
1.0
1.0
Materials
Part No.
999251
999475
30640878
30741260
Special tools
Part No.
999 7251
951 2923
999 7076
999 7310
Notes
Only XC60/70,S/V60 CC;
Only S/V60,S80,V70;
ALL;
Only S/V60,S80,V70;
TJ Instruction VCC-490092-1
Page 3 ( 12 )
Orientation view
Note! This colour chart displays (in colour
print and electronic version) the importance
of the different colours used in the images
of the method steps.
1 . Used for focused component, the component
with which you will do something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.
TJ Instruction VCC-490092-1
Page 4 ( 12 )
Removal
Remove relevant side front wheel , refer to:
Removal, replacement and installation
7 - Springs and wheels
77 - Wheels, tyres, hubs
771 - wheel and wheel trim
Fold marked part to one side.
TJ Instruction VCC-490092-1
Page 5 ( 12 )
Caution! Make sure that a new bolt is
installed.
Remove the screw.
Torque:
• Stage 1 : Driveshaft to wheel hub (front) ,
35 Nm
• Stage 2 : Driveshaft to wheel hub (front) ,
90°
Special Tool: T9997251, Press tool
Special Tool: T9512923, Hydraulic hole cylinder
TJ Instruction VCC-490092-1
Page 6 ( 12 )
Concerns models XC60, XC70, V60CC, S60CC
Caution! Make sure that a new bolt is
installed.
Remove the screw.
Torque: 2008 XC70 (08-), 2008 XC70 (08-),
2009 XC70 (08-), 2009 XC70 (08-), 2009 XC60,
2009 XC60, 2010 XC70 (08-), 2010 XC70 (08-),
2010 XC60, 2010 XC60, 2011 XC70 (08-), 2011
XC70 (08-), 2011 XC60, 2011 XC60, 2012 V70
(08-), 2012 V70 (08-), 2012 XC70 (08-), 2012
XC70 (08-), 2012 XC60, 2012 XC60, 2013 V70
(08-), 2013 V70 (08-), 2013 XC70 (08-), 2013
XC70 (08-), 2013 XC60, 2013 XC60, 2014 V70
(08-), 2014 V70 (08-), 2014 XC70 (08-), 2014
XC70 (08-), 2014 XC60, 2014 XC60, 2015 V70
(08-), 2015 V70 (08-), 2015 XC70 (08-), 2015
XC70 (08-), 2015 XC60, 2015 XC60, 2016
XC60, 2016 XC60, 2015 V60 Cross Country,
2015 V60 Cross Country, 2016 V70 (08-), 2016
V70 (08-), 2016 XC70 (08-), 2016 XC70 (08-),
2016 V60 Cross Country, 2016 V60 Cross
Country, 2016 S60 Cross Country, 2016 S60
Cross Country, 2017 S60 Cross Country, 2017
S60 Cross Country, 2017 V60 Cross Country,
2017 V60 Cross Country, 2017 XC60, 2017
XC60
Ball joint to wheel knuckle , 110 Nm
Torque: 2007 S80 (07-), 2007 S80 (07-), 2008
S80 (07-), 2008 S80 (07-), 2008 V70 (08-),
2008 V70 (08-), 2009 S80 (07-), 2009 S80
(07-), 2009 V70 (08-), 2009 V70 (08-), 2009
S80L, 2009 S80L, 2010 V70 (08-), 2010 V70
(08-), 2010 S80 (07-), 2010 S80 (07-), 2010
S80L, 2010 S80L, 2011 S60 (11-), 2011 S60
(11-), 2011 V60, 2011 V60, 2011 S80 (07-),
2011 S80 (07-), 2011 V70 (08-), 2011 V70
(08-), 2011 S80L, 2011 S80L, 2012 S80 (07-),
2012 S80 (07-), 2012 S60 (11-), 2012 S60
(11-), 2012 S80L, 2012 S80L, 2012 V60, 2012
V60, 2013 S80 (07-), 2013 S80 (07-), 2013
S80L, 2013 S80L, 2013 S60 (11-), 2013 S60
(11-), 2013 V60, 2013 V60, 2008 S80L, 2008
S80L, 2014 S80 (07-), 2014 S80 (07-), 2014
S80L, 2014 S80L, 2014 S60 (11-), 2014 S60
(11-), 2014 S60L, 2014 S60L, 2014 V60, 2014
V60, 2015 S80 (07-), 2015 S80 (07-), 2015
S60 (11-), 2015 S60 (11-), 2015 V60, 2015
V60, 2015 S60L, 2015 S60L, 2016 S60 (11-),
2016 S60 (11-), 2016 V60, 2016 V60, 2016 S80
(07-), 2016 S80 (07-), 2016 S60L, 2016 S60L,
2015 S80L, 2015 S80L, 2017 S60 (11-), 2017
TJ Instruction VCC-490092-1
Page 7 ( 12 )
Special Tool: T9997076, Lever
TJ Instruction VCC-490092-1
Page 8 ( 12 )
Applies to all other vehicles
Caution! Make sure that a new nut is
installed.
Caution! Make sure that the ball joint ball
does not rotate.
Remove the nut.
Torque: 2008 XC70 (08-), 2008 XC70 (08-),
2009 XC70 (08-), 2009 XC70 (08-), 2009 XC60,
2009 XC60, 2010 XC70 (08-), 2010 XC70 (08-),
2010 XC60, 2010 XC60, 2011 XC70 (08-), 2011
XC70 (08-), 2011 XC60, 2011 XC60, 2012 V70
(08-), 2012 V70 (08-), 2012 XC70 (08-), 2012
XC70 (08-), 2012 XC60, 2012 XC60, 2013 V70
(08-), 2013 V70 (08-), 2013 XC70 (08-), 2013
XC70 (08-), 2013 XC60, 2013 XC60, 2014 V70
(08-), 2014 V70 (08-), 2014 XC70 (08-), 2014
XC70 (08-), 2014 XC60, 2014 XC60, 2015 V70
(08-), 2015 V70 (08-), 2015 XC70 (08-), 2015
XC70 (08-), 2015 XC60, 2015 XC60, 2016
XC60, 2016 XC60, 2015 V60 Cross Country,
2015 V60 Cross Country, 2016 V70 (08-), 2016
V70 (08-), 2016 XC70 (08-), 2016 XC70 (08-),
2016 V60 Cross Country, 2016 V60 Cross
Country, 2016 S60 Cross Country, 2016 S60
Cross Country, 2017 S60 Cross Country, 2017
S60 Cross Country, 2017 V60 Cross Country,
2017 V60 Cross Country, 2017 XC60, 2017
XC60
Ball joint to wheel knuckle , 110 Nm
Torque: 2007 S80 (07-), 2007 S80 (07-), 2008
S80 (07-), 2008 S80 (07-), 2008 V70 (08-),
2008 V70 (08-), 2009 S80 (07-), 2009 S80
(07-), 2009 V70 (08-), 2009 V70 (08-), 2009
S80L, 2009 S80L, 2010 V70 (08-), 2010 V70
(08-), 2010 S80 (07-), 2010 S80 (07-), 2010
S80L, 2010 S80L, 2011 S60 (11-), 2011 S60
(11-), 2011 V60, 2011 V60, 2011 S80 (07-),
2011 S80 (07-), 2011 V70 (08-), 2011 V70
(08-), 2011 S80L, 2011 S80L, 2012 S80 (07-),
2012 S80 (07-), 2012 S60 (11-), 2012 S60
(11-), 2012 S80L, 2012 S80L, 2012 V60, 2012
V60, 2013 S80 (07-), 2013 S80 (07-), 2013
S80L, 2013 S80L, 2013 S60 (11-), 2013 S60
(11-), 2013 V60, 2013 V60, 2008 S80L, 2008
S80L, 2014 S80 (07-), 2014 S80 (07-), 2014
S80L, 2014 S80L, 2014 S60 (11-), 2014 S60
(11-), 2014 S60L, 2014 S60L, 2014 V60, 2014
V60, 2015 S80 (07-), 2015 S80 (07-), 2015
S60 (11-), 2015 S60 (11-), 2015 V60, 2015
V60, 2015 S60L, 2015 S60L, 2016 S60 (11-),
2016 S60 (11-), 2016 V60, 2016 V60, 2016 S80
TJ Instruction VCC-490092-1
Page 9 ( 12 )
Caution! Make sure that a new bolt is
installed.
Remove the screw.
Torque:
Mount front brake caliper , 200 Nm
Special Tool: T9997310, Press tool
TJ Instruction VCC-490092-1
Page 10 ( 12 )
Special Tool: T9997076, Lever
All vehicles
Fold marked part to one side.
TJ Instruction VCC-490092-1
Page 11 ( 12 )
Remove the marked part.
Caution! Make sure that the surface is clean
and free of foreign material.
Clean the marked area.
TJ Instruction VCC-490092-1
Page 12 ( 12 )
Installation
Caution! Make sure that the surface is clean
and free of foreign material.
Note! Make sure that a new component is
installed.
Note! Make sure that the component is
installed.
To install, reverse the removal procedure.
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